HP Mini 100e - Education Edition User Manual page 8

Updating the BIOS ............................................................................................................................. 55
Appendix A Troubleshooting and support .................................................................................................... 57
Troubleshooting .................................................................................................................................. 57
Contacting customer support ............................................................................................................. 59
Labels ................................................................................................................................................. 59
Appendix B Routine care ................................................................................................................................ 61
Cleaning guidelines ............................................................................................................................ 61
Appendix C Specifications .............................................................................................................................. 63
Input power ......................................................................................................................................... 63
Operating environment ....................................................................................................................... 63
Appendix D Electrostatic discharge .............................................................................................................. 64
Index ................................................................................................................................................................... 65
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Displaying system information ........................................................................................... 55
Restoring factory default settings in Setup Utility .............................................................. 55
Exiting Setup Utility ............................................................................................................ 55
Determining the BIOS version ........................................................................................... 56
Downloading a BIOS update ............................................................................................. 56
The computer is unable to start up .................................................................................... 57
The computer screen is blank ............................................................................................ 57
Software is functioning abnormally .................................................................................... 57
The computer is on but not responding ............................................................................. 58
The computer is unusually warm ....................................................................................... 58
An external device is not working ...................................................................................... 58
The wireless network connection is not working ................................................................ 58
Cleaning products .............................................................................................................. 61
Cleaning procedures .......................................................................................................... 61
Cleaning the display .......................................................................................... 61
Cleaning the sides and cover ............................................................................ 61
Cleaning the TouchPad and keyboard .............................................................. 62
Cleaning a tablet PC pen and pen holder ......................................................... 62