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INFORMATION
Troubleshooting
Not every picture or sound problem is caused by a defect in your DVD player. Impairment can also
be caused by leads having been accidentally pulled out, damaged DVDs/CDs and worn-out batter-
ies in the remote control. If the following measures do not do not rectify the problem, consult an
authorised dealer.
DVD R/RWs in DVD video format, as well as CD Rs and CD RWs in CD-DA and MP3 format can be
played. Due to the difference in quality of the recording media and the quality of the recording itself,
it can occasionally happen that a home-made DVD or CD cannot be read. This does not indicate a
malfunction of the DVD player.
Problem
DVD player does not respond to the
remote control
The disc tray will not open,
Picture/sound problems
No picture
Distorted image
No colour with a EURO-AV
connection
No picture with an S-Video
connection
The DVD/CD cannot be played
No sound
No sound at the digital output
Distorted sound from the HiFi
system
You have lost or forgotten your
personal
Cleaning discs
Wipe the dirty disc with a cloth from the centre outwards in a straight line.
Do not use any solvents such as benzene, thinners, conventional cleaner or anti-static spray for vinyl
records.
Software information
We wish to point out explicitly that only operating software authorised by GRUNDIG is permissible for
the DVD player. This operating software is available from specialist dealers or will be available short-
ly on the Grundig web sites www.grundig.com and www.grundig.de. Any instance of operating soft-
ware from a dubious Internet source being loaded to the device will impair functioning and also, since
it is an unauthorised intervention, invalidate any claims under the guarantee.
GRUNDIG will refuse to refund any costs resulting in such cases. Any repair costs in such cases, even
those occurring within the guarantee period, are to be paid by the customer.
Subject to alteration and correction!
_____________________________________
Possible cause/remedy
Point the remote control directly at the DVD player.
Remove all obstacles which may interfere with the path of
the remote control signal.
Check or replace the remote control batteries.
Using the mains switch, switch the DVD player
»ON/OFF« off and on again.
Check the video connection.
Make sure that there are no fingerprints on the DVD/CD,
follow the cleaning instructions on this page.
Ensure that the video output of the DVD player is set to
»RGB« (see page 15).
Ensure that the video output of the DVD player is set to
»S-Video« (see page 15).
Check if the label on the DVD/CD is facing upwards.
Clean the DVD/CD.
Check if the DVD/CD is damaged by testing out another
DVD/CD.
Check the audio connections.
Try another playback source.
Use an external decoder for DTS audio formats.
The scanning rate was set to 96 kHz. Set the scanning rate
to 48 kHz as described on page 39.
Ensure that the audio connections have not been connected
to the phono input on the amplifier.
Open the child lock with the master code – »3308«
identity number (see page 40).
47
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