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62
Problem
No network
connection.
Phone loses
network.
Calls not possible.
Certain uses of
phone not possible.
No entries in
Addressbook
possible.
Voice mail not
functioning
SMS (text
T
message)
flashing.
Function cannot be
set.
Capacity problems
with, for example,
Games & More, ring
tones, pictures,
SMS archive.
No WAP access,
downloading not
possible.
Questions & Answers
Possible causes
Weak signal.
Outside GSM range.
Invalid SIM card.
New network not authorized. Try manual selection or select a different network
Network barred.
Network overloaded.
Signal too weak.
Second line set.
New SIM card inserted.
Charge limit reached.
Credit used up.
Call restrictions are in place Barrings can be set by service provider. Check
Phonebook is full.
Call divert to mailbox not set. Set call divert to mailbox (p. 45).
SMS memory is full.
Not supported by service
provider or registration
required.
Handset memory full.
Profile not activated, profile
settings wrong/incomplete.
Possible solution
Move higher, to a window or an open space.
Check service provider's coverage area.
Complain to the service provider.
(p. 49).
Check network barrings (p. 48).
Try again later.
Reconnection to another service provider is automatic
(p. 49). Switching phone off and on again can speed
this up.
'
Set first line
(p. 48).
Check for new barrings.
Reset limit with PIN 2 (p. 35).
Load credit.
barrings (p. 48).
Delete entries in Phonebook or transfer to
Addressbook (p. 31).
To free up capacity, delete (p. 38) or file messages
(SMS).
Contact your service provider.
Delete files in the relevant areas.
Activate (p. 41), set (p. 42) WAP profile or set HTTP
profile. If necessary ask your service provider.
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