Tripp Lite USA-19HS User Manual

Usb serial adapter software for windows 2000/xp/2003 server/vista v 3.7s

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USB Serial Adapter Software

for Windows 2000/XP/2003 Server/Vista

Introduction

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Overview

Specs

Package Contents

Requirements

Software and Hardware Installation

Installation Overview

Install Keyspan Software

Setup and Connect the Keyspan Hardware

Determine Keyspan's COM Port Assignment

Using The Keyspan Serial Port

Overview Of Using Serial Devices with Serial Ports

Connecting and Configuring A Serial Device To Use A

Keyspan Adapter

Changing Your COM Port Address

How does the Keyspan adapter determine its COM

port number?

Change COM Port via Keyspan Serial Assistant

Change COM Port via the Windows Device Manager

Troubleshooting

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Uninstalling USA-19HS Software

How To Remove the USA-19HS Software

Keyspan Serial Assistant

Launching the Keyspan Serial Assistant

Explanation of Assistant Features

Adapter Status tab

Properties tab

- Endpoints and Serial Port Options

- Serial Test Options

Port Mapping tab

Diagnostics tab

Help Tab

USA-19HS - User Manual

USER MANUAL

(Software V 3.7S)

Model: USA-19HS

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TX Ack Advance Details

USA-19H Tx Ack Advance Overview

The Problem

The Work Around

Notes about the Work Around

What Should I Use?

Driver Events / Data Monitor Features

Overview

Using The Driver Events Feature

Using The Data Monitor Feature

Serial Port Pin Outs [DB9]

USA-19HS Pin Outs

External Loopback Connector Information

Specs - High Speed USB Serial Adapter 29

Specs

Package Contents

Requirements

Warranty Information [Two (2) year(s)]

Definitions

Limited Warranty on Hardware:

How To Obtain Warranty Service/Repair

Notices FCC, CE, etc

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United States FCC

CE MARK DECLARATION OF CONFORMITY

Canada Digital Apparatus EMI Standard

VCCI (Japan)

