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Sony HVR-1500A Limited Warranty
Sony HVR-1500A Limited Warranty

Sony HVR-1500A Limited Warranty

Warranty card (broadcast and business solutions warranty card)
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THIS PRODUCT IS FOR PROFESSIONAL USE
SONY ELECTRONICS INC. ("Sony") warrants this Product against defects in material or workmanship, as follows:
A. Labor:
For a period of ninety (90) days from the date of purchase, Sony will, at no charge, repair this Product if
determined by Sony to be defective. After the warranty period, the Purchaser must pay all labor charges.
B. Parts:
For a period of one (1) year from the date of purchase Sony will, at no charge, supply new or rebuilt replacements
for parts determined by Sony to be defective. After the warranty period, the Purchaser must pay all parts charges.
Warranty coverage is only valid within the United States, excluding territories.
C. Territory
D. Exceptions:
Exceptions or limitations to the preceding labor and parts warranty coverage on selected Products are as follows:
Storage Products
PRODUCT MODEL SERIES
• DSR Recorder/Player
• Labor
• Parts
( Including MD Series)
• DNW Recorder/Player
• Parts
• DVW Recorder/Player
• Parts
• MSW Recorder/Player
• Parts
• HDW/BVW/PVW/UVW
• Parts
Recorder/Player
• PDW Recorder/Player SD
• Labor
• Parts
& HD 422 Versions
• PDW-F1600 HD422
Recorder/Player
• PDW-D1 Drive Unit
(MPEG IMX/DVCAM)
• PDW-F30, F70, F75
• Labor
• Parts
Recorder/Player
• PDW-U1 Drive Unit
• PDW-70MD,75 MD
• Labor
• Parts
Recorder/Player
• PMW-EX30
• Labor
11/8/2011
PROFESSIONAL SOLUTIONS OF AMERICA
LIMITED PRODUCT WARRANTY
LIMITED WARRANTY COVERAGE PERIOD
One (1) year
One (1) year, except a) VTR Drum assembly, which is warranted for ninety (90) days, and b) DSR-85
VTR Drum Assembly, which is warranted for 1500 Drum rotation hours or ninety (90) days, whichever
occurs first.
One (1) year, except hybrid Hard Disk Drive which is warranty for five (5) years.
One (1) year, except DVW Mid-Drum Assembly, which is warranted for 1,500 operating hours or one (1)
year, whichever occurs first. During warranty period, full credit towards replacement provided for the first
1,000 hours, and if operating hours exceeds 1,000 then credit towards replacement prorated as follows:
Credit = Current Assy Price x (1,500 Hours -Actual Head Usage Hours)
One (1) year, except MSW Rotary Upper Drum Assembly, which is warranted for 1,500 operating hours
or one (1) year, whichever occurs first. During warranty period, full credit towards replacement provided
for the first 1,000 hours and if operating hours exceeds 1000 then credit towards replacement prorated as
follows:
Credit = Current Assy Price x (1,500 Hours -Actual Head Usage Hours)
One (1) year, except Rotary Upper Drum Assembly and HDW Mid-Drum Assembly, which is warranted
for 1,500 operating hours or one (1) year, whichever occurs first. During warranty period, full credit
towards replacement provided for the first 500 hours and if operating hours exceeds 500 then, credit
towards replacement prorated as follows:
Credit = Current Assy Price x (1,500 Hours -Actual Head Usage Hours)
One (1) year
One (1) year , except the Optical Drive System which consists of the BRD-P1, BRD-P2, BRD-P200
assemblies, optical laser block, loader and seek motor which are warranted for seven (7) years parts &
labor.
Two (2) years
Two (2) years
Product warranty inclusions:
• Priority Depot service.
• Periodic maintenance performed per manufacture specifications.
• Software support including priority telephone support.
• Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST (English
language) or 8:30 A.M. – 5:00 P.M. EST (Spanish language) except Sony holidays.
Two (2) years
Two (2) years
• Priority Depot service.
• Periodic maintenance performed per manufacture specifications.
• Software support including priority telephone support.
• Toll-free telephone technical support during normal business hours; 8:30 A.M. -8 P.M. EST (English
language) or 8:30 A.M. – 5:00 P.M. EST (Spanish language) except Sony holidays.
One (1) year
1 of 7
500 Hours
500 Hours
1,000 Hours

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Summary of Contents for Sony HVR-1500A

  • Page 1 B. Parts: For a period of one (1) year from the date of purchase Sony will, at no charge, supply new or rebuilt replacements for parts determined by Sony to be defective. After the warranty period, the Purchaser must pay all parts charges.
  • Page 2 PROFESSIONAL SOLUTIONS OF AMERICA THIS PRODUCT IS FOR PROFESSIONAL USE LIMITED PRODUCT WARRANTY • SRW Recorder/Player • Labor One (1) year • Parts One (1) year, except the Drum Assembly which is covered for 3,000 operating hours. Full credit towards replacement is provided for one (1) year or 1,500 hours whichever occurs first.
  • Page 3 At Sony’s discretion, Sony will provide on site service for all defects covered by standard warranty W26/ST, W26/T, W32, or arrange, at Sony’s cost, the exchange of a same or similar refurbished product for the defective W32/S, W32/ST, W32/T unit within the standard warranty period but outside 30 day period following purchase.
  • Page 4 At Sony’s discretion, Sony will provide on site service for all defects covered by standard warranty S42H1TOUCH • GXD-L52H1/L65H1 or arrange, at Sony’s cost, the exchange of a same or similar refurbished product for the defective unit within the standard warranty period but outside 30 day period following purchase. •...
  • Page 5 One (1) year • UPD-77MD Product warranty inclusion: One (1) year advanced product exchange. * FOR IMPORTANT ADDITIONAL TERMS, CONDITIONS, AND LIMITATIONS APPLICABLE TO THIS PROGRAM, PLEASE VISIT WWW.SONY.COM/PROFESSIONALSERVICES/WARRANTY/AE • UPD-F500, UPD-F550 • Labor One (1) year • Parts One (1) year with exception of thermal head which is warranted for three (3) years or 50,000 prints, Digital Film Imager •...
  • Page 6 PROFESSIONAL SOLUTIONS OF AMERICA THIS PRODUCT IS FOR PROFESSIONAL USE LIMITED PRODUCT WARRANTY Security Products PRODUCT MODEL SERIES LIMITED WARRANTY COVERAGE PERIOD • SNC series Network • Labor Three (3) years* (except SNC-Z20 & SNC-RZ30 which is warranted for one (1) year.) •...
  • Page 7: Customer Data

    During the labor warranty period, to repair the Product, Purchaser will either return the defective Product, freight prepaid, or deliver it to a Sony Service Center or to a service facility authorized by Sony. The Product to be repaired is to be returned in either its original carton or a similar package affording an equal degree of protection.

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