Warranty - HP Z820 Specification

QuickSpecs
System Technical Specifications
Intel® vPro™ Technology The HP Z820 Workstation supports Intel vPro technology when configured as outlined below:
Remote Manageability
Software Solutions
System Software Manager For questions or support for SSM, please visit:
Service, Support, and

Warranty

Product Change
Notification
Access Monitor - Provides oversight into Intel® AMT actions to support security requirements
PC Alarm Clock
Microsoft NAP Support
Host Base set-up and configuration
Management Engine (ME) firmware roll back
Intel Xeon processor E5-2600 product family featuring Intel vPro Technology
Intel C602 chipset
Intel 82579LM GbE LAN
The HP Z820 Workstation is supported on the following remote manageability software consoles:
LANDesk Management Suite (HP recommended solution)
Microsoft System Center Configuration Manager
HP Client Automation Enterprise
For questions or support for manageability needs, please visit
On-site Warranty and Service
next business-day (Note 2) service for parts and labor and includes free telephone support
5pm. Global coverage (Note
another, non-restricted country will remain fully covered under the original warranty and service offering.
NOTE 1: Terms and conditions may vary by country. Certain restrictions and exclusions apply.
NOTE 2: On-site service may be provided pursuant to a service contract between HP and an authorized HP
third-party provider, and is not available in certain countries. Global service response times are based on
commercially reasonable best effort and may vary by country.
NOTE 3: Technical telephone support applies only to HP-configured, HP and HP-qualified, third-party
hardware and software. Toll-free calling and 24x7 support service may not be available in some countries.
HP Care Pack Services extend service contracts beyond the standard warranties. Service starts from date
of hardware purchase. To choose the right level of service for your HP product, use the HP Care Pack
Services Lookup Tool at: http://www.hp.com/go/lookuptool. Additional HP Care Pack Services information
by product is available at: http://www.hp.com/hps/carepack. Service levels and response times for HP
Care Packs may vary depending on your geographic location.
Program to proactively communicate Product Change Notifications (PCNs) and Customer Advisories
by email to customers, based on a user-defined profile.
PCNs provide advance notification of hardware and software changes to be implemented in the
factory providing time to plan for transition.
Customer Advisories provide concise, effective problem resolution, greatly reducing the need to call
technical support.
DA - 14264 North America — Version 36 — December 1, 2013
http://www.hp.com/go/ssm
(Note 1): Three-years, limited warranty and service offering delivers on-site,
2) ensures that any product purchased in one country and transferred to
HP Z820 Workstation
http://www.hp.com/go/easydeploy
(Note 3) 8am -
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