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Table of Contents
Troubleshooting
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Summary of Contents for Gateway PLASMA GATEWAY PLASMA
- Page 1 Your Gateway Plasma TV user'sguide Setting up Troubleshooting...
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Page 3: Table Of Contents
Contents 1 Introducing Your Gateway Plasma TV ......1 Features ............2 Important Safeguards . - Page 4 Cleaning the screen ..........46 Cleaning the exterior .
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Page 5: Introducing Your Gateway Plasma Tv
Introducing Your Gateway Plasma TV This chapter provides basic information about your Gateway Plasma TV. Read this chapter to learn about: ■ Features ■ Warnings and safeguards ■ Package contents ■ Controls and connections... -
Page 6: Features
Chapter 1: Introducing Your Gateway Plasma TV Features Your plasma TV features: ■ A bright, flicker-free image ■ Automatic detection and conversion of film content for correct display with minimal motion artifacts (noise) ■ Accurate color processing ■ Two high-definition component video input sources that automatically synchronize the display to match the incoming source ■... -
Page 7: Important Safeguards
Do not use liquid or aerosol cleaners. Use only a slightly damp cloth for cleaning. ■ Do not place your plasma TV on an unstable cart, stand, or table. Your plasma TV may fall, causing serious damage. www.gateway.com... - Page 8 Chapter 1: Introducing Your Gateway Plasma TV ■ Do not place your plasma TV on a bed, sofa, rug, or other similar surfaces. ■ Never place your plasma TV near or over a radiator or heat source. ■ Do not install your plasma TV in an enclosed area unless correct ventilation is provided.
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Page 9: Package Contents
Package contents Package contents Along with your plasma TV, the packaging box contains the following items: Remote control - OR - Two AA batteries Power cord www.gateway.com... - Page 10 Chapter 1: Introducing Your Gateway Plasma TV User guide Remote control user guide www.gateway.com...
- Page 11 TV on your wall. (Gateway recommends you use a qualified installer.) For more information, see the Wall Mount Installation Guide at support.gateway.com. ■ Cable kits. Gateway cable kits consist of high-quality gold cables of various lengths, including: DVI-D video cable ■...
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Page 12: Turning On The Main Power
Chapter 1: Introducing Your Gateway Plasma TV Turning on the main power To turn on the main power: Connect the power cord to the power cord connector on the back of your plasma TV, then plug the other end of the power cord into a correctly grounded electrical outlet or surge protector. - Page 13 Turning on the main power Press the switch. The status LED on the front turns yellow MAIN POWER and your plasma TV is ready to turn on. - OR - www.gateway.com...
- Page 14 Chapter 1: Introducing Your Gateway Plasma TV Press the button on the front of your plasma TV. The Status LED POWER on the front turns green. Warning If you will be away for an extended period of time, turn off your plasma TV with the MAIN POWER switch instead of using the remote control or front POWER button.
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Page 15: Front Panel Controls
Front panel controls Front panel controls Power Volume and Menu +/- Input Status Remote Adjust +/- Control Sensor www.gateway.com... - Page 16 Chapter 1: Introducing Your Gateway Plasma TV Button Description Volume and Adjustment +/– Increases or decreases the volume. OSD active: Adjusts on-screen display (OSD) options. For more information, see “Using the OSD” on page 36. Menu +/– Opens and closes the OSD.
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Page 17: Back Panel Connections
Back panel connections Back panel connections Audio and video RGB and DVI connections connections Connector Description Audio and video connections See “Audio and video connections” on page 14. RGB and DVI connections See “RGB and DVI connections” on page 15. www.gateway.com... -
Page 18: Audio And Video Connections
Chapter 1: Introducing Your Gateway Plasma TV Audio and video connections Video 1/ Component Video 1/ Antenna Audio In Audio In Audio Out Audio In S-Video/ Subwoofer Audio In External Speaker Component Video 2/ Switch Audio In Audio In Description... -
Page 19: Rgb And Dvi Connections
RS-232 Connects to a computer to display the computer image on the plasma TV or monitor using customized software (typically used by business, education, or government). For more information see the RS-232 Serial Connection Technical Reference at support.gateway.com. www.gateway.com... - Page 20 Chapter 1: Introducing Your Gateway Plasma TV www.gateway.com...
