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Nokia Lumia 1020 User Manual

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User Guide
Nokia Lumia 1020
Issue 1.0 EN-US

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   Summary of Contents for Nokia Lumia 1020

  • Page 1: User Guide

    User Guide Nokia Lumia 1020 Issue 1.0 EN-US...

  • Page 2

    There's a user guide in your phone – it's always with you, available when needed. On the start screen, swipe left, and tap Nokia Care. Check out the videos at www.youtube.com/NokiaSupportVideos. For info on Nokia Service terms and Privacy policy, go to www.nokia.com/privacy. © 2013 Nokia. All rights reserved.

  • Page 3: Table Of Contents

    Store your full-resolution photos in AT&T Locker Nokia Music Nokia account Sync music and videos between your phone and computer Store Games People & messaging Office Calls Microsoft Office Mobile Contacts Write a note © 2013 Nokia. All rights reserved.

  • Page 4

    Keep your phone up to date Wi-Fi Bluetooth Memory and storage Copy content between your phone and computer Security Wallet Access codes Troubleshooting and support Find your model number and serial number (IMEI) Product and safety information © 2013 Nokia. All rights reserved.

  • Page 5: Safety

    Only qualified personnel may install or repair this product. BATTERIES, CHARGERS, AND OTHER ACCESSORIES Use only batteries, chargers, and other accessories approved by Nokia for use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible.

  • Page 6: Get Started

    To go to the start screen, press . The app you were in remains open in the background. • To control your phone with your voice, press and hold , and say a voice command. © 2013 Nokia. All rights reserved.

  • Page 7: Insert The Sim Card

    Tip: Use the SIM door key to unlock the SIM holder. If you lose the key, you can use a paperclip. Make sure the phone is switched off. 1. Push the key into the hole until the holder is released. 2. Pull the holder out. © 2013 Nokia. All rights reserved.

  • Page 8: Remove The Sim Card

    Got a new SIM card? Learn how to remove the previous card from your phone. 1. Switch your phone off. 2. Unlock and pull out the holder. 3. Pull the card out of the holder. © 2013 Nokia. All rights reserved.

  • Page 9: Antenna Locations

    Make sure you use a compatible USB charger to charge your phone. 1. First connect the USB cable to the charger, and plug the charger into a wall outlet, then connect the micro-USB end of the cable to your phone. © 2013 Nokia. All rights reserved.

  • Page 10

    First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer. © 2013 Nokia. All rights reserved.

  • Page 11

    Not all phone models fit in all chargers. You need a Nokia wireless charging cover CC-3066, marked with the Qi logo inside the cover, for wireless charging to work. The cover may be included in the sales box, or it may be sold separately.

  • Page 12: First Start-up

    Take good care of your battery, it's the life force of your phone. Your phone has an internal, non-removable, rechargeable battery. Use only Nokia approved chargers designated for this phone. You can also use a compatible USB cable to charge your phone (included).

  • Page 13

    With your Microsoft account, you can, for example: • Download content from Store • Back up your contacts • Upload, store, and share pictures and documents. • Back up your phone on SkyDrive. • Play Xbox games © 2013 Nokia. All rights reserved.

  • Page 14: Lock The Keys And Screen

    Lock the keys and screen Want to avoid accidentally making a call when your phone is in your pocket or bag? Press the power key. © 2013 Nokia. All rights reserved.

  • Page 15: Connect The Headset

    Connect the headset Enjoy your favorite music, or free your hands for other things when in a call. Connect the headset to your phone. © 2013 Nokia. All rights reserved.

  • Page 16: Change The Volume

    Do not connect products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved by Nokia for use with this device, to the audio connector, pay special attention to volume levels.

  • Page 17: Icons Shown On Your Phone

    Your phone is roaming and not on your home mobile network. Vibrate mode is switched on. Airplane mode is switched on. Silent mode is switched on. The icons may vary depending on your region or network service provider. © 2013 Nokia. All rights reserved.

