Bose SoundLink Mini Bluetooth Speaker Owner's Manual page 24

Maintenance and Care
Problem
The speaker indicates a
connection, but is not playing
music
No audio from a Bluetooth
device
24 - English
What to do
• Make sure your device is connected to the speaker.
• Make sure the transport controls of the audio device are set to playback audio.
• Make sure the speaker is not muted and the speaker volume is up.
• Make sure your Bluetooth device is playing audio, and the device volume is up.
• Turn off or disable Bluetooth functionality on all other paired devices nearby (including Bose
devices) and reconnect the device you want to hear.
• Turn the speaker off and back on.
• Make sure your device is connected to the speaker.
• Make sure the speaker is not muted and the speaker volume is up.
• Make sure your Bluetooth device is playing audio, and the device volume is up.
• Your Bluetooth device may be out of range—try moving it closer to the speaker.
• Move your Bluetooth device and/or the speaker is set away from other devices that generate
electromagnetic interference. Examples are cordless phones, microwave ovens, wireless network routers, or
other Bluetooth devices.
• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth functionality.
• Refer to the owner's guide, help system, or technical support for your Bluetooth device to learn how it pairs
with other Bluetooth devices.
• Turn the speaker off and back on.
preferred
®