Troubleshooting - Cuisinart SS-300 Instruction Booklet

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PROBLEM:
Brewer does not have
power .
Brewer will not brew .
Chlorine or mineral
taste in coffee .
Doesn't brew a full cup .
Coffee is too weak or
watery .
SOLUTION:
Plug brewer into an independent outlet .
Make sure the brewer is securely plugged in .
Plug into a different outlet .
Reset your home's circuit breaker .
Confirm the power has been turned on and the brew and
hot water indicators are flashing .
Turn off and unplug the brewer for 30 seconds or more .
When you plug the brewer back in, be sure to turn the
power back on .
If the Add Water indicator is illuminated, check to make sure
the water reservoir is properly filled . If not add desired
amount of water (6 to 10 ounces) .
Make sure water has fully drained from the water reservoir
into the brewer by lifting the brewing head .
Make sure the water filter compartment cover is securely in
place by turning clockwise to close tightly .
The exit needle may be clogged (see page 14) .
If the Add Water indicator is illuminated even after adding 6
to 10 ounces of water to the water reservoir and water has
fully drained into the brewer, contact Customer Service at
1-800-726-0190 .
Consider using bottled water, filtered water or the Cuisinart
Charcoal Water Filer .
Water may not have fully drained from the water reservoir
into the brewer . Check to see if there is water remaining in
the reservoir . If there is, lift the brewing head to drain water
into the brewer .
Turn off and unplug the brewer for 30 seconds or more .
When you plug the brewer back in, be sure to turn the
power back on .
The exit needle may be clogged (see page 14) .
Clean the K-Cup
®
"Cleaning & Maintenance" page 13) .
De-scale the brewer (refer to page 14) .
If you have repeated the de-scaling procedure two times
and it is still brewing only a partial cup, contact Customer
Service at 1-800-726-0190 .
Consider brewing a smaller cup size or try an Extra Bold
K-Cup . It has 30% more ground coffee in each portion
®
pack .
16
holder brewing chamber (refer to