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Table of Contents
Troubleshooting
Related Manuals for Gateway Flat Panel Television
Summary of Contents for Gateway Flat Panel Television
- Page 1 Your Gateway Plasma TV user'sguide Setting up Troubleshooting...
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Page 3: Table Of Contents
Contents 1 Introducing Your Gateway Plasma TV Features ............2 Important Safeguards . - Page 4 Cleaning the screen ..........44 Cleaning the exterior .
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Page 5: Introducing Your Gateway Plasma Tv
Introducing Your Gateway Plasma TV This chapter provides basic information about your Gateway Plasma TV. Read this chapter to learn about: ■ Features ■ Warnings and safeguards ■ Package contents ■ Controls and connections... -
Page 6: Features
Chapter 1: Introducing Your Gateway Plasma TV Features Your plasma TV features: ■ A bright, flicker-free image ■ Automatic detection and conversion of film content for correct display with minimal motion artifacts (noise) ■ Accurate color processing ■ Two high-definition component video input sources that automatically synchronize the display to match the incoming source ■... -
Page 7: Important Safeguards
Do not use liquid or aerosol cleaners. Use only a slightly damp cloth for cleaning. ■ Do not place your plasma TV on an unstable cart, stand, or table. Your plasma TV may fall, causing serious damage. www.gateway.com Important Safeguards... - Page 8 Chapter 1: Introducing Your Gateway Plasma TV ■ Do not place your plasma TV on a bed, sofa, rug, or other similar surfaces. ■ Never place your plasma TV near or over a radiator or heat source. ■ Do not install your plasma TV in an enclosed area unless correct ventilation is provided.
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Page 9: Package Contents
Package contents Package contents Along with your plasma TV, the packaging box contains the following items: Remote control Two AA batteries Power cord www.gateway.com... - Page 10 Chapter 1: Introducing Your Gateway Plasma TV User guide Remote control user guide www.gateway.com...
- Page 11 TV on your wall. (Gateway recommends you use a qualified installer.) For more information, see the Wall Mount Installation Guide at support.gateway.com. ■ Cable kits. Gateway cable kits consist of high-quality gold cables of various lengths, including: DVI-D video cable ■...
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Page 12: Turning On The Main Power
Chapter 1: Introducing Your Gateway Plasma TV Turning on the main power To turn on the main power: Connect the power cord to the power cord connector on the back of your plasma TV, then plug the other end of the power cord into a correctly grounded electrical outlet or surge protector. - Page 13 For added protection during a lightning storm or when it is left unattended or unused for long periods of time, unplug your plasma TV from the wall outlet and disconnect the antenna or cable system. www.gateway.com Turning on the main power...
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Page 14: Front Panel Controls
Chapter 1: Introducing Your Gateway Plasma TV Front panel controls Volume and Adjust +/- Menu +/- Input Remote Control Sensor www.gateway.com Power Status... - Page 15 Solid Green - Your plasma TV is on. ■ Power Turns your plasma TV on and off after the MAIN POWER switch is turned on. When you turn your plasma TV on or off, wait three seconds before pressing this button again. www.gateway.com Front panel controls...
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Page 16: Back Panel Connections
Chapter 1: Introducing Your Gateway Plasma TV Back panel connections Audio and video connections Connector Audio and video connections RGB and DVI connections RGB and DVI connections Description See “Audio and video connections” on page 13. See “RGB and DVI connections” on page 14. -
Page 17: Audio And Video Connections
Connects to the audio on an RGB device, such as a computer or set-top box. S-Video/Audio In Connects to an S-Video device, such as a satellite dish receiver or digital cable box. Video 1/ Audio In Audio In Audio In S-Video/ Audio In Audio In Audio In www.gateway.com Back panel connections Antenna... -
Page 18: Rgb And Dvi Connections
Chapter 1: Introducing Your Gateway Plasma TV RGB and DVI connections RGB In Connector RGB In RGB Out DVI In RS-232 RGB Out DVI In Description Connects to an RGB video device, such as a computer or set-top box. Connects to an external RGB monitor. -
Page 19: Connecting Components
Connecting Components Read this chapter to learn how to connect: ■ DVD players ■ HDTV decoder set-top boxes ■ VCRs ■ Off-air TV and cable TV ■ External audio devices ■ Computers Warning Before connecting any external components, unplug your plasma TV. To restart your plasma TV, see “Turning on the main power”... -
Page 20: Understanding Video Connections
(RF). Component. The video signal is split into three signals, two color, and one black-and-white. Use component video to take advantage of the superior picture provided by signal sources as HDTV and progressive DVD. www.gateway.com... -
Page 21: Connecting Your Dvd Player
1 jack on the back of your plasma TV. or C jack on the back of your DVD player 1 jack on the back of your plasma TV. using the button on the front of your INPUT www.gateway.com Connecting your DVD player... -
Page 22: Using S-Video