  • Page 18: Basics

    Got a lot of apps? To look one up, tap Switch between views If you don't have all the apps you need on your start screen, you can find them from the apps menu. Simply swipe left or right between the views. © 2013 Nokia. All rights reserved.

  • Page 19

    2. To open further options, place your finger on an item until the menu opens. Tip: You can even use your phone while wearing gloves. On the start screen, swipe left, and tap Settings > display+touch. Swipe to touch, and switch Touch sensitivity to High. © 2013 Nokia. All rights reserved.

  • Page 20

    Tap and hold to drag an item Place your finger on the item for a second or two, and slide your finger across the screen. Swipe Place your finger on the screen, and slide your finger in the desired direction. © 2013 Nokia. All rights reserved.

  • Page 21

    To stop the scrolling, tap the screen. Zoom in or out Place two fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together. © 2013 Nokia. All rights reserved.

  • Page 22

    Switch Screen magnifier to On , and double-tap the screen with 2 fingers. When using the magnifier, use 2 fingers to move around the screen. To stop magnification, double-tap the screen with 2 fingers. © 2013 Nokia. All rights reserved.

  • Page 23

    This feature is not available in all languages. For info on the supported languages, go to www.windowsphone.com. 1. Press and hold 2. Say a voice command into your phone. Example: To check your schedule, say Open calendar. © 2013 Nokia. All rights reserved.

  • Page 24: Personalize Your Phone

    Pin a website Go to a website, and tap > pin to start. Move a tile Tap and hold the tile, drag and drop it to the new location, and tap the screen. © 2013 Nokia. All rights reserved.

  • Page 25

    Simply double-tap the screen. Switch double-tap on or off On the start screen, swipe left, tap Settings > display+touch, and swipe to touch. Tap the Double tap to wake up phone check box. © 2013 Nokia. All rights reserved.

  • Page 26

    Settings, and switch kid's corner to Off Change your theme You can change the display colors to match your taste and mood. 1. On the start screen, swipe left, and tap Settings > theme. 2. Tap Background or Accent color. © 2013 Nokia. All rights reserved.

  • Page 27

    Connect your phone to your PC with a USB cable, and use the file manager of your PC to move the song you want to the ringtone folder in your phone. To set the song as your ringtone, in the ringtones+sounds view, tap Ringtone, and under Custom, tap the song. © 2013 Nokia. All rights reserved.

  • Page 28: Take A Screenshot

    Did you just finish personalizing your start screen, and want to share your work of art? You can capture your screen and send it to your friends. 1. Press the power key and the start key at the same time. © 2013 Nokia. All rights reserved.

  • Page 29: Extend Battery Life

    Change the phone screen settings • Set the phone screen to switch off after a short time. On the start screen, swipe left, and tap Settings > lock screen > Screen times out after. © 2013 Nokia. All rights reserved.

  • Page 30

    Tip: To keep the Wi-Fi connection on even when the phone screen switches off, on the start screen, swipe left, tap Settings > Wi-Fi > advanced, and tap the Keep Wi-Fi on when the screen times out check box. © 2013 Nokia. All rights reserved.

  • Page 31: Save On Data Roaming Costs

    Set your phone to check for new mail less frequently, or even by request only. In every mailbox you have, tap > settings > sync settings, and change the setting for Download new content. Text input Learn how to write text quickly and efficiently with your phone’s keyboard. © 2013 Nokia. All rights reserved.

  • Page 32

    Tip: To put a period at the end of a sentence, and to start a new sentence, tap the space key twice. Tip: To quickly type in a number or special character, while holding the numbers and symbol key, slide your finger to the character, and lift your finger. © 2013 Nokia. All rights reserved.

  • Page 33

    Tap and hold the language key, and select the language you want. The language key is only shown when more than one language is selected. Move the cursor Tap and hold the text until you see the cursor. Without lifting your finger, drag the cursor to the place you want. © 2013 Nokia. All rights reserved.

