Avoid Service - Frigidaire FFTW1001P Important Safety Instructions Manual

Before calling for service, review this list. It may save both time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this washer.
OCCURRENCE POSSIBLE CAUSE
NOISE
Rattling and clanking Foreign objects such as coins or safety pins may be
noise. in tub or pump.
Belt buckles and metal fasteners are hitting wash
tub.
Thumping sound. Heavy wash loads may produce a thumping sound.
This is usually normal. If sound continues, washer is
probably out of balance.
Squealing sound or hot Washer is overloaded.
rubber odor.
Vibrating noise. Washer is not resting fi rmly on fl oor.
Foam shipping support has not been removed dur-
ing installation.
Wash load unevenly distributed in tub.
OPERATING
Washer does not start. Washer lid is open.
Electrical power cord may not be plugged in or con-
nection may be loose.
House fuse blown, circuit breaker tripped, or a
power outage has occurred.
Water supply faucets are not turned on.
Motor is overheated. Washer motor will stop if it
becomes overheated.
Washer won't spin. Lid is not completely closed.
Washer stopped during Wash load unevenly distributed in tub and out of
fi nal spin. Status lights are balance condition has occurred.
blinking and washer beeps
3 times every 30 seconds.
Residue left in drum. Heavily soiled items.
WATER
Wash load too wet after Washer is overloaded.
spin.
Load is out of balance.
Drain hose is kinked.
Water does not enter Washer lid is open.
washer or it enters
slowly.
Water supply is not adequate in area.
Water supply faucets are not completely open.
Water is being used elsewhere in the house.
Water inlet hoses are kinked.
Water level does not Washer is overloaded.
cover load.
Warm or hot water is not Hot water heater is set too low or is a distance
hot enough. from washer.
Hot water is being used elsewhere in the house.
Water in washer does not Drain hose is kinked or clogged.
drain or drains slowly.
Water leaks. Loose fi ll hose connection at faucet or washer.
House drain pipes are clogged.
Incorrect wash and rinse Hot and cold water hoses are connected to wrong
temperatures. supply faucets.
Water is entering washer Drain hose standpipe is incorrect height.
but tub does not fi ll.
Water is present in tub after Lid lock malfunction.
wash cycle is complete.
The drain and spin cycles Lid lock malfunction.
did not occur.
AVOID SERVICE CHECKLIST
SOLUTION
Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump. Call your authorized servicer.
To prevent unnecessary noise and damage to tub, fasten
fasteners and turn items inside out.
Stop washer and redistribute wash load.
Do not overload washer. Stop washer and reduce load.
Move washer so it rests fi rmly on fl oor. Adjust leveling legs.
See INSTALLATION INSTRUCTIONS for details.
See INSTALLATION INSTRUCTIONS for removing foam ship-
ping support.
Stop washer and rearrange wash load.
Close washer lid. The washer will not operate when the lid is
open.
Make sure plug fi ts tightly in wall outlet.
Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If problem is a circuit overload, have it corrected by
a qualifi ed electrician. If problem is a power outage, call local
electric company.
Turn on water supply faucets.
Wait for the motor to cool down before attempting to restart.
Close washer lid. The washer will not operate when the lid is
open.
Open washer lid, redistribute load. Close lid and press START to
resume fi nal spin.
Wipe tub with a nonabrasive household cleanser, then rinse. Shake
or brush excess dirt and sand from items before washing
Do not overload washer. See Washing Procedures.
Rearrange load to allow proper spinning.
Straighten drain hose.
Close washer lid. The washer will not operate when the lid is
open.
Check another faucet in the house. Wait until water supply and
pressure increase.
Fully open hot and cold faucets.
Water pressure must be at least 10 psi (69 kPa). Avoid running
water elsewhere while washer is fi lling.
Straighten hoses.
Do not overload washer.
Measure hot water temperature at nearby faucet with candy
or meat thermometer. Water temperature should be at least
120°F (50°C). Adjust water heater as necessary.
Avoid using hot water elsewhere before or during washer use.
There may not be enough hot water available for proper clean-
ing. If problem persists, your hot water system may be unable
to support more than 1 use at a time.
Clean and straighten the drain hose.
Check and tighten hose connections. Ensure rubber sealing
washers are installed.
Unclog drain pipes. Contact plumber if necessary.
Connect hot water hose to hot water faucet and cold water
hose to cold water faucet.
Standpipe must be a minimum of 36" (90 cm) high to prevent
siphoning. See INSTALLATION INSTRUCTIONS.
Do not bypass lid lock. Call your authorized servicer.
Do not bypass lid lock. Call your authorized servicer.
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