Connect the red (R) and white (L) audio jacks on the back of your DVD player to the R and L audio-in jacks on the back of your plasma TV. Select AV2 (S) using the button on the front of your plasma TV. INPUT www.gateway.com... -
Page 23: Using Composite Video
Connect the red (R) and white (L) audio jacks on the back of your DVD player to the R and L audio-in jacks on the back of your plasma TV. Select using the button on the front of your plasma TV. INPUT www.gateway.com Connecting your DVD player... -
Page 24: Connecting Your Hdtv Set-Top Box
2 jack on the back of your plasma TV. or C jack on the back of your HDTV set-top box to 2 jack on the back of your plasma TV. using the button on the front of your INPUT www.gateway.com... -
Page 25: Using Rgb Video
TV, you may need to adjust various plasma TV picture settings to correctly match the output from the HDTV set-top box (see “PICTURE – RGB/DVI video sources” on page 36). Connecting your HDTV set-top box button on the front of your plasma TV. INPUT www.gateway.com... -
Page 26: Connecting Your Vcr Or Video Camera
Connect the red (R) and white (L) audio jacks on the back of your VCR or video camera to the R and L audio-in jacks on the back of your plasma TV. Select AV2 (S) - OR - using the button on the front of your plasma TV. INPUT www.gateway.com... -
Page 27: Using Composite Video
Connect the red (R) and white (L) audio jacks on the back of your VCR or video camera to the R and L audio-in jacks on the back of your plasma TV. Select using the Connecting your VCR or video camera - OR - button on the front of your plasma TV. INPUT www.gateway.com... -
Page 28: Using Coaxial (Rf)
If an outdoor antenna or cable system is connected to your plasma TV, make sure that the antenna or cable system is correctly grounded. For more information, see “Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)” on page 55. www.gateway.com... -
Page 29: Connecting Off-Air Tv Or Cable Tv
For more information, see “Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)” on page 55. Connecting off-air TV or cable TV - OR - button on the front of your plasma TV. INPUT www.gateway.com... -
Page 30: Connecting External Amplified Speakers
Connect the red (R) and white (L) audio jacks on the back of your speakers to the AUDIO OUT jacks on the back of your plasma TV. If your external amplified speakers accept remote turn-on/off signals, connect the external speaker switch. Not all external amplified speakers can accept remote turn-on/off signals. www.gateway.com... -
Page 31: Connecting An External Receiver Or Amplifier
AUDIO OUT jacks on the back of your plasma TV. If your external amplifier or receiver accepts remote turn-on/off signals, connect the external speaker switch. Not all external amplifiers or receivers can accept remote turn-on/off signals. Connecting an external receiver or amplifier www.gateway.com... -
Page 32: Connecting A Subwoofer
Connect the audio jack on the back of your subwoofer to the SUBWOOFER jack on the back of your plasma TV. If your subwoofer accepts remote turn-on/off signals, connect the external speaker switch. Not all subwoofers can accept remote turn-on/off signals. www.gateway.com... -
Page 33: Connecting A Computer
TV. Connect the Audio Out jack on your computer to the DVI Audio In jacks on the back of your plasma TV. Select using the button on the front of your plasma TV. INPUT www.gateway.com Connecting a computer... -
Page 34: Using Rgb Video
TV. Connect the Audio Out jack on your computer to the RGB Audio In jacks on the back of your plasma TV. Select using the button on the front of your plasma TV. INPUT www.gateway.com... -
Page 35: Connecting An External Monitor
4:3, and 852 × 480 when the ratio is set to 16:9. If the computer’s display resolution exceeds these maximums, the external monitor eliminates the extra dots which results in a loss of detail and picture clarity. www.gateway.com Connecting a computer... - Page 36 Chapter 2: Connecting Components www.gateway.com...
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Page 37: Adjusting Your Plasma Tv Settings
Plasma TV Settings Read this chapter to learn how to adjust your plasma TV settings from the on-screen display (OSD). You can also use your remote control to change some settings. For more information, see Your Gateway Remote Control User’s Guide. -
Page 38: Using The Osd
TV to select the – button on the front of your plasma TV to select a – button on the front of your plasma TV to adjust the – button on the front of your plasma TV. The OSD – www.gateway.com... -
Page 39: Osd Menus And Options
Zoom2 stretches 1.85:1 content to fill the screen. Zoom3 stretches 2.35:1 content to fill the screen. GEOMETRIC ADJUST. Controls the V-SIZE, V-CENTER, H-WIDTH, and H-POSITION of the display image. Only available in Component 1 and Component 2 mode. www.gateway.com Using the OSD... - Page 40 SCREEN WIDTH. Adjusts the screen width to 4:3 or 16:9 viewing mode. V-SIZE. Adjusts the vertical screen size. V-CENTER. Adjusts the vertical screen position. H-WIDTH. Adjusts the horizontal screen size. H-POSITION. Adjusts the horizontal screen position. www.gateway.com...
- Page 41 AUDIO OUTPUT. Changes the audio output options for the plasma TV. FIXED bypasses your plasma TV’s internal sound controls. VARIABLE lets you adjust the type of output your plasma TV sends to the built-in speakers or the audio output jack. www.gateway.com Using the OSD...
