Table of Contents
Advertisement
Problem
Text message cannot
be sent.
EMS pictures and
sounds not displayed
at destination phone.
No Internet access
possible.
PIN error/
PIN2 error.
Phone code error.
Service provider-
code error.
Too few/too many
menu entries.
No fax possible.
Charge meter does
not work.
Damage
Severe shock.
Phone became wet.
Reset all settings to factory default (see also p. 46):
Questions & Answers
Possible causes
Service provider does not support
this service.
Phone number for service center not
set or incorrect.
SIM card contract does not support
this service.
Service center overstrained.
Recipient does not have a
compatible phone.
Destination phone does not support
the EMS standard.
Incorrect WAP profile set, or wrong
or incomplete settings.
Three wrong entries.
Three wrong entries.
No authorization for this service.
Functions may have been added or
deleted by the service provider via
the SIM card.
Wrong settings in the PC.
No authorization for this service.
Charge pulse is not transmitted.
Remove battery and SIM and re-insert them. Do not dismantle the phone!
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat.
Dry connector contacts thoroughly. Stand cell phone upright in an air current. Do
not dismantle the phone!
Possible solution
Contact your service provider.
Set service center (p. 41).
Contact your service provider.
Repeat message.
Check.
Check settings or ask contact service
provider.
Enter the PUK (MASTER PIN) supplied
with the SIM card according to the
instructions. If the PUK (MASTER PIN) has
been lost, please contact your service
provider.
Contact Siemens Service (p. 64).
Contact your service provider.
Check with your service provider.
Check settings (p. 47).
Contact your service provider.
Contact your service provider.
A
*
# 9 9 9 9 #
63
Advertisement
Table of Contents
