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Using online help
If you are connected to the Internet, many programs provide information online so you can
research a topic or learn how to perform a task while you are using the program. You can access
most online help information by selecting a topic from a Help menu or by clicking the Help button
on the menu bar and selecting Online Support from the list.
Available information depends on the particular Help site to which you are taken. Many provide
FAQs (Frequently Asked Questions), a search feature, articles about their software, tutorials, and
forums where problems and issues are discussed.
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the back or side of your computer includes
the product key code for your operating system. If you ever reinstall Windows Vista from the
installation DVD, you will need to enter these numbers to activate it.
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CHAPTER 1: Getting Help
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