Customer Assistance; Resolving Problems; Obtaining A Navigation Update; Honda Automobile Customer Service Contact Information - Honda PILOT 2020 Navigation Manual

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Customer Assistance

Resolving Problems

If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 100
Or, please contact your dealer.
• For traffic-related issues:
2 Traffic P. 101
• For reporting issues with the database or
places/landmarks:
• Visit
https://my.garmin.com/mapErrors/
report.faces
• Or call Garmin OEM support directly at
(855) 607-2536.
108
Obtaining a Navigation
Update
Honda is continuously updating the
navigation system and new software is
usually made available on an annual basis.
For information on navigation updates for
your vehicle, please visit:
• U.S.: hondanavi.navigation.com
• Canada: www.honda.ca/owners/honda-
services/navigation
You can also contact your Honda
authorized dealer for further information
regarding the update program available for
your vehicle.
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)

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Troubleshooting

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