Australia/New Zealand

Trademarks

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Page 1 of 30

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Page 1 Limited Warranty on Hardware: How To Obtain Warranty Service/Repair Uninstalling USA-19HS Software ....Notices FCC, CE, etc ........How To Remove the USA-19HS Software United States FCC CE MARK DECLARATION OF CONFORMITY Keyspan Serial Assistant ......Canada Digital Apparatus EMI Standard...
Page 2: Package Contents
Keyspan's drivers and firmware provide software addresses (COM ports on Windows and Serial Ports on Mac) for your devices to access. Our USA-19HS is broadly recommended by serial device manufacturers due to its dependability and "Best in Class" compatibility. The adapter is compatible with all RS-232 serial devices including mo-...
Page 3: Software And Hardware Installation
Installation via download: Download the Keyspan driver from Keyspan's website (http://www.keyspan.com). Find and download the Keyspan USA-19HS installer. When you have downloaded the installer, run installer. WINDOWS Vista Tech Note: During and/or after the software installation, Windows may report ''Windows can't verify the pub- lisher of this software'', click the ''Install this driver software anyway'' selection.
Page 4 Please read the Troubleshooting section in this manual for further assistance. If you see either the IDLE or BUSY message, proceed to the Using Your Keyspan Serial Port section later in this manual. USA-19HS - User Manual Page 4 of 30...
Page 5 Once you have installed the Keyspan software and connected the Keyspan adapter [hardware] to your computer, you are ready to connect your serial device hardware to the Keyspan adapter's DB9 port. 1. Connect your serial device's cable to the Keyspan adapter's DB9 port. USA-19HS - User Manual Page 5 of 30...
Page 6 DB9 port on USA-19HS Note: If your serial device has a different connector, you may need a converter cable or adapter to connect your device to a DB9 port. Please contact the manufacturer of your serial device for details. Now that you have physically connected your serial device to the Keyspan adapter, we need to con- nect your serial device's software to the Keyspan COM port (software).
Page 7 The Keyspan Adapter's Status Light The Keyspan USA-19HS comes equipped with a green status light. This light reports the status of your Keyspan adapter. It is useful in troubleshooting various issues. The following table shows all of the possible states of the status light and what they mean:...
Page 8 On - Steady Light Use'. The adapter is being ac- (Not Blinking) cessed by some serial device's software. Green On - Blinking Fast or 'Randomly' The Keyspan serial port is sending and/or receiving data Page 8 of 30 USA-19HS - User Manual...
Page 9 Note: This is an advanced feature that requires you to have Administrator privileges on your sys- tem. 1. Open Keyspan Serial Assistant utility (START menu > (All) Programs > Keyspan > Keyspan Serial As- sistant). You will be presented with the following window: Page 9 of 30 USA-19HS - User Manual...
Page 10 With your Keyspan COM port highlighted, select the new COM port number from the 'COM Port map- ping for the selected adapter port' pull down menu. COM Port Mapping pull down menu Page 10 of 30 USA-19HS - User Manual...
Page 11 Device Manager button. This will open the Device Manager. Device Manager window Note: This is an advanced feature that requires you to have Administrator privileges on your sys- tem. Page 11 of 30 USA-19HS - User Manual...
Page 12 This will open the Properties window: the Properties window 3. In the Properties window, click the Port Settings tab and then click the Advanced... button as shown below: the Port Settings tab and Advanced... button Page 12 of 30 USA-19HS - User Manual...
Page 13 5. Your COM port has now been changed to the new COM port number. To confirm the change, return to the Device Manager and locate the new COM port under the Ports (COM & LPT) heading. Page 13 of 30 USA-19HS - User Manual...
Page 14: Troubleshooting
• your USA-19HS adapter is connected to your USB port Note: If you are downloading software from Keyspan's website, make sure you download the USA-19HS driv- ers. Keyspan has drivers for other adapters such as the USA-19, USA-19Qi, USA-19QW, etc. These drivers are not compatible with the USA-19HS.
Page 15 FCC and CE symbols). <Option 1> If your printed p/n number DOES NOT show USA-19HS, you do not have a USA-19HS. Refer to the correct documentation for your adapter. <Option 2> If your printed p/n number shows USA-19HS, proceed to Step 3.
Page 16 3. For 98, Me, 2000, and XP, open the Add/Remove Programs control panel. For Vista, open the Programs And Features control panel. 4. In the control panel, locate the Keyspan USA-19HS software. Then click the Uninstall/Change but- ton to begin the uninstall program. Follow the instructions on-screen to complete the uninstall process.
Page 17: Keyspan Serial Assistant
Specifically, it shows the COM port number (ie COM1, COM2, etc.) and the COM Port Status.(IDLE or BUSY). If you have several Keyspan adapters of the same type, they will all show up in this tab. Adapter Status tab Page 17 of 30 USA-19HS - User Manual...
Page 18: Properties Tab
(ie if you have a multi port Keyspan adapter, you can set one port to have one setting and an- other port to use a different setting). Once you make this change, click the Update Configuration button to upload the new settings to your adapter. Page 18 of 30 USA-19HS - User Manual...
Page 19 Test button. Use the Quick option to perform the test once. To perform a subsequent test, press the Test This Port button. Use the Continuous option to repeat the test continuously. To Page 19 of 30 USA-19HS - User Manual...
Page 20 This will include COM ports for other devices. Note: You may have COM ports assigned or 'set aside' for hardware that may not be installed on your computer depending on how your computer was setup by its manufacturer. Page 20 of 30 USA-19HS - User Manual...
Page 21: Diagnostics Tab
Diagnostics tab The Diagnostic tab in the Keyspan Serial Assistant reports diagnostic information about your Keyspan adapter's software and hardware. The following is an explanation of the items in this tab. Diagnostics tab Page 21 of 30 USA-19HS - User Manual...
Page 22 The Help tab in the Keyspan Serial Assistant displays the version numbers if the different components in your Keyspan USB Serial Adapter installation. You can also enable Tool Tips (on screen help), read your Keyspan adapter's User's Manual, or go to Keyspan's home page. Help tab Page 22 of 30 USA-19HS - User Manual...
Page 23 For example, let's say that an application sends "AAAA" to the adapter, and then, once it's received the "I'm done" indication, sends "BBBB." Now, let's say that some time after sending "BBBB," the appli- Page 23 of 30 USA-19HS - User Manual...
Page 24 If you're using a baud rate above 57600, you can simply try increasing this setting, and see whether it improves performance (in which case, great!), causes problems (in which case, don't use it), or doesn't make any difference (in which case it doesn't matter what you do). Page 24 of 30 USA-19HS - User Manual...
Page 25 The external test requires the use of a special loopback connector. This connector requires a "DB9 Female Loopback plug" with the following wiring: Pin (s) Wired to Pin(s) < - > 4, 8 < - > < - > 7, 9 Page 25 of 30 USA-19HS - User Manual...
Page 26 • Provides one male DB-9 RS-232 port for direct connection to serial device • Supports data rates up to 230 Kbps Package Contents • USA-19HS USB to serial Adapter • USB Cable ‣ A to B cable (3 foot) • CDROM (includes software and electronic user manual) Requirements •...
Page 27: Year Limited Warranty
TRIPP LITE is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise. Page 27 of 30 USA-19HS - User Manual...
Page 28: United States Fcc
(2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications to the KYRF-TVUSB-A and/or TVREM-200C (both part of USA-19HS package) not expressly approved by InnoSys Incorporated could void the EMC compliance and negate the user's authority to operate this equipment.
Page 29: Canada Digital Apparatus Emi Standard
InnoSys Incorporated (dba Keyspan) 4118 Lakeside Dr Richmond, CA 94806 Declares that the product: KEYSPAN High Speed USB Serial Adapter Transceiver (part of USA-19HS package) Model: USA-19H (aka USA-19HS) Conforms to the following Product Specifications: EN 55022: 1998 Class B EN 55024: 1998 following the provisions of the R &...
Page 30 CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KEYSPAN has no responsibility, financial or otherwise, for any result of the use of this document and/or the associated product, including direct, indirect, special and/or consequential damages. The information contained herein is subject to change without notice. Page 30 of 30 USA-19HS - User Manual...

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