Limited Warranty - Viking BLK-3-EWP Technical Practice

W a r r a n t y
W a r r a n t y
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666
Our Technical Support Department is available for assistance weekdays between 8 a.m. and 5 p.m. central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all
pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched
between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or freight collect
shipments cannot be accepted. Ship cartons prepaid to: Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a P.O. Box.
4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking's Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input and troubleshooting, a Return Authorization (R.A.) number will be issued.
This number is valid for fourteen (14) calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your distributor will then replace the product over the counter at no charge. The
distributor will then return the product to Viking using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't followed the steps listed in 1, 2 and 3, be aware that you will have to pay a
restocking charge.
I n s t a l l a t i o
I n s t a l l a t i o
* Gel-Filled Butt
120V AC
Connectors (included)
Note: Polarity Sensitive!
12V DC
adapter
(included)
(+) Red with
Black stripe
(+) Black
(-) Black with (-) Black with
White stripe White stripe
IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone
!
line. It is recommended that a surge protector be installed to protect against such surges.
A. Installing the Strobe Light Using the Included Weatherproof Box
* Note: The gel-filled (water tight) butt connectors are designed
for insulation displacement. Do not strip wires prior to terminating.
** Important: First fully tighten the
nipple into the faceplate. Next add
the (2) nylon spacers, then fasten
the strobe mounting ring.
*** Note: For outdoor applications,
orient the blue strobe light with the
screws at the top and bottom. Use a
bead of silicone to fill any gaps or
spaces to prevent water from enter-
ing the strobe light.
n
n
LDB-3 Control Module
Red
11
Black
10
Orange
9
Purple
8
Yellow
7
Blue
6
Blue
5
Gray
4
Brown
3
Green w/ Yellow Stripe
2
Red w/ Yellow Stripe
1
* Note: The gel-
filled (water tight)
butt connectors are
designed for insula-
tion displacement.
Do not strip wires
prior to terminating.
(2) 10-32 x 3/8" self
*** Blue Strobe Foam
Light Gasket

LIMITED WARRANTY

Switched 12VDC Output
(Strobe Light Power)
Normally Closed
Relay Contacts
Common
Normally Open
Disable/Info Switch Input
To Terminal Device/Phone
To C.O. Line or Analog
PABX/KSU Station
Preparing the Power Supply
Step 1. Cut off the barrel connector.
Step 2. Seperate wires
Step 3. Connect 12V adapter wires to power
supply wires on LDB-3 Control Module
using supplied Butt Connectors and
then plug in power supply
** Nipple
tapping screws 1/2" x close
(2) 7/8" Nylon
spacers
Strobe 1/2" Close Nipple
Mounting Ring
2.75
4.60
4.0
4.4
Side View of the
Strobe Light (included)
Back view of weatherproof
single gang box (included)
Step 1. Step 2.
IMPORTANT: Do NOT plug in the
adapter until after Step 3 is completed.
*
Gel-Filled Butt
(2) 6-32 x 3/4" screws
Connectors (included)
Red
Black
LDB-3
Control Module
Foam
Faceplate Gasket
0.6
1.05
1.50
2.50
2.84 2.0
Step 3.
Connect power supply
wires to LDB-3 module
power supply wires
(+) Black
(-) Black with
White Stripe
(2) Knockout
Plugs
Red
Black
Weatherproof
Box