  • Page 34

    If the word you want isn't in the dictionary, write the word, tap it, and tap the plus sign (+) in the suggestion bar. Your phone also learns new words when you have written them a few times. © 2013 Nokia. All rights reserved.

  • Page 35

    Tap the language key repeatedly until the language you want is shown. The keyboard layout and word suggestions change according to the language selected. The language key is only shown when more than one writing language has been selected. © 2013 Nokia. All rights reserved.

  • Page 36: Scan Codes Or Text

    Translate or search for text on the web Point the camera at the text, tap scan text and the words you want, and tap translate or search. This feature may not be available in all languages. © 2013 Nokia. All rights reserved.

  • Page 37: Clock

    You can set your phone to update the time, date, and time zone automatically. Automatic update is a network service and may not be available depending on your region or network service provider. On the start screen, swipe left, and tap Settings > date+time. © 2013 Nokia. All rights reserved.

  • Page 38: Skydrive

    You can upload files saved on your phone to SkyDrive for easy access from your phone, tablet, or computer. You need a Microsoft account to connect to SkyDrive. 1. Tap Photos, and browse to a photo or video. 2. Tap > save to SkyDrive. © 2013 Nokia. All rights reserved.

  • Page 39: Store Your Full-resolution Photos In At&t Locker

    You can access your stored content from your phone or from the web (www.att.com/locker). Using services or downloading content may cause the transfer of large amounts of data, which may result in data costs. © 2013 Nokia. All rights reserved.

  • Page 40: Nokia Account

    Nokia account Your Nokia account is the key to Nokia services. With your Nokia account, you can, for example: • Access Nokia services with a single username and password on your computer or phone. • Buy music from Nokia Music •...

  • Page 41

    Music+Videos hub, games can be found in the Games hub, and apps can be found in the apps menu. For more info on an item, contact the publisher of the item. Tip: Use a Wi‐Fi connection to download large files. © 2013 Nokia. All rights reserved.

  • Page 42

    1. On the start screen, swipe left, tap and hold the app, and tap rate and review. 2. Rate the app, and write your review. Tip: You can rate and review your other items in the same way. © 2013 Nokia. All rights reserved.

  • Page 43: People & Messaging

    To remove a call record, tap and hold the call record, and tap delete item. To remove all the call records, tap > delete all. To search for a call record, tap > , and type in the contact's name or phone number. © 2013 Nokia. All rights reserved.

  • Page 44

    , call another person, and tap . Have a private conversation with someone and the person's name or phone number. The conference call is put on hold on your phone. The other people continue the conference call. © 2013 Nokia. All rights reserved.

  • Page 45

    3. You can listen or reply to voicemail messages, delete them, or record a greeting message. For the availability of the voice mailbox service, and for info on setting up how long before calls are forwarded, contact your network service provider. © 2013 Nokia. All rights reserved.

  • Page 46: Contacts

    If you don't want contacts from social networking services to show up in your contact list, you can filter them out. In the contact list, tap > settings > filter my contact list and the accounts you want to show or hide. © 2013 Nokia. All rights reserved.

  • Page 47

    1. Tap the main contact you want to link to, and 2. Tap choose a contact and the contact to be linked. Unlink a contact Tap the main contact and , and tap the contact to be unlinked and unlink. © 2013 Nokia. All rights reserved.

  • Page 48

    4. Touch your friend's phone with your phone. The other phone must support NFC. For more info, see the user guide of the other phone. This feature may not be compatible with all phones that support NFC. © 2013 Nokia. All rights reserved.

  • Page 49: Social Networks

    Important: Before sharing your location, always consider carefully with whom you are sharing. Check the privacy settings of the social networking service you are using, as you might share your location with a large group of people. © 2013 Nokia. All rights reserved.

  • Page 50

    2. Browse your photo albums for the photo you want to share. 3. Tap and hold the photo, and tap share..4. Tap the social networking service where you want to upload the photo. 5. Add a caption if you want, and tap © 2013 Nokia. All rights reserved.

