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Tripp Lite USA-28XG Owner's Manual

Usb twin serial adapter
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Owner's Manual
USB Twin Serial Adapter
Model: USA-28XG
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
Copyright © 2010 Tripp Lite. All rights reserved. Keyspan is a trademark of Tripp Lite.

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  • Page 1 Owner’s Manual USB Twin Serial Adapter Model: USA-28XG 1111 W. 35th Street, Chicago, IL 60609 USA www.tripplite.com/support Copyright © 2010 Tripp Lite. All rights reserved. Keyspan is a trademark of Tripp Lite.

  • Page 2: Table Of Contents

    USB Twin Serial Adapter Model: USA-28XG Table of Contents 1.1 - Introduction 2.1 - Mac OS X vs 'Classic' Drivers - Important 3.1 - Installation Instructions 4.1 - Configuring Your Serial Device 5.1 - Keyspan Serial Assistant 6.1 - Problem Solving 7.1 - Appendices -...

  • Page 3: Introduction

    1.1 - Introduction The Keyspan USB Serial Adapter Software for Mac OS X allows you to add serial ports to your Mac OS X computer. Using Mac OS X native software, you can use your Keyspan USB to Se- rial Adapter to communicate with various serial devices via the POSIX API (for more informa- tion, Serial Ports - Mac OS X vs 'Classic' Mac OS section in this manual) .

  • Page 4: Mac Os X Vs 'Classic' Drivers - Important

    2.1 - Mac OS X vs 'Classic' Drivers - Important Mac OS X compatible Keyspan USB to serial adapters typically also have Mac OS 8.6-9.x driv- ers. Depending on the serial device you intend to connect to your Mac (Palm Pilot, GPS, mo- dem, etc.), you may need to uninstall Keyspan’s Mac OS X software.
  • Page 5 If your software requires Classic and has not been updated to work with Mac OS X, install the Keyspan OS 8.6 - 9.x drivers. DO NOT INSTALL THE MAC OS X drivers. If you install the Keyspan Mac OS X drivers, Mac OS X will control your Keyspan adapter and it will not 'share' it with Classic.
  • Page 6 • Boot into Mac OS 9.x and use your serial device from there. Keyspan, Mac OS X Serial Ports & Serial Devices Serial devices that run natively on Mac OS X access serial ports via the following software: System Preferences Mac OS X applications Terminal applications Regardless of which method is used, your serial device communicates with a software library...

  • Page 7: Installation Instructions

    3.1 - Installation Instructions Installing the USB Serial Adapter Software Note: Do not connect your Keyspan Serial Adapter prior to installing the driver. Step 1 Insert the Keyspan Serial Adapter CD-ROM Place the CD into the CD-ROM drive. When the CD icon appears on your desktop, double click on this icon to display its contents.
  • Page 8 Installing the Keyspan USB Serial Adapter Hardware The following hardware installation instructions provide a basic overview on installing the Keyspan USB Serial Adapter in a USB port. For detailed instructions on how to connect USB devices your specific computer, please refer to the USB Device Install section in your computer's user's manual.

  • Page 9: Configuring Your Serial Device

    4.1 - Configuring Your Serial Device Prior to using your serial device (modem,UPS, etc.) with the Keyspan USB Serial Adapter, you must: 1. Connect your serial device (hardware) to the Keyspan port. 2. Configure your serial device's software to use the Keyspan port. The following instructions provide a general overview of this process.
  • Page 10 Step 3 Determine Where to Select/Configure the Keyspan Serial Port(s) Prior to using your serial device with a Keyspan serial port, you must first tell that serial device's software which Keyspan serial port your device is connected to. Most serial devices will have software that will allow you to select which serial port the device is connected to.

  • Page 11: Keyspan Serial Assistant

    5.1 - Keyspan Serial Assistant Besides the required drivers, the Keyspan USB Serial Adapter software installer installs an appli- cation called Keyspan Serial Assistant. This application is used to: · Show the names of the installed serial ports · Show which Keyspan adapters are connected ·...