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Page 21: Connecting Components
Connecting Components Read this chapter to learn how to connect: ■ DVD players ■ HDTV decoder set-top boxes ■ VCRs ■ Off-air TV and cable TV ■ External audio devices ■ Computers Warning Before connecting any external components, unplug your plasma TV. To restart your plasma TV, see “Turning on the main power”... -
Page 22: Understanding Video Connections
(RF). Best Component. The video signal is split into three signals, two color, and one black-and-white. Use component video to take advantage of the superior picture provided by signal sources as HDTV and progressive DVD. www.gateway.com... -
Page 23: Connecting Your Dvd Player
Connect the red (R) and white (L) audio jacks on the back of your DVD player to the R and L audio-in jacks on the back of your plasma TV. Select using the button on the front of your COMPONENT1 INPUT plasma TV. www.gateway.com... -
Page 24: Using S-Video
Connect the red (R) and white (L) audio jacks on the back of your DVD player to the R and L audio-in jacks on the back of your plasma TV. Select using the button on the front of your plasma TV. AV2 (S) INPUT www.gateway.com... -
Page 25: Using Composite Video
Connect the red (R) and white (L) audio jacks on the back of your DVD player to the R and L audio-in jacks on the back of your plasma TV. Select using the button on the front of your plasma TV. INPUT www.gateway.com... -
Page 26: Connecting Your Hdtv Set-Top Box
Connect the red (R) and white (L) audio jacks on the back of your HDTV set-top box to the R and L audio-in jacks on the back of your plasma TV. Select using the button on the front of your COMPONENT1 INPUT plasma TV. www.gateway.com... -
Page 27: Using Rgb Video
After you connect your HDTV set-top box to the RGB input jack on your plasma TV, you may need to adjust various plasma TV picture settings to correctly match the output from the HDTV set-top box (see “PICTURE – RGB/DVI video sources” on page 38). www.gateway.com... -
Page 28: Connecting Your Vcr Or Video Camera
Connect the red (R) and white (L) audio jacks on the back of your VCR or video camera to the R and L audio-in jacks on the back of your plasma TV. Select using the button on the front of your plasma TV. AV2 (S) INPUT www.gateway.com... -
Page 29: Using Composite Video
Connect the red (R) and white (L) audio jacks on the back of your VCR or video camera to the R and L audio-in jacks on the back of your plasma TV. Select using the button on the front of your plasma TV. INPUT www.gateway.com... -
Page 30: Using Coaxial (Rf)
If an outdoor antenna or cable system is connected to your plasma TV, make sure that the antenna or cable system is correctly grounded. For more information, see “Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)” on page 57. www.gateway.com... -
Page 31: Connecting Off-Air Tv Or Cable Tv
If an outdoor antenna or cable system is connected to your plasma TV, make sure that the antenna or cable system is correctly grounded. For more information, see “Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)” on page 57. www.gateway.com... -
Page 32: Connecting External Amplified Speakers
Connect the red (R) and white (L) audio jacks on the back of your speakers to the AUDIO OUT jacks on the back of your plasma TV. If your external amplified speakers accept remote turn-on/off signals, connect the external speaker switch. Not all external amplified speakers can accept remote turn-on/off signals. www.gateway.com... -
Page 33: Connecting An External Receiver Or Amplifier
AUDIO OUT jacks on the back of your plasma TV. If your external amplifier or receiver accepts remote turn-on/off signals, connect the external speaker switch. Not all external amplifiers or receivers can accept remote turn-on/off signals. www.gateway.com... -
Page 34: Connecting A Subwoofer
Connect the audio jack on the back of your subwoofer to the SUBWOOFER jack on the back of your plasma TV. If your subwoofer accepts remote turn-on/off signals, connect the external speaker switch. Not all subwoofers can accept remote turn-on/off signals. www.gateway.com... -
Page 35: Connecting A Computer
TV. Connect the Audio Out jack on your computer to the DVI Audio In jacks on the back of your plasma TV. Select using the button on the front of your plasma TV. INPUT www.gateway.com... -
Page 36: Using Rgb Video
TV. Connect the Audio Out jack on your computer to the RGB Audio In jacks on the back of your plasma TV. Select using the button on the front of your plasma TV. INPUT www.gateway.com... -
Page 37: Connecting An External Monitor
4:3, and 852 × 480 when the ratio is set to 16:9. If the computer’s display resolution exceeds these maximums, the external monitor eliminates the extra dots which results in a loss of detail and picture clarity. www.gateway.com... - Page 38 Chapter 2: Connecting Components www.gateway.com...