  • Page 51: Messages

    Characters with accents, other marks, or some language options, take more space, and limit the number of characters that can be sent in a single message. Using services or downloading content may cause the transfer of large amounts of data, which may result in data costs. © 2013 Nokia. All rights reserved.

  • Page 52

    You can see on the start screen when you've received a message. You can view the messages between you and a contact in one conversation thread. The thread can contain text messages, multimedia messages, and chats. © 2013 Nokia. All rights reserved.

  • Page 53

    Send location in a message Asked your friends to come and meet you, but they don't know the place? Send them your location on a map. This feature may not be available for all regions. © 2013 Nokia. All rights reserved.

  • Page 54

    This feature is not available in all languages. For info on the supported languages, go to www.windowsphone.com. To use this feature, you must be connected to the internet. 1. Press and hold 2. Say Text and the contact's name. 3. Say your message, and follow the instructions you hear. © 2013 Nokia. All rights reserved.

  • Page 55: Mail

    If you didn't sign in to your Microsoft account during the first start-up, you can do it now. When you add a Microsoft account to your phone, a mail account is added automatically. 1. On the start screen, tap © 2013 Nokia. All rights reserved.

  • Page 56

    With Exchange ActiveSync, it may be mandatory to use the lock code. Use of the Mail for Exchange is limited to over-the-air synchronization of PIM information between the Nokia device and the authorized Microsoft Exchange server. Open mail from the start screen With live mail tiles you can open mail directly from the start screen.

  • Page 57

    Read mail Waiting for important news? Use your phone to read your mail instead of checking them only when you're at your desk. You can see when you have new mail on the start screen. © 2013 Nokia. All rights reserved.

  • Page 58

    2. Tap the check boxes that appear next to the mails, and tap All the mails you selected are deleted. Depending on your mail account, the mail may be deleted from your mail server, too. © 2013 Nokia. All rights reserved.

  • Page 59

    3. In the list, tap the inboxes you want to unlink and unlink. Delete a mailbox If you don't want to use a mailbox anymore, you can delete it from your phone. 1. Swipe left, and tap Settings > email+accounts. © 2013 Nokia. All rights reserved.

  • Page 60

    2. Tap and hold the mailbox, and tap delete. © 2013 Nokia. All rights reserved.

  • Page 61: Camera

    Camera basics Get to know Nokia Pro Camera Want to take outstanding photos? With Nokia Pro Camera, you can enjoy full-resolution photos and full HD video capture with stereo sound. You can also be your own artist and change each setting manually to your preference.

  • Page 62

    To view and reframe the photo you just took, tap the round thumbnail next to . This full-resolution photo can only be viewed in Nokia Pro Camera. For example, in the Photos hub, an easy-to-share (5MP) version of the photo is used.

  • Page 63

    Tip: To quickly share a photo or video with someone close by, tap Tap+Send, and touch the other phone with your phone. The other phone needs to support NFC, and Bluetooth needs to be switched on in both phones. © 2013 Nokia. All rights reserved.

  • Page 64: Advanced Photography

    > settings, and switch Framing grids to, for example, Golden ratio or Rule of thirds. 3. To take the photo, tap Camera tips Want to take full advantage of Nokia Pro Camera? Take a look at these tips and learn more about your high-resolution camera. •...

  • Page 65

    • You can zoom Nokia Pro Camera with only one finger. To zoom in, swipe up, and to zoom out, swipe down. • To view the photos you have taken, tap on the top left corner of the screen. •...

  • Page 66

    Did someone have a great facial expression that you'd like to have in your photo? If you took a photo using Nokia Smart Camera, you can pick the faces you like best and put them in your group photo. 1. Take a photo using Nokia Smart Camera.

  • Page 67

    Take an action shot Want to take great photos of moving objects? Use Nokia Smart Camera to convert photos of moving objects into a single dynamic photo. 1. Take a photo using Nokia Smart Camera. Tip: You don't need to follow the moving object when taking the photo. Just keep the camera still.

