Customer Assistance; Reporting Errors; Honda Automobile Customer Service - Honda 2011 Odyssey Manual

Customer Assistance

Reporting Errors

Occasionally, you may encounter
database errors.
• If the error pertains to freeways and
main "verified" roads shown in black
on the map, then report it online at
http://mapreporter.navteq.com/dur-
web-external/.
• If the error involves a purple
"unverified" road, then do not report
it. These areas have not been verified
and are provided for reference only
(see Map Overview on page 6).
• For errors in points of interest (POI),
like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected, the database can be out
of date. The business may have not
reported the change(s), or not be in
the database at all. Update Navigation
DVDs are available for purchase,
usually in the fall of each year. See
Obtaining a Navigation Update DVD
on page 127 regarding updates to the
navigation system.
126 Navigation System
• If the error does not involve the
database, such as vehicle position
icon error, screen error messages, or
other GPS related errors, see
Frequently Asked Questions on
page 146, System Limitations on
page 123, or Troubleshooting on
page 153.
2011 Odyssey
Honda Automobile
Customer Service
Honda Navi
America Honda Motor Co., Inc.
Honda Customer Service
MS 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 999-1009
Fax: (310) 783-3273