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Page 39: Adjusting Your Plasma Tv Settings
Plasma TV Settings Read this chapter to learn how to adjust your plasma TV settings from the on-screen display (OSD). You can also use your remote control to change some settings. For more information, see Your Gateway Remote Control User’s Guide. -
Page 40: Using The Osd
TV to select a – menu option. Press the ADJ button on the front of your plasma TV to adjust the – option setting. Press the MENU button on the front of your plasma TV. The OSD – closes. www.gateway.com... -
Page 41: Osd Menus And Options
Zoom2 stretches 1.85:1 content to fill the screen. Zoom3 stretches 2.35:1 content to fill the screen. GEOMETRIC ADJUST. Controls the V-SIZE, V-CENTER, H-WIDTH, and H-POSITION of the display image. Only available in Component 1 and Component 2 mode. www.gateway.com... - Page 42 SCREEN WIDTH. Adjusts the screen width to 4:3 or 16:9 viewing mode. V-SIZE. Adjusts the vertical screen size. V-CENTER. Adjusts the vertical screen position. H-WIDTH. Adjusts the horizontal screen size. H-POSITION. Adjusts the horizontal screen position. www.gateway.com...
- Page 43 AUDIO OUTPUT. Changes the audio output options for the plasma TV. FIXED bypasses your plasma TV’s internal sound controls. VARIABLE lets you adjust the type of output your plasma TV sends to the built-in speakers or the audio output jack. www.gateway.com...
- Page 44 VARIABLE lets you use the H-LOCATOR and V-LOCATOR options to move the sub-picture anywhere within the screen. H-LOCATION. Moves the sub-picture left or right. V-LOCATION. Moves the sub-picture up or down. SWAP. Swaps the picture and the sub-picture. www.gateway.com...
- Page 45 HDTV set-top box or progressive DVD player), RGB, or DVI video sources. SOURCE. Changes the video input source of the sub-picture when POP is turned on. SCREEN RATE. Changes the aspect ratio of the sub-picture. SWAP. Swaps the main picture and the sub-picture. www.gateway.com...
- Page 46 SET PARENTAL CODE DISABLE You need the remote control to use this option. SET RATE DISABLE CH SEARCH DISABLE For more information, see Your Gateway Remote TUNER SOURCE CABLE Control User’s Guide . BACKGROUND BACKGROUND COLOR BLUE ERASE removes the channel from the channel...
- Page 47 For more information, see “Turning on the main power” on page 9. RESET. Resets picture settings to the factory default. S/W VERSION. Shows the version of the software your plasma TV is using. www.gateway.com...
- Page 48 Chapter 3: Adjusting Your Plasma TV Settings www.gateway.com...