  • Page 68

    Download Nokia Lenses from Store Would you like to make your camera even better and find new fun ways to take great photos? Download Nokia Lenses apps from Store. 1. To switch the camera on, press the camera key. 2. Tap >...

  • Page 69: Photos And Videos

    To find your photos and videos easily, mark your favorites, or organize them into albums. View photos Relive those important moments – view the photos on your phone. Tap Photos. © 2013 Nokia. All rights reserved.

  • Page 70

    Photos hub. 1. Tap Photos. 2. Tap > choose background. 3. Select the photo, and tap Tip: You can also set your phone to periodically change the photo automatically. Tap > shuffle background. © 2013 Nokia. All rights reserved.

  • Page 71

    Have you taken photos with your phone that you'd like to copy to your computer? Use your computer's file manager to copy or move your photos. If your computer is a Mac, install the Nokia Photo Transfer for Mac app from www.nokia.com. 1. Connect your phone to a compatible computer with a compatible USB cable.

  • Page 72

    2. On the start screen of your phone, swipe left, and tap PhotoBeamer. 3. Tap the photo you want to show on the screen. 4. On the PhotoBeamer web page, scan the QR code with your phone. © 2013 Nokia. All rights reserved.

  • Page 73

    5. Swipe left or right to show other photos in the same folder. © 2013 Nokia. All rights reserved.

  • Page 74: Maps & Navigation

    Write a review of a place, or take a photo and upload it for everyone to see, either on their phones or at here.com Tip: Use this QR code to download the latest version of HERE Maps to your phone. Press and tap . Point the camera at the code, and tap the link. © 2013 Nokia. All rights reserved.

  • Page 75

    Using services or downloading content may cause the transfer of large amounts of data, which may result in data costs. Some content is generated by third parties and not Nokia. The content may be inaccurate and is subject to availability.

  • Page 76

    When the nearby places are shown on the map, swipe up from the bottom of the screen, and tap show categories and a category. The nearby places in the category are shown in a list. To see them on the map, tap the map. © 2013 Nokia. All rights reserved.

  • Page 77

    3. To see a different floor of the building, swipe up or down on the floor number to the right of the map. Find certain types of places in a building Tap the building, and swipe up from the bottom of the screen. Tap show categories, and select a category. © 2013 Nokia. All rights reserved.

  • Page 78

    4. In the place details view, swipe to photos, and tap 5. Tap a photo, and Rate and review a place In the place details view, swipe to reviews, and tap . Tap the stars to rate the place, and write your review. © 2013 Nokia. All rights reserved.

  • Page 79

    View a saved place In the main view, tap Sync your saved places Have your favorite places always backed up and at hand – sync your favorites with your Nokia account. On the start screen, swipe left, and tap HERE Maps.

  • Page 80: Here Drive

    Using services or downloading content may cause the transfer of large amounts of data, which may result in data costs. Drive to your destination When you need clear turn-by-turn directions optimized for driving, HERE Drive+ helps you get to your destination. HERE Drive+. © 2013 Nokia. All rights reserved.

  • Page 81

    2. Write search words, such as a street address or place name. 3. Tap a place from the list. 4. Tap The place is saved to your Nokia account. If you're not signed in to your Nokia account, you are asked to sign in. © 2013 Nokia. All rights reserved.

  • Page 82

    Sync your saved places If you're signed in to your Nokia account, your favorites are synced to your account automatically every time you open HERE Drive+. To sync your favorites manually, tap > Set destination > Favorites > Drive to a saved place >...

  • Page 83

    > Settings > Map features, and switch place categories on or off. Switch between remaining distance, time of arrival, or remaining time view In the navigation view, tap the remaining distance and an option. Hide prominent buildings and attractions > Settings, and switch Landmarks to © 2013 Nokia. All rights reserved.

  • Page 84: Here Transit

    Using services or downloading content may cause the transfer of large amounts of data, which may result in data costs. All services and information may not always be available or accurate. © 2013 Nokia. All rights reserved.

