Samsung LN40B500P3FXZA User Manual page 36

Problem
Others
Purple/green rolling horizontal
bars and buzzing noise from the
TV speakers with Component
cable connection.
Picture is not shown in full screen.
Remote control does not work.
Can not control TV power or
volume with Cable/Sat box
remote control.
'Not Supported Mode' message.
Caption on TV menu is greyed
out.
Plastic smell from TV.
TV Signal Strength is
unavailable in the Self Diagnostic
Test menu.
TV is tilted to right or left side.
Can not assemble stand base.
Channel menu is grey out
(unavailable).
Your settings are lost after 30
minutes or every time TV is
turned off.
Intermittent loss of audio or
video.
You may see small particles if you
look closely at the edge of the
bezel surrounding the TV screen.
N
This TFT LCD panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there
may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
Solution
Remove the left and right audio connections from the set-top-box. If the buzzing stops,
this indicates that the set-top-box has a grounding issue. Replace the Component
video cables with an HDMI connection.
Black bars on each side will be shown on HD channels when displaying upscaled SD
(4:3) contents.
Black bars on Top & Bottom will be shown on movies that have aspect ratios different
from your TV.
Adjust picture size option on your external device or TV to full screen.
Replace the remote control batteries with correct polarity (+/–).
Clean the transmission window located on the top of the remote.
Try pointing the remote directly at the TV from 5~6 feet away.
Program the Cable/Sat remote control to operate the TV. Refer to Cable/Sat user
manual for SAMSUNG TV code.
Check the supported resolution of the TV and adjust the external device's output
resolution accordingly. Refer to resolution settings in this manual.
Caption can not be selected in the TV menu when connected via HDMI or Component.
Caption must be activated on the external device.
This smell is normal and will dissipate over time.
This function is only available with digital channels with an Antenna (RF/Coax)
connection (Air or Cable).
Remove the stand base from TV and reassemble.
Make sure TV is placed on flat surface. If can not remove screws from TV, please use
magnetized screw driver.
Channel menu is only available when TV source is selected (Antenna or Cable).
If TV is in the Store Demo mode, it will reset audio and picture settings every 30
minutes. Please change from
Play procedure. Press the SOURCE
Plug & Play ENTERE.
Check cable connections and reconnect.
Can be caused by using overly rigid or thick cables. Make sure the cables are flexible
enough for long term use. If wall mounting, we recommend using cables with 90
degree connectors.
This is part of the product's design and is not a defect.
English - 34
Store Demo mode to Home Use
button to select TV mode, go to
mode in the Plug &
MENU Setup