PROBLEM: Ready light does not stop fl ashing.
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CAUSE: Damaged or defective control PCB board or thermistor.
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SOLUTION: Check control PCB board located in cradle for damage. If the control board is not damaged, then it is the thermistor.
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The thermistor cannot be repaired or replaced. Replace unit according to warranty.
PROBLEM: Thermometer warps or needle does not indicate preheat, ready or cool.
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CAUSE: Thermometer casing leaks and condensation gets inside.
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SOLUTION: Replace thermometer.
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PROBLEM: LCD timer fades.
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CAUSE: Wears out over time.
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SOLUTION: Replace control PCB board.
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PROBLEM: Rotating handle turns white.
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CAUSE: Handle rubbing on the base each time it rotates. The handle material is Phenolic and discoloration occurs naturally over
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time.
SOLUTION: Rub a little vegetable or mineral oil with a paper towel on the discolored area. The normal color will return.
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PROBLEM: One or more of the four black clips on the back of the waffl e baker break.
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CAUSE: Defective material or user damage.
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SOLUTION: The black clip that holds the stainless steel cover in place may be replaced. The clips that hold the clamshell together
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are not replaceable.
PROBLEM: Owner upset about formaldehyde used in insulation.
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CAUSE: Formaldehyde is used in the manufacturing of the insulation in the clamshell unit lids so that the lids will not become
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excessively hot even after extended use. Proposition 65 in California requires that KitchenAid® put a warning on the waffl e baker for
this reason. In testing, no amounts of formaldehyde release were found.
SOLUTION: Let owner know that there is no risk associated with using the unit. If they are not convinced, instruct owner to return
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the waffl e baker to the place where it was purchased for a full refund.
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