  • Page 85

    HERE Transit > journey planner. 2. Set your start point and destination, and tap 3. Tap depart or arrive, depending on whether you want to set the departure or arrival time. 4. Set the date and time. © 2013 Nokia. All rights reserved.

  • Page 86: Here City Lens

    Get contact info and walking or driving directions to the places that interest you • Have your favorite places backed up and at hand on all HERE apps and here.com: save places to your Nokia account © 2013 Nokia. All rights reserved.

  • Page 87

    Tap This feature may not be available in all areas. View places in a list Hold your phone in portrait mode. © 2013 Nokia. All rights reserved.

  • Page 88

    Save your favorite places and have them backed up and at your disposal on all HERE services, such as HERE Maps. 1. On the start screen, swipe left, and tap HERE City Lens. 2. In landscape or portrait mode, tap the place, and tap © 2013 Nokia. All rights reserved.

  • Page 89: Check Nearby Events And Places With Local Scout

    View a saved place In the main view, tap favorites. Sync a saved place When you're signed in to your Nokia account, your favorites sync automatically every time you open HERE City Lens. Check nearby events and places with Local Scout Want to see what's going on in a given neighborhood, and explore the world around you? With Local Scout, you can check for nearby restaurants and bars, events and attractions, and shops.

  • Page 90: Internet

    Tip: If your network service provider doesn't charge you a fixed fee for data transfer, to save on data costs, use a Wi-Fi network to connect to the internet. 1. Tap Internet Explorer. 2. Tap the address bar. 3. Write a web address. © 2013 Nokia. All rights reserved.

  • Page 91

    Add a website to your favorites If you visit the same websites all the time, add them to your favorites, so you can access them quickly. Internet Explorer. 1. Go to a website. 2. Tap > add to favorites. © 2013 Nokia. All rights reserved.

  • Page 92: Search The Web

    . You can also select a search word from the proposed matches. 3. To see related search results, swipe left to see the different search result categories. Use voice search Press , tap in the search box, and say your search word. © 2013 Nokia. All rights reserved.

  • Page 93: Close All Internet Connections

    1. On the start screen, swipe left, and tap Settings > Wi-Fi. 2. Switch Wi-Fi networking to Close a mobile data connection On the start screen, swipe left, tap Settings > cellular, and switch Data connection to off. © 2013 Nokia. All rights reserved.

  • Page 94: Entertainment

    You need a Nokia wireless charging cover, marked with the Qi logo inside the cover, for wireless charging to work. The cover may be included in the sales box, or it may be sold separately. Only use original Nokia wireless charging covers.

  • Page 95: Fm Radio

    To listen to the radio, you need to attach a compatible headset to the device. The headset acts as an antenna. 1. On the start screen, swipe left, and tap Music+Videos > radio. 2. Connect a compatible wired headset. © 2013 Nokia. All rights reserved.

  • Page 96: Nokia Music

    Mix Radio The easiest way to check out new artists and songs in different genres is to stream music from Nokia Mix Radio. You can stream hand-picked mixes from different artists and genres and save them on your phone to listen to offline.

  • Page 97

    This service may not be available in all countries or regions. Get recommendations with Mix Radio With Nokia Mix Radio, you can create personalized mixes to get music recommendations in line with your favorite artists. 1. On the start screen, swipe left, and tap Nokia Music.

  • Page 98: Sync Music And Videos Between Your Phone And Computer

    For info on which app works with which computer, see the following table: Windows Windows Windows Windows Phone app Phone app for Phone app for Explorer desktop Windows 8 Windows 8 RT Windows 7 Windows Vista/XP © 2013 Nokia. All rights reserved.

  • Page 99: Games

    Sign in to Xbox, swipe to notifications, and tap the invitation. If you don't have the game, but it is available in your area in Store, you can either download a trial version or buy it right away. © 2013 Nokia. All rights reserved.

