GE JBP64 Owner's Manual page 26

Before YouCall For Service...
Troubleshooting tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes
Surface units will not hnproper cookware
maintain a rolling boil being used.
or cookingis not
fast enough
What To Do
• Use pans which are flat and match tile diameter
of the surthce unit selected,
Surface units do A fuse in your home may be • Rel)lace the fl/se or reset the circuit breaken
not work properly blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the SUl'ihce
improperly set. unit you are using.
Surface unitstops • This is nom_al,
The unit is still on and hot.
glowing when turned
to a lower setting
Scratches(mayappear
as cracks)on cooktop
glasssurface
Incorrect demfing
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookwaxe and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not remowd)le. Tiny scratches will become
less visible in time as a result ol cleaning.
• To avoid scratches,
use tile recolmnended cleaning
l)rocedtu'es. Make
S/lI'e bottou/s ot
cookware are clean
heft)re use, and use cookware with smooth bottoms.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop
before next use.
Hot surface on a model • This is normal. The sm'tace may appear discolored
with a fight-colored glass when it is hot. This is temporary and will disappear
cooktop, as the glass cools.
Plastic melted to Hot
cooktop calne
into • See the Glass surface potential for permanent damage
the surface
contact with plastic placed
section in
tile
Cleaning the glass cooktop
section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled • (',:ill a qualified technician for replacement.
ofthe cooktop
on the cooktop.
Frequentcycling
hnproper cookware • Use only flat cookware to minimize cvcliu
off and on of
being
used.
surface units
Controlsignals after You forgot to enter a • Press the BAKEpad and desired temperature or the
entering cooking time bake temperature or SELF CLEAN pad and desired clean time.
or delay start
cleaning time,
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