  • Page 12: The Settings Menu

    The Keyspan Serial Assistant will display any Keyspan USB Serial Adapters connected to your computer. You can also see the names of the Keyspan serial ports by clicking on the TRIANGLE next to Adapter icon as shown below: Once you know the names of the Keyspan ports, you can then select the appropriate port name in your serial device's software.

  • Page 13: Problem Solving

    6.1 - Problem Solving If you are having problems with your Keyspan USB to Serial Adapter in Mac OS X, please read the following instructions to assist you in troubleshooting your Keyspan adapter. Hardware Troubleshooting Step 1 Use the Keyspan Serial Assistant Launch the Keyspan Serial Assistant application.
  • Page 14 Step 4 Check Your Serial Device's Software Configuration Check to see if your serial device's software is configured to use the Keyspan port . Please refer to your serial device's documentation for instructions on how to select/switch/configure a serial port in that software. Page 14...

  • Page 15: Appendices

    7.1 - Appendices · Configuration Examples Instructions on how to configure selected hardware and software (VirtualPC, Final Cut Pro, Palm) · Uninstalling Keyspan software Instructions on how to uninstall the USB Serial Adapter software Page 15...

  • Page 16: A - Configuration Examples For Mac Os

    7.1.a - Configuration Examples for Mac OS X The following is a list of available configuration examples for Mac OS X. These example pro- vide step-by-step instructions on configuring select serial devices. The current examples avail- able are: · Palm Desktop for Mac OS X ·...

  • Page 17: B - Palm Desktop

    7.1.b - Palm Desktop Before you begin... This Configuration Example assumes that you have already done the following: 1. Installed the Keyspan serial port hardware and software. 2. Installed the Palm Desktop software. 3. Connected the Palm Serial Cradle hardware to a Keyspan serial port. If you have not performed any of the steps mentioned above, please do so before proceeding.
  • Page 18 Click on the TRIANGLE to the left of your Keyspan icon. This will display the names of the serial port(s) on that Keyspan product as shown below: *** IMPORTANT *** Note the serial port name in the Keyspan Serial Assistant. We will be selecting this port name in the Palm software later.
  • Page 19 The easiest way to access the HotSync Manager is via the Palm Desktop software. To do this, launch the Palm Desktop software. When the Palm Desktop software is running, go to the "Hot- Sync" menu and select the "Setup" command. Once the HotSync®...
  • Page 20 Turn off the PalmConnect, USB, and Internal Modem connections by unchecking their check boxes. Then turn ON the Keyspan serial port name (see Step 1) by checking its check box. Then click on the Keyspan serial port name and click on the Settings button. This will open the settings window as shown below: In the settings window, make sure that the Connection menu is set to SERIAL.
  • Page 21 If you have a Keyspan USB PDA Adapter with the model number of USA-19, set the baud rate to 57600. For any other Keyspan serial port product (including the Keyspan USB PDA Adapter model numbers USA-19Q and USA-19Qi), set the baud rate to As fast as possible. NOTE: The easiest way to determine the model number of your Keys- pan serial adapter is to turn it over.

  • Page 22: C - Modem/Cell Phone Ppp Setup

    7.1.c - Modem/Cell Phone PPP Setup Before you begin... This Configuration Example shows you how to configure a dial-up internet connection (aka PPP connection) via the Network System Preference. In this example, a modem or cell phone is con- nected to a Keyspan serial port and the Network System Preference is told to communicate with that Keyspan serial port.
  • Page 23 Click on the TRIANGLE to the left of your Keyspan icon. This will display the names of the serial port(s) on that Keyspan product as shown below: *** IMPORTANT *** Note the serial port name in the Keyspan Serial Assistant. We will be selecting this port name in the Network System Preference later.
  • Page 24 Step 3 Configure the Network System Preference to Use the Keyspan Serial Port When you first open the Network System Preference window, you may be told that a 'new port has been detected.' This message is normal and is letting you know that the Network System Preference has found a new connection.
  • Page 25 In the Modem tab, you will need to select a modem script for your modem or cell phone. These modem scripts tell your modem or cell phone how to operate. Select your modem/cell phone from this list and then click the Apply Now button. Important : If you do not see your modem/cell phone in this list, con- tact your modem/cell phone manufacturer for a compatible modem script.
  • Page 26 Once Internet Connect is open, select the Keyspan serial port from the Configuration menu. Select an access number in Telephone Number menu and enter your account's password if nec- essary. Click the Connect button to connect to the Internet. Page 26...

