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13
Symptoms
Causes
Cannot access the com-
The component connected to the
ponent connected to the
network is not properly set.
network.
There are no playable audio files on
the component connected to the
network.
Audio playback is undesir-
The audio file currently being played
ably stopped or disturbed.
back was not recorded in a format
playable on this receiver.
The LAN cable is currently discon-
nected.
There is heavy traffic on the network
with the Internet being accessed on
the same network.
When in the DMR mode, depending
on the external controller being used,
playback may be interrupted when a
volume operation is performed from
the controller.
There is a connection routed through
a wireless LAN on the same network.
Cannot access Windows
In case of Windows Media Player
Media Player 11 or
11: You are currently logged onto
Windows Media Player 12.
the domain through your PC with
Windows XP or Windows Vista
installed.
In case of Windows Media Player
12: You are currently logged onto
the domain through your PC with
Windows 7 or Windows 8 installed.
Cannot listen to Internet
The firewall settings for components
radio stations.
on the network are currently in
operation.
You are currently disconnected from
the Internet.
The broadcasts from an Internet
radio station are stopped or inter-
rupted.
The Network functions
The remote control is not currently
cannot be operated with
set to the Network function mode.
the buttons on the remote
control.
Remedies
If the client is automatically authorized, you need to enter
the corresponding information again. Check whether the
connection status is set to "Do not authorize".
Check the audio files stored on the component connected
to the network.
Check whether the audio file was recorded in a format sup-
ported by this receiver.
Check whether the folder has been damaged or corrupted.
Note that there are cases where even the audio files listed
as playable on this receiver cannot be played back or
displayed
(page
71).
Connect the LAN cable properly
(page
41).
Use 100BASE-TX to access the components on the net-
work.
In this case, adjust the volume from the receiver or remote
control.
There may be a shortage of bandwidth on the 2.4 GHz band
used by the wireless LAN. Make wired LAN connections not
routed through a wireless LAN.
Install away from any devices emitting electromagnetic
waves on the 2.4 GHz band (microwave ovens, game con-
soles, etc.). If this does not solve the problem, stop using
other devices that emit electromagnetic waves.
Instead of logging onto the domain, log onto the local
machine
(page
68).
Check the firewall settings for components on the network.
Check the connection settings for components on the
network, and consult with your network service provider if
necessary
(page
104).
There are cases where you cannot listen to some Internet
radio stations even when they are listed in the list of Inter-
net radio stations on this receiver
(page
68).
Press NET to set the remote control to the Network func-
tion mode
(page
68).
Symptoms
Causes
When the DMR mode or
Play ZONE Setup is set to ZONE 2
AirPlay is used from a com-
or ZONE 3.
puter, smartphone, etc., the
sound is played in ZONE 2
or ZONE 3.
AirPlay or the DMR mode
When a USB-DAC input is selected
cannot be used for ZONE 2
for ZONE 2 (ZONE 3), AirPlay and the
or ZONE 3.
DMR mode cannot be used in ZONE
3 (ZONE 2).
Network connections
—
cannot be made via the
wireless LAN converter
(AS-WL300).
USB-DAC
SC-79 only
Symptoms
Causes
When the USB-DAC IN
Has the proper device driver been
terminal is connected to
installed on the PC?
a PC via USB cable, audio
files on the PC cannot be
played.
No sound is produced when
Are volume settings correct for the
attempting to play files on
OS and application program?
a PC.
Is the OS audio output set to MUTE?
Are multiple applications running
simultaneously?
Are volume settings correct for the
OS and application program?
High sound quality files
The exclusive driver is not installed
(over 48 kHz/24 bits) cannot
on the computer.
be played.
Web Control
Symptoms
Causes
Web Control screen is not
This receiver's IP address has not
displayed on browser.
been entered into the browser cor-
rectly.
Receiver settings cannot be
JavaScript is disabled on the internet
made from a browser.
browser.
The browser is not compatible with
JavaScript.
118
FAQ
Remedies
Change Play ZONE Setup to MAIN
(page
108).
Switch the sub-zone in which the USB-DAC input is
selected to a different input.
For details, see
Wireless LAN
on
page
119.
Remedies
When using a USB cable to connect the unit's USB-DAC IN
terminal to a PC in order to play audio files on the PC, the
proper device driver must be downloaded from the supplied
CD-ROM (AVNavigator) and installed on your PC.
Raise the volume settings as required.
Cancel the MUTE setting.
Try closing applications that are not in use.
For audio device select "Pioneer USB Audio Device".
Install the driver software on the computer from the
included CD-ROM (AVNavigator).
Remedies
Check the receiver's IP address and enter it correctly in the
browser
(page
105).
Enable JavaScript.
Use an internet browser that is compatible with JavaScript.
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