  • Page 100

    Resume playing a game When you return to a game, there may be a resume icon in the game itself. If not, tap the screen. © 2013 Nokia. All rights reserved.

  • Page 101: Office

    In the Office hub, you can view Microsoft Office documents, such as Word documents, Excel workbooks, or PowerPoint presentations. 1. Tap Office. 2. Swipe to places, and tap the location of the file you want to view. 3. Tap a Word, Excel, or PowerPoint file. © 2013 Nokia. All rights reserved.

  • Page 102

    SharePoint site. 1. Tap Office, and swipe to places. 2. Tap the location of the file. 3. Tap the Excel file you want to edit. 4. To move to another worksheet, tap and a worksheet. © 2013 Nokia. All rights reserved.

  • Page 103

    You can attend a meeting on the go and watch a PowerPoint presentation broadcast over the internet on your phone. Open the mail containing the link to the broadcast presentation, and tap the link. © 2013 Nokia. All rights reserved.

  • Page 104: Write A Note

    1. When working on an Office document, tap > save as..2. Tap Save to > SkyDrive. 3. Tap save. You can now open the document from SkyDrive on another device and continue where you left off. © 2013 Nokia. All rights reserved.

  • Page 105: Calendar

    Tip: Swipe up or down to go to the next or previous month. To jump to a specific month, select the month at the top of the screen. View a specific day In the day or agenda view, tap and the day. © 2013 Nokia. All rights reserved.

  • Page 106: Make A Calculation

    Most company accounts include a policy. A company policy allows your company to add safeguards to your phone, often to protect confidential or sensitive information. To set up your company account, tap Settings > company apps. © 2013 Nokia. All rights reserved.

  • Page 107: Tips For Business Users

    Tips for business users Use your phone efficiently at work. For more info on Nokia’s offering for businesses, go to Nokia Expert Center at https:// expertcentre.nokia.com. Work with mail and calendar on your phone and PC You can use different mail addresses for business and leisure. You can add several mailboxes to your phone and use the same mail account both on your phone and on your PC, be it Outlook, Office 365, or any other mail account.

  • Page 108

    You can use your phone to make Skype-to-Skype calls or send Skype-to-Skype instant messages. With Skype global rates, you can also call landlines or other mobile phones, and pay as you go with your credit card or get a monthly subscription for the best rates. Download the app to your Nokia Lumia phone.

  • Page 109: Phone Management & Connectivity

    Updating the software may also improve your phone performance. Warning: If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted. © 2013 Nokia. All rights reserved.

  • Page 110: Wi-fi

    Make sure that the device battery has enough power, or connect the charger before starting the update. After the update, go to www.nokia.com/support to get your new user guide. Update your phone software No computer needed – update your phone software wirelessly for new features and improved performance.

  • Page 111: Nfc

    Pay with your phone, if supported by your network service provider The NFC area is on the back of your phone, near the camera. Tap other phones, accessories, tags, or readers with the NFC area. © 2013 Nokia. All rights reserved.

  • Page 112

    Tap the NFC area of the accessory with the NFC area of your phone, and follow the instructions on the screen. Accessories, such as the Nokia Purity Pro wireless stereo headset by Monster, are sold separately. The availability of accessories varies by region.

  • Page 113

    2. To make a payment, tap the reader with the NFC area of your phone. Your service provider may ask you to confirm the payment. Note: Payment and ticketing apps and services are provided by third parties. Nokia does not provide any warranty or take any responsibility for any such apps or services including support, functionality, transactions, or loss of any monetary value.

  • Page 114: Bluetooth

    Use Bluetooth to wirelessly connect to your friend's phone, to share photos and much more. 1. On the start screen, swipe left, and tap Settings > Bluetooth. 2. Make sure Bluetooth is switched on in both phones. 3. Make sure the phones are visible to other phones. © 2013 Nokia. All rights reserved.

  • Page 115: Memory And Storage

    Check and increase available memory on your phone Want to check how much memory you have available? On the start screen, swipe left, and tap Settings > phone storage. © 2013 Nokia. All rights reserved.

