Table of Contents
Advertisement
MALFUNCTION: Device does not turn on or turns on
but only the logo loads
POSSIBLE CAUSE: battery is low.
SOLUTION: charge the battery.
MALFUNCTION: A book does not open - the message
'book is probably damaged or protected' appears, or
nothing happens at all.
POSSIBLE CAUSE: this book is damaged.
SOLUTION: If the book was downloaded from the online
store try to re-load it again. If the file opens on your PC, but
does not open on the device, resave the book in another
format.
MALFUNCTION: No response when you press any key.
POSSIBLE CAUSE: sometimes (e.g., when downloading
damaged or books with too large a volume) the device may
'hangup'.
SOLUTION: close the frozen application by pressing the
'Return' key for 1–2 sec. If this doesn't help, press 'Reset' on
the rear panel to reload your device.
Troubleshooting
Advertisement
Table of Contents
