Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for AMD Radeon HD 6990
Summary of Contents for AMD Radeon HD 6990
- Page 1 AMD Radeon™ HD 6990 User Guide Part Number: 137-41882-11...
- Page 2 Trademarks AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD LIVE!, AMD Opteron, AMD Phenom, AMD Sempron, AMD Turion, AMD64, All-in-Wonder, Avivo, Catalyst, CrossFireX, FirePro, FireStream, HyperMemory, OverDrive, PowerPlay, PowerXpress, Radeon, Remote Wonder, Stream, SurroundView, Theater, TV Wonder, The Ultimate Visual Experience, and combinations thereof are trademarks of Advanced Micro Devices, Inc.
- Page 3 Do not remove the grounding pin of a three-pin plug. Attach product securely. All product-securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis, as appropriate. © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6990...
- Page 4 AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc.
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Page 5: Table Of Contents
..................... . Chapter 6 AMD CrossFireX Technology ....... . . 17 6.1 AMD CrossFireX Overview... - Page 6 ................7.1.2 Troubleshooting AMD CrossFireX .
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Page 7: Chapter 1 Getting Started
Chapter 1 Getting Started Before you begin installing your new AMD Radeon HD 6990 graphics card, please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter. System Requirements Hardware Minimum requirements for installing a single AMD Radeon HD 6990 graphics card: Motherboard with one PCIe®... -
Page 8: Recording The Serial And Part Numbers
Note: If the previously installed graphics card has any additional software installed, this software may also need to be removed before restarting the computer. For example, DVD Player or Multimedia applications. AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc. -
Page 9: Uninstalling The Old Driver (Windows Vista/Windows 7)
4. Expand Display Adapter and then right-click the driver for the graphics card you are replacing. 5. In the shortcut menu that appears, click Uninstall. The driver for the old graphics card is uninstalled. 6. Turn off the system. © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6990... -
Page 10: Getting Started
4 Getting Started AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc. -
Page 11: Chapter 2 Hardware Installation
Chapter 2 Hardware Installation This chapter details how to install the AMD Radeon HD 6990 graphics card in your system. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. -
Page 12: Installing The Graphics Card
The following procedure describes how to switch between BIOS settings using the dual-BIOS switch on your graphics card. 1. Locate the yellow caution sticker adjacent to the AMD CrossFireX™ connectors on your graphics card. This sticker covers the dual-BIOS switch and must be removed to configure the switch. - Page 13 (for example, a cooling fan), and then replace the computer cover. 10. Reconnect any cables you have disconnected during installation, and then plug in the computer's power cord. 11. Turn on the monitor, and then the computer. © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6990...
- Page 14 8 Hardware Installation If you have properly installed the graphics card, the computer should start normally. Proceed to install the software and drivers for your AMD Radeon HD 6990 graphics card. AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc.
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Page 15: Chapter 3 Software Installation
When you install a new graphics card, you must also install the driver and configuration software the card requires to function properly. You also need to install (or reinstall) your AMD Radeon drivers when you have reinstalled or upgraded your operating system or when you download updated drivers from AMD's Web site: support.amd.com/us/gpudownload/Pages/index.aspx. - Page 16 Tip: If the installer fails to install the driver, or you have a software conflict, you can download the latest software from support.amd.com/us/gpudownload/Pages/ index.aspx and then install it. AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc.
