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Troubleshooting
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Related Manuals for AMD ATI Radeon HD 3800 Series
Summary of Contents for AMD ATI Radeon HD 3800 Series
- Page 1 ATI Radeon HD 3800 Series User Guide P/N 037-41424-00...
- Page 2 AMD’s product could create a situation where personal injury, death, or severe property or environmental damage may occur. AMD reserves the right to discontinue or make changes to its products at any time without notice.
- Page 3 When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them may be fatal. © 2007 Advanced Micro Devices, Inc. ATI Radeon HD 3800 series P/N 037-41424-00...
- Page 4 NEC, which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as is practical. ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. P/N 037-41424-00...
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Page 5: Table Of Contents
............. ATI Radeon HD 3800 series Connections . - Page 6 ............. . ATI Radeon HD 3800 series ©...
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Page 7: Installation
Chapter 1 Installation For support, you will need to record the serial number and the part number for the card before installation. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. -
Page 8: Uninstall The Old Driver (Windows® Xp)
Expand Display Adapter and then right-click the driver for the graphics card you are replacing. In the shortcut menu that appears, click Install. The driver for the old graphics card is uninstalled. Turn off the system. ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. P/N 037-41424-00... -
Page 9: Install The Graphics Card
Align the graphics card with the slot and firmly press it in until the card is fully seated. If applicable, connect the internal power cable to the power connection on the graphics card. © 2007 Advanced Micro Devices, Inc. ATI Radeon HD 3800 series P/N 037-41424-00... - Page 10 Fasten the graphics card securely to the back panel. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover. ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. P/N 037-41424-00...
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Page 11: Install The Ati Catalyst™ Software Suite
This section describes how to configure the display and lists the available display connections. Configure the Display (Optional) If you are not experiencing any troubles with the display, no adjustments are necessary. © 2007 Advanced Micro Devices, Inc. ATI Radeon HD 3800 series P/N 037-41424-00... -
Page 12: Ati Radeon Hd 3800 Series Connections
The following figure illustrates the typical connections on the ATI Radeon HD 3800 series graphics card. Available connections may vary between models. Figure 1–2 ATI Radeon HD 3800 series Connections ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. -
Page 13: Display Adapters (Optional Accessories)
SurroundView (included on the installation CD, custom software install), or an additional graphics card. The graphics card provides hardware support for DVI-I and VGA monitors, and HDMI HDTVs (using a DVI-to-HDMI adapter). It also provides TV output. © 2007 Advanced Micro Devices, Inc. ATI Radeon HD 3800 series P/N 037-41424-00... - Page 14 DVI connection and DVI-to-HDTV adapter and RCA cables • 7-pin HDTV output cable and RCA cables • HDMI HDTV DVI connection and DVI-to-HDMI adapter and HDMI cable • ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. P/N 037-41424-00...
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Page 15: Crossfire
For an up-to-date listing of CrossFire certified motherboards and power supplies, and CrossFire configurations, see ati.amd.com/products/certification Note: A second CrossFire interconnect cable is required to support 3D resolutions above 2560 × 1600 at 60 Hz for LCD monitors and 2048 × 1536 at 66 Hz for CRT monitors. - Page 16 Remove protection tags from the ends of the CrossFire interconnects and connect the cards. Caution: Always handle the CrossFire bridge interconnects by the connector only. Do not push or pull on the flexible cable. ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. P/N 037-41424-00...
- Page 17 Figure 2–1 CrossFire Bridge Interconnect Protection Tag Figure 2–2 CrossFire Installation Power supply CrossFire graphics cards Interconnect Connect the power supply to the cards. Fasten the graphics cards securely to the back panel. © 2007 Advanced Micro Devices, Inc. ATI Radeon HD 3800 series P/N 037-41424-00...
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Page 18: Enabling Crossfire
PCIe slot support. The default setting may be single slot support. Refer to the motherboard’s manual for information to enable dual PCIe-™ slot support. For more information see the CrossFire Web page at: ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. P/N 037-41424-00... -
Page 19: Use Graphics Cards With Different Amounts Of Memory
Screen rotation function does not work or is unavailable. Screen rotation is not an available feature on CrossFire systems. Video Displays Flicker During System Startup This is normal during CrossFire start-up. © 2007 Advanced Micro Devices, Inc. ATI Radeon HD 3800 series P/N 037-41424-00... -
Page 20: Crossfire Starts In Software Mode
CrossFire in ATI Catalyst Control Center first. Once the cards have been swapped, enable CrossFire. This ensures the new configuration is detected by the computer. ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. P/N 037-41424-00... -
Page 21: Reference
A 450 watt or better power supply with 75 Watt 6-pin PCIe power connector. • For a list of certified power supplies, see ati.amd.com/certifiedpsu. CrossFireX™ Requirements To implement a CrossFireX™ configuration using the ATI Radeon HD 3800 series requires: A CrossFireX certified motherboard. •... -
Page 22: Starting The Ati Catalyst Control Center Software
For information on the individual features of the software, access the comprehensive in-program help system (see Accessing Help or visit the AMD Customer Care Web site at http://ati.amd.com/). Starting the ATI Catalyst Control Center Software The following table shows the ways you can start the ATI Catalyst Control Center software: Table 3–1 ATI Catalyst Control Center Access Routes... -
Page 23: Searching The Help
From the ATI Catalyst Control Center Dashboard, choose Help ▷ Search Help to search the help contents for a specific term. ➭ To access AMD's Web site, from the ATI Catalyst Control Center Dashboard, choose Help ▷ Go to ATI.com. Searching the Help In Advanced view, click Help in the Dashboard. -
Page 24: Hdtv/Hdtv Adapter Troubleshooting
Reference HDTV/HDTV Adapter Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care for ATI products at ati.amd.com. Table 3–2 HDTV/HDTV Adapter Troubleshooting Tips Problem Possible Solution The colors on the Ensure that the connections between the component video TV display are adapter and the HDTV are correct. -
Page 25: International Compliance Information
AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your ATI product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the ATI product, whether your product contains a defect, and whether your product is under warranty. -
Page 26: Industry Canada Compliance Statement
55024:1998 +A1:2001 and +A2:2003—Information Technology Equipment— Immunity Characteristics—Limits and Methods of Measurements Electrical Safety Europe: The Low Voltage Directive—2006/95/EC EN 60950-1, 1st edition—Safety of Information Technology Equipment ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. P/N 037-41424-00... -
Page 27: Waste Electrical And Electronic Equipment (Weee) Directive Compliance
Waste Electrical and Electronic Equipment (WEEE) Directive Compliance This product was manufactured by Advanced Micro Devices, Inc. VCCI Class B ITE Compliance Information MIC Certification Information "Class B" Equipment (Household purpose info/telecommunications equipment) © 2007 Advanced Micro Devices, Inc. ATI Radeon HD 3800 series P/N 037-41424-00... -
Page 28: Bsmi Certification Information
Reference As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area. BSMI Certification Information ATI Radeon HD 3800 series © 2007 Advanced Micro Devices, Inc. P/N 037-41424-00...
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