- Page 42 VARIABLE lets you use the H-LOCATOR and V-LOCATOR options to move the sub-picture anywhere within the screen. H-LOCATION. Moves the sub-picture left or right. V-LOCATION. Moves the sub-picture up or down. SWAP. Swaps the picture and the sub-picture. www.gateway.com...
- Page 43 RGB, or DVI video sources. SOURCE. Changes the video input source of the sub-picture when POP is turned on. SCREEN RATE. Changes the aspect ratio of the sub-picture. SWAP. Swaps the main picture and the sub-picture. www.gateway.com Using the OSD...
- Page 44 LOCK prevents the channel from being viewed. DISABLE You need the remote control to use this option. DISABLE DISABLE For more information, see Your Gateway Remote CABLE Control User’s Guide . BLUE ERASE removes the channel from the channel ADJUST VALUE list.
- Page 45 For more information, see “Turning on the main power” on page 9. RESET. Resets picture settings to the factory default. S/W VERSION. Shows the version of the software your plasma TV is using. www.gateway.com Using the OSD...
- Page 46 Chapter 3: Adjusting Your Plasma TV Settings www.gateway.com...
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Page 47: Maintenance And Troubleshooting
Maintenance and Troubleshooting Read this chapter to learn how to maintain and troubleshoot your plasma TV. -
Page 48: Cleaning And Maintenance
The screen of your plasma TV is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based window cleaners. Scratches on the bezel or glass are not covered by your warranty. www.gateway.com... -
Page 49: Avoiding Image Burn-In
Make sure that the input source cable is attached securely and correctly to the back of your plasma TV. ■ Make sure that the video input source is within the range of your plasma TV. Compare the video input source’s specifications with your plasma TV specifications. www.gateway.com Troubleshooting... - Page 50 (increased) to match your plasma TV’s display capabilities. Up-converting can cause noise or trash. Screen brightness is diminished ■ Video display devices experience degradation of brightness over the life of the device. Normal brightness degradation is not covered by your warranty. www.gateway.com...
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Page 51: Telephone Support
Troubleshooting Telephone support If this troubleshooting information does not resolve your problem or if you have other questions relating to your plasma TV, call our Service Center at 888-737-MyGW (6949). For more information about Gateway, visit www.gateway.com. www.gateway.com... - Page 52 Chapter 4: Maintenance and Troubleshooting www.gateway.com...
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Page 53: A Signal Frequency Information
Signal Frequency Information Read this appendix for signal frequency information. -
Page 54: Tv, Av1, And Av2 Inputs
Horizontal (KHz) 15.7 15.6 Component 1 and Component 2 inputs Horizontal (KHz) 15.7 15.6 15.7 31.5 33.0 45.0 Vertical (Hz) Format NTSC Video PAL Video Vertical (Hz) Format NTSC Video PAL Video 480i (SDTV) 480p (EDTV) 1080i (HDTV) 720p (HDTV) www.gateway.com... -
Page 55: Rgb And Dvi Inputs
800 × 600 (SVGA) 85.0 800 × 600 (SVGA) 60.0 1024 × 768 (XGA) 70.0 1024 × 768 (XGA) 75.0 1024 × 768 (XGA) 85.0 1024 × 768 (XGA) 60.0 1280 × 1024 (SXGA) www.gateway.com RGB and DVI inputs Refresh... - Page 56 640 × 480 (VGA) 60.0 1280 × 720p (HDTV) 60.0 1920 × 1080i (HDTV) 70.0 640 × 350 (VGA) 60.0 852 × 480 (WVGA) 66.7 640 × 480 (Apple) 74.6 832 × 624 (Apple) 75.0 1152 × 870 (Apple) www.gateway.com Refresh...
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Page 57: B Safety, Regulatory, And Legal Information
Regulatory, and Legal Information Regulatory compliance statements United States of America Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. - Page 58 Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
- Page 59 TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges.
- Page 60 Antenna discharge unit (NEC Section 810-20) Ground clamp Antenna lead-in wire When installing or realigning an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits. Contact with them could be fatal. Antenna and satellite grounding www.gateway.com...
- Page 61 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
- Page 62 Safety, Regulatory, and Legal Information www.gateway.com...
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Page 63: Index
Index accessories adjust brightness color contrast screen width sound TV settings Adjustment button amplified speakers connecting amplifier connecting antenna connection audio and video connection audio in connection audio out connection back panel connections batteries brightness burn-in cable kits cable TV connecting coaxial (RF) channel status cleaning... - Page 64 contrast DVD player connecting component video connecting composite video connecting S-Video audio in connection connection in connection external amplified speakers connecting external monitor connecting external receiver connecting external speaker switch connection features front panel buttons HDTV decoder set-top box connecting component video connecting RGB video image burn-in Input button...
- Page 65 connection in connection out connection RS-232 connection safety screen width Service Center setting up safety precautions signal frequency Component 1 and Component 2 RGB and DVI TV, AV1, and AV2 status LED subwoofer connecting connection support S-Video connection timeout troubleshooting connecting coaxial (RF) connecting composite video connecting S-Video...
- Page 68 MAN MON 42" PLASMA TV GDE R3 7/03...