I Cannot Run Or Submit A Diagnostic Report; View The Version Number Of The Blackberry Device Software On Your Device - Blackberry Curve 8310 User Manual

1. In the device options, click Mobile Network.
2. Press the Menu key.
3. Click Diagnostics Test.
4. Press the Menu key.
5. Click Options.
6. Type in the contact information.
7. Press the Menu key.
8. Click Save.

I cannot run or submit a diagnostic report

Try performing the following actions:
• Try running the diagnostic report again. In the diagnostic report, press the Menu key. Click Repeat All Steps.
• If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewise, if you cannot submit
a diagnostic report to a PIN, try submitting the report to an email address.

View the version number of the BlackBerry Device Software on your device

In the device options, click About.
To return to the device options, press the Escape key three times.
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