  • Page 27: D - Virtualpc

    7.1.d - VirtualPC Keyspan Support For VirtualPC... Information on how to use Keyspan serial products with VirtualPC is provided per the request of Keyspan does not support VirtualPC VirtualPC users. due to the fact that VirtualPC cannot provide the same USB and serial resources that you would find on a 'real' Windows computer. Because of this, serial devices running under VirtualPC (or any emulator) may or may not work.
  • Page 28 This method assumes that you have already done the following: • Installed the Keyspan serial port hardware and MAC software only (not windows). • Installed the VirtualPC software. • Installed your serial device software in Windows (in VirtualPC). • Connected your serial device hardware to a Keyspan serial port. If you have not performed any of the steps mentioned above, please do so before proceeding.
  • Page 29 *** IMPORTANT *** Note the serial port name in the Keyspan Serial Assistant. We will be selecting this port name in VirtualPC later. Note: If you have a Keyspan product that has more than one serial port, note the serial port name of serial port that your modem/cell phone is connected to.
  • Page 30 Next, select COM1 or COM2 depending on which port you wish to emulate. Please note which port you select as you will be selecting this port in your serial device's software later. Now that you've selected COM1 or COM2, you will need to map the VirtualPC COM port to a Keyspan MAC serial port.
  • Page 31 Once you have selected the Keyspan serial port, click the OK button to save your changes. Please note that you may have to restart your emulated environment (Windows). Configuration is now complete. You must now open your serial device's software and tell it to use COM1 or COM2 as per that device's instructions.
  • Page 32 Step 1 Launch VirtualPC and Install Keyspan Windows Software Launch VirtualPC by double clicking its icon. Once VirtualPC is running and you are in Win- dows, install the Keyspan Windows software for your Keyspan serial port. If you are not familiar with installing Windows software, please read that Keyspan product's Windows documentation for step by step instructions.
  • Page 33 Once the Settings window is open, select USB. Once USB is selected, turn on or check the Enable USB check box. Below this check box, you should see an item for your Keyspan USB device. Turn on this check box as well. This will emulate USB and tells your emulated environment that your Keyspan USB device is connected.
  • Page 34 Once you have selected the Keyspan USB device, click the OK button to save your changes. Please note that you may have to restart your emulated environment (Windows). Configuration is now complete. Windows will now detect the Keyspan USB device. Since you have already installed the Keyspan Windows software, all you need to do is check which COM port was created (the Keyspan Serial Assistant for Windows that will give you this information - please refer to the Windows documentation for details) and tell your serial device's software to...

  • Page 35: E - Final Cut Pro

    7.1.e - Final Cut Pro This Configuration Example assumes that you have already done the following: 1. Installed the Keyspan serial port hardware and software. 2. Installed the Final Cut Pro software. 3. Connected your video deck hardware to a Keyspan serial port. If you have not performed any of the steps mentioned above, please do so before proceeding.
  • Page 36 Click on the Device Control Presets tab. (see below) Select your deck from the list and click on edit. This will bring up the Device Control Preset Editor. (see below) Select the correct protocol for your deck. Under Port, select the Keyspan serial port your deck is connected to. (see above) Page 36...
  • Page 37 Select OK and now you should have deck control with Final Cut Pro! Page 37...

  • Page 38: F - Uninstalling Keyspan Software

    7.1.f - Uninstalling Keyspan Software Un-install Instructions To un-install the Keyspan USB Serial Adapter software for Mac OS X, you will have to: 1. Launch the Keyspan Serial Assistant.. 2. Select the Uninstall USB Serial Extension command (from the Settings menu). 3.
  • Page 39 Step 3 Delete the Keyspan Serial Assistant Application To delete the "Keyspan Serial Assistant", open your applications folder, find the Keyspan Serial Assistant icon and move it to the trash. Step 4 Restart Your Computer Restart your computer to complete the un-install process. Page 39...

  • Page 40: Year Limited Warranty

    2-Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of two (2) years from the date of initial purchase. TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center.

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