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Page 17: Chapter 4 Display Configuration
This section describes how to configure the display and lists the available display connections. AMD Radeon HD 6990 Connections The following figure shows the display connections available on your AMD Radeon HD 6990 graphics card. Note: The baseplate may not appear exactly as depicted. -
Page 18: Display Adapters (Optional Accessories)
The following table lists the DisplayPort-compliant adapters/dongles included with your graphics card. They can be used to connect displays not directly supported by the connection types available on the graphics card. Table 4–1 Display Adapters Included with the AMD Radeon HD 6990 Graphics Card Adapter/Dongle Type... -
Page 19: Multi-Display Support
Chapter 5 Using the Control Center Software. Multi-Display Support Your AMD Radeon HD 6990 graphics card provides display functionality for up to five displays using any combination of the following: Up to two passive connections (or one passive connection and one native dual- •... -
Page 20: Using Adapters
1. Turn off your computer and display. 2. Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews (if there are any). 3. Connect your display's cable to the adapter and tighten the thumbscrews (if there are any). -
Page 21: Chapter 5 Using The Control Center Software
CPU for improved power savings or system performance. You can also use the performance tools in the application to monitor and manage clock speed and memory use for your graphics card to ensure that your AMD product is configured and running as efficiently as possible. -
Page 22: Viewing The Control Center Help
Viewing the Control Center Help The help system that is available with the Control Center software application provides detailed usage information and tips for configuring your AMD product. The help system also provides conceptual information on the technologies that are available for your product. -
Page 23: Chapter 6 Amd Crossfirex Technology
Chapter 6 AMD CrossFireX™ Technology Note: These features are only available for AMD Radeon HD 6990 graphics cards with AMD CrossFireX™ connections. AMD CrossFireX™ Overview AMD CrossFireX is a multi-GPU (graphics processing unit) performance gaming platform. It enables multiple graphics processors installed in a single computer to work together to improve system performance, creating a high-performance gaming platform. - Page 24 Tip: For optimal performance in a dual-GPU AMD CrossFireX configuration, make sure that each AMD Radeon HD 6990 graphics card is separated by at least one empty expansion slot.
- Page 25 Figure 6–1 Connecting the Power Cables Power supply Existing card New card 8. Remove protection tags from the ends of the AMD CrossFire interconnect and connect the cards. Caution: Always handle the AMD CrossFire bridge interconnect by the connector only.
- Page 26 20 AMD CrossFireX™ Technology Figure 6–2 AMD CrossFire™ Bridge Interconnect Protection Tag Figure 6–3 AMD CrossFire™ Installation AMD CrossFire graphics cards Interconnect AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc.
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Page 27: Enabling Amd Crossfirex
➭ Standard View—Performance or Gaming ▷ Performance. ➭ Advanced View—Performance or Gaming. If you are using an AMD FirePro™ graphics card, navigate to one of the following pages instead: Standard View—AMD FirePro ▷ Graphics Performance ▷ AMD • CrossFireX Configuration Advanced View—AMD FirePro ▷... - Page 28 22 AMD CrossFireX™ Technology When AMD CrossFireX is enabled, the GPU Accelerated Physics feature might be automatically disabled for all cards and displays in the configuration except those used by AMD CrossFireX. AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc.
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Page 29: Chapter 7 Reference
Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card. Graphics Card Installation Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care at amd.com. The graphics card doesn't fit any of the motherboard slots. -
Page 30: Troubleshooting Amd Crossfirex
Clicking OK to the memory mismatch error message will restart your computer. Note: When disabling AMD CrossFireX you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size. -
Page 31: Hdtv/Hdtv Adapter Troubleshooting
Reference 25 3D Client is Active You will not be able to start AMD CrossFireX if a 3D application, game, or video playback, such as a DVD movie, is running. Close all open 3D applications, games, and movie player applications, and then enable AMD CrossFireX. -
Page 32: Customer Care
For detailed instructions on how to use your product, refer to the documentation included on the installation CD. To activate Customer Care, you must register your product at amd.com. If you require further assistance with your product, the following Customer Care options are available: AMD Radeon™... -
Page 33: International Compliance Information
AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the product, whether your product contains a defect, and whether your product is under warranty. -
Page 34: Fcc Compliance Information (Usa)
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. CE Compliance Information (European Union) EMC Directive 2004/108/EC CISPR 22:2008-09/EN 55022:2006—Class B: Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment. AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc. -
Page 35: Electrical Safety
Other relevant input power data will also be available. Waste Electrical and Electronic Equipment (WEEE) Directive Compliance (European Union) This product was manufactured by Advanced Micro Devices, Inc. © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6990... -
Page 36: Vcci Class B Ite Compliance Information (Japan)
"Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area. BSMI Certification Information (Taiwan) AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc. -
Page 37: C-Tick (Australia And New Zealand)
This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards. For information on China RoHS, EU RoHS, or EU REACH compliance, please refer to Product Environmental Compliance on the AMD Web site. © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6990... - Page 38 32 Reference AMD Radeon™ HD 6990 © 2011 Advanced Micro Devices, Inc.
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