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Problem
Playback
The color of the
playback image is
different from what
appears on the
monitor screen
when shooting.
Photos are not
displayed.
Photos cannot be
edited (with
resizing, trimming,
rotation).
File Deletion
A file cannot be
deleted.
Other
The wrong date
and time are
displayed, or the
wrong date and
time are being
stored along with
the photo.
The messages on
the display are in
the wrong
language.
Files cannot be
transferred over a
USB connection.
Language selection
screen appears
when the camera is
powered on.
B
Possible Cause and Recommended Action
Sunlight or light from another source may be shining directly
into the lens when you are shooting. Position the camera so
sunlight does not shine directly into the lens.
This camera cannot display non-DCF photos recorded onto a
memory card using another digital camera.
Note that you cannot edit the following types of photos.
• Videos
• Photos recorded with another camera
1)The file may be protected. Unprotect the file (page 70).
2)"
Disable" setting may be "On". Change the setting to "Off"
(page 93).
The date and time setting is off. Set the correct date and time
(page 90).
The wrong display language is selected. Change the display
language setting (page 91).
1)The USB cable may not be connected securely. Check all
connections.
2)The wrong USB communication protocol is selected. Select
the correct USB communication protocol in accordance with
the type of device you are connecting (pages 80).
3)If the camera is not powered on, power it on.
4)Your computer may not be able to recognize the camera if
you connect via a USB hub. Always connect directly to the
computer's USB port.
1)You did not configure initial settings after purchasing the
camera or the camera may have been left with a dead
battery. Check the camera setup (pages 21, 91).
2)There may be a problem with the camera's memory data. If
this is the case, perform the reset operation to initialize the
camera's setup (page 95). After that, configure each setting. If
the language selection screen does not re-appear when you
turn the camera on, it means that the camera's memory
management data has been restored.
108
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