  • Page 116: Copy Content Between Your Phone And Computer

    Tip: If your computer is a Mac, install the Windows Phone app from the Mac App Store. If you want to transfer photos you have taken to Mac, it is recommended that you use the Nokia Photo Transfer for Mac app, which you can download from www.nokia.com.

  • Page 117: Security

    2. Switch Password to On , and type in a security code (at least 4 digits). 3. Tap Require a password after, and define the length of time after which the phone locks automatically. © 2013 Nokia. All rights reserved.

  • Page 118

    Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact Nokia Care or your phone dealer. Unlock your phone Press the power key, drag the lock screen up, and type in your security code.

  • Page 119: Wallet

    Your phone asks for the PIN code you defined every time you access Wallet. Tip: To protect your Store purchases, tap the Use Wallet PIN to protect music, app, and in-app purchases check box. Defining a PIN code for Wallet does not prevent using NFC for payments. © 2013 Nokia. All rights reserved.

  • Page 120: Access Codes

    Your phone searches for an app, available from your service provider, that can be linked to your card. Note: Payment and ticketing apps and services are provided by third parties. Nokia does not provide any warranty or take any responsibility for any such apps or services including support, functionality, transactions, or loss of any monetary value.

  • Page 121

    This is used to identify valid phones in the network. The number can also be used to block, for example, stolen phones. You may also need to give the number to Nokia Care services. To view your IMEI number, dial *#06#. © 2013 Nokia. All rights reserved.

  • Page 122: Troubleshooting And Support

    For support videos, go to www.youtube.com/NokiaSupportVideos. For questions regarding your plans, billing, or network, please contact your operator. For questions regarding your Nokia product and warranty, please visit the support pages for your country at www.nokia.com/support. AT&T provides detailed support information, including device specifications, troubleshooting, and user forums, at www.att.com/DeviceSupport.

  • Page 123

    Settings > about > reset your phone. If your issue remains unsolved, contact your network service provider or Nokia for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.

  • Page 124: Find Your Model Number And Serial Number (imei)

    Find your model number and serial number (IMEI) If you need to contact Nokia Care or your service provider, you may need info such as the model number and the serial number (IMEI). To see the info, tap Settings > about.

  • Page 125: Product And Safety Information

    Only use a soft, clean, dry cloth to clean the surface of the device. • Do not paint the device. Paint can prevent proper operation. • Keep the device away from magnets or magnetic fields. © 2013 Nokia. All rights reserved.

  • Page 126: About Digital Rights Management

    All materials of the device can be recovered as materials and energy. Check how to recycle your Nokia products at www.nokia.com/recycle. For more info on recycling, see “Mobile Phone Recycling Explained in 2 Minutes” www.youtube.com/watch?v=jD5yLicr6Js.

  • Page 127: Additional Safety Information

    If you have any questions about using your wireless device with an implanted medical device, consult your health care provider. Accessibility solutions Nokia is committed to making mobile phones easy to use for all individuals, including those with disabilities. For more information, visit the Nokia website at www.nokiaaccessibility.com.

  • Page 128: Potentially Explosive Environments

    Using more may affect performance and operation of the device and/or computer. • If you access preinstalled bookmarks and links to third party internet sites, take the appropriate precautions. Nokia does not endorse or assume liability for such sites.

  • Page 129: Nokia Care

    To provide the service described above, your mobile phone number, the serial number of your phone, and some identifiers of the mobile subscription may be sent to Nokia when you use the phone for the first time.

  • Page 130: Copyrights And Other Notices

    © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows and the Windows logo are trademarks of the Microsoft group of companies. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nokia is under license. Dolby is a trademark of Dolby Laboratories.

  • Page 131

    Additional information, including that related to promotional, internal, and commercial uses, may be obtained from MPEG LA, LLC. See www.mpegla.com. The ‘Qi’ symbol is a trademark of the Wireless Power Consortium. © 2013 Nokia. All rights reserved.

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