Sharp SX862 User Manual page 151

Problem
• If the message "Insert SIM Card" is
displayed when the phone is
switched on, you cannot use your
SIM/USIM card or the SIM/USIM
card is damaged. Contact your
dealer or network service provider.
• Check your call barring, fixed
dialling setting, remaining battery
Calls cannot be made or
and call forwarding settings.
received.
• Check if your phone is currently
performing data communication
using Infrared (IrDA),
wireless technology interface or a
USB data cable.
• Check the remaining balance if you
are using a pre-paid SIM/USIM
card.
• Check where your account has
Cannot access network
been registered and where the
service.
service is available.
• Delete any unnecessary data.
Limited memory
available.
Solution
Bluetooth
Problem
• MMS settings and configuration
may be missing or incorrect or the
network does not support it. Check
Cannot connect to
your service provider's access point
Multimedia Messaging
Service provider. number.
Contact your service provider to
confirm the correct settings.
• Magnetised objects such as health
necklaces placed near the phone
Call is terminated
may terminate the call. Keep your
unexpectedly.
phone away from such objects.
• Confirm that the Source setting
No entries are displayed
(Handset or SIM/USIM) is correct.
in the Phonebook.
• The OBEX data can only be received
Cannot receive OBEX
in standby.
data.
Solution
Troubleshooting 151