Roubleshooting Ips; Roubleshooting T Ips - GE 29869 Series User Manual

T
ROUBLESHOOTING
Problem
Doesn't answer, or answers on 10th ring
Incoming messages are incomplete
Won't respond to remote commands
Answerer doesn't work
Can't hear messages
Unit announces "Battery Low"
Can't restart message
Messages indicator flashes rapidly
Battery good but messages were lost
Greeting continues to play even after
an extension phone is picked up
T
IPS
Explanation/Solution
• Make sure answerer is turned on.
• Memory is full, erase some messages.
• Check AC power and phone line connections.
• Was an extension phone picked up?
• The caller left a message that is longer than the
message length you set during setup.
• Memory is full.
• You accidentally pressed a mailbox button
when you were playing the messages.
• Must use touch-tone phone.
• Must enter correct security code.
• Did unit hang up? If you take no action for a
period of time, it automatically hangs up.
• Unplug power cord from the electrical outlet
and plug it back in to reset the answerer. If that
doesn't work, unplug the power cord from the
back of the unit and plug it back in. This is a
complete reset.
• Adjust volume control.
• Install a new 9-volt alkaline battery.
• You must play message for at least 5 seconds
before pressing PREVIOUS button.
• Memory is full. Erase messages.
• Was the AC power supply unplugged from
back of unit?
• This is normal operation. Auto disconnect is
delayed for 2 seconds after the unit answers a
call. If you are near the unit, press STOP to stop
the greeting.
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