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Page 49: Maintenance And Troubleshooting
Maintenance and Troubleshooting Read this chapter to learn how to maintain and troubleshoot your plasma TV. -
Page 50: Cleaning And Maintenance
TV, operating problems and electrical and shock hazards may result. ■ Do not scratch or hit the cabinet with your fingers or any hard objects. ■ Do not place articles made from rubber or PVC near the cabinet for any extended periods of time. www.gateway.com... -
Page 51: Avoiding Image Burn-In
Make sure that the input source cable is attached securely and correctly to the back of your plasma TV. ■ Make sure that the video input source is within the range of your plasma TV. Compare the video input source’s specifications with your plasma TV specifications. www.gateway.com... - Page 52 (increased) to match your plasma TV’s display capabilities. Up-converting can cause noise or trash. Screen brightness is diminished ■ Video display devices experience degradation of brightness over the life of the device. Normal brightness degradation is not covered by your warranty. www.gateway.com...
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Page 53: Telephone Support
Troubleshooting Telephone support If this troubleshooting information does not resolve your problem or if you have other questions relating to your plasma TV, call our Service Center at 888-737-MyGW (6949). For more information about Gateway, visit www.gateway.com. www.gateway.com... - Page 54 Chapter 4: Maintenance and Troubleshooting www.gateway.com...
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Page 55: A Signal Frequency Information
Signal Frequency Information Read this appendix for signal frequency information. -
Page 56: Tv, Av1, And Av2 Inputs
Horizontal (KHz) Vertical (Hz) Format 15.7 NTSC Video 15.6 PAL Video Component 1 and Component 2 inputs Horizontal (KHz) Vertical (Hz) Format 15.7 NTSC Video 15.6 PAL Video 15.7 480i (SDTV) 31.5 480p (EDTV) 33.0 1080i (HDTV) 45.0 720p (HDTV) www.gateway.com... -
Page 57: Rgb And Dvi Inputs
800 × 600 (SVGA) 53.7 85.0 800 × 600 (SVGA) 48.4 60.0 1024 × 768 (XGA) 56.5 70.0 1024 × 768 (XGA) 60.0 75.0 1024 × 768 (XGA) 68.7 85.0 1024 × 768 (XGA) 64.0 60.0 1280 × 1024 (SXGA) www.gateway.com... - Page 58 640 × 350 (VGA) 31.4 60.0 852 × 480 (WVGA) 35.0 66.7 640 × 480 (Apple) 49.7 74.6 832 × 624 (Apple) 68.7 75.0 1152 × 870 (Apple) * These modes not available in RGB mode with DVI output. www.gateway.com...
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Page 59: B Safety, Regulatory, And Legal Information
Safety, Regulatory, and Legal Information Regulatory compliance statements United States of America Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. - Page 60 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Canada Industry Canada (IC)
- Page 61 TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges.
- Page 62 Contact with them could be fatal. Antenna and satellite grounding Reference Grounding component Electric service equipment Power service grounding electrode system (NEC Art 250, Part H) Ground clamps Grounding conductors (NEC Section 810-21) Antenna discharge unit (NEC Section 810-20) Ground clamp Antenna lead-in wire www.gateway.com...
- Page 63 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
- Page 64 Safety, Regulatory, and Legal Information www.gateway.com...
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Page 65: Index
Index connection computer accessories connecting adjust connecting DVI video brightness connecting RGB video color connecting contrast amplifier screen width cable TV sound computer TV settings DVD player Adjustment button external amplified speakers amplified speakers external monitor connecting external receiver amplifier HDTV decoder set-top box connecting off-air TV... - Page 66 contrast off-air TV connecting coaxial (RF) DVD player on-screen display connecting component video see OSD connecting composite video connecting S-Video brightness channel status audio in connection closed captioning connection color in connection contrast language other menu external amplified speakers Parental Guide connecting picture menu external monitor...
- Page 67 connection in connection zoom out connection RS-232 connection safety screen width Service Center setting up safety precautions signal frequency Component 1 and Component 2 RGB and DVI TV, AV1, and AV2 status LED subwoofer connecting connection support S-Video connection timeout troubleshooting connecting coaxial (RF) connecting composite video...
- Page 70 MAN MON 42" PLASMA TV GDE R3 7/03...
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