Troubleshooting; Video And Audio - Insignia NS-42E760A12 User Manual

Troubleshooting

Warning
Do not try to repair your TV yourself. Contact
authorized service personnel.

Video and audio

Problem Solution
Picture does not fill the
• Change the aspect ratio. An increasing amount
screen. There are black bars
around the picture.
No picture (screen is not lit)
• Press
and no sound.
• Make sure that Audio Only option is set to Off.
• Make sure that the video cables are connected
• Adjust the contrast and brightness. See
• Make sure that the power cord is plugged in.
• Make sure that the correct video input source is
• Try another channel. The station may be
• Make sure that the incoming signal is
• Make sure the antenna or cable TV is connected
• Check the closed caption settings. Some TEXT
Dark, poor, or no picture
• Try another channel. The station may be
(screen is lit), but sound is
good.
• Make sure that the antenna or cable TV is
• Adjust the brightness. See "Adjusting the TV
• Make sure that the correct picture mode is
• If you are using an antenna, the digital channel
• If you are using an antenna and the signal
• Make sure that the video cables are connected
• The video cable(s) you are using may be bad. Try
• Try another channel. The station may be
Picture quality is good on
• The problem may be caused by a poor or weak
some channels and poor on
others. Sound is good.
• If you connect to cable or satellite TV without a
50
of digital TV and movies are presented in wide
screen (16:9). See "Adjusting the TV picture" on
page 27.
on the TV or the remote control.
See "Playing TV audio only" on page 30.
securely to your TV.
"Adjusting the TV picture" on page 27.
selected. See "Selecting the video input source"
on page 24.
experiencing problems.
compatible.
correctly and securely. See "Connecting a cable
or satellite box" on page 12 or "Connecting an
antenna or cable TV (no box)" on page 15.
modes can block the screen.
experiencing problems.
connected correctly and securely. See
"Connecting a cable or satellite box" on page 12
or "Connecting an antenna or cable TV (no box)"
on page 15.
picture" on page 27.
selected. See "Adjusting the TV picture" on
page 27.
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" on page 33.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
securely to your TV.
a new set.
experiencing problems.
signal from the broadcaster or cable TV provider.
set-top box and experience poor picture quality,
you may need to install a set-top box to improve
signal reception and picture quality. Contact
your cable or satellite TV provider about
upgrading to a set-top box.
www.insigniaproducts.com
NS-42E760A12 Insignia 42" LED-LCD HDTV, 1080p
Problem Solution
No color, dark picture, or
• Try another channel. The station may be
color is not correct.
• Adjust the color settings. See "Adjusting the TV
• Make sure that the video cables are connected
• Make sure that the antenna or cable TV is
• If you are using an antenna, the digital channel
• If you are using an antenna and the signal
Only snow (noise) appears
• Try another channel. The station may be
on the screen.
• Make sure that the antenna or cable TV is
• If you are using an antenna, the digital channel
• If you are using an antenna and the signal
Dotted lines or stripes
• Make sure that the antenna or cable TV is
appear on the screen.
• If you are using an antenna, the digital channel
• If you are using an antenna and the signal
• Make sure that the video cables are connected
• The video cable(s) you are using may be bad. Try
• Other devices (for example, surround sound
Double images.
• Use a highly directional outdoor antenna, cable
The picture has a few bright
• A few bright or dark spots on an LCD screen is
or dark spots.
experiencing problems.
picture" on page 27.
correctly and securely to your TV.
connected correctly and securely. See
"Connecting a cable or satellite box" on page 12
or "Connecting an antenna or cable TV (no box)"
on page 15.
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" on page 33.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
experiencing problems.
connected correctly and securely. See
"Connecting a cable or satellite box" on page 12
or "Connecting an antenna or cable TV (no box)"
on page 15.
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" on page 33.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
connected correctly and securely. See
"Connecting a cable or satellite box" on page 12
or "Connecting an antenna or cable TV (no box)"
on page 15.
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" on page 33.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
securely to the back of your TV.
a new set.
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. After you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
TV, or satellite TV.
normal. It does not affect the operation of this
TV.