AMD ATI Radeon HD 2400 Series User Manual
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AMD ATI Radeon HD 2400 Series User Manual

AMD ATI Radeon HD 2400 Series User Manual

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ATI Radeon™
HD 2400 Series
User's Guide
P/N 137-41371-10

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Summary of Contents for AMD ATI Radeon HD 2400 Series

  • Page 1 ATI Radeon™ HD 2400 Series User’s Guide P/N 137-41371-10...
  • Page 2 No license, whether express, implied, arising by estoppel or otherwise, to any intellectual property rights is granted by this publication. Except as set forth in AMD’s Standard Terms and Conditions of Sale, AMD assumes no liability whatsoever, and disclaims any express or implied warranty, relating to its products including, but not limited to, the implied warranty of merchantability, fitness for a particular purpose, or infringement of any intellectual property right.
  • Page 3 Important Safety Instructions • Read Instructions—All the safety and operating instructions should be read before the product is operated. • Retain Instructions—The safety and operating instructions should be retained for future reference. • Heed Warnings—All warnings on the product and the operating instructions should be adhered to.

  • Page 5: Table Of Contents

    Contents Introduction ....... 1 System Requirements Installing the Graphics Card ....3 Before You Begin Record the Serial and Part Numbers Uninstall Old Graphics Drivers...
  • Page 6 Reference ....... . 43 Troubleshooting Determine the System Card Bus Type Updating your AGP Motherboard/Chipset Drivers Reinstalling Drivers Product Registration...

  • Page 7: Introduction

    System Requirements Hardware CrossFire™ Requirements • AMD Athlon® or Intel® Pentium® 4 • 512MB of system memory; 1GB or more for best performance. • Optical drive for installation software (CD-ROM or DVD-ROM drive).

  • Page 9: Installing The Graphics Card

    Installing the Graphics Card This topic guides you through the installation of the graphics card. Before You Begin Before you begin installing the graphics card, do the following. • Record the Serial and Part Numbers on page 3. • Uninstall Old Graphics Drivers on page 4. When you have completed the above procedures, do the following: Install the Graphics Card on page 5.

  • Page 10: Uninstall Old Graphics Drivers

    Uninstall Old Graphics Drivers To ensure successful installation of the graphics card driver, uninstall the graphic drivers for the existing graphics card before removing the graphics card from the computer. Depending on the operating system, choose either the Windows® XP or Windows Vista™...

  • Page 11: Install The Graphics Card

    Install the Graphics Card Make sure the computer, monitor, and other peripheral devices are off. Unplug the computer power cord and disconnect cables from the back of the computer. Caution! To avoid possible damage to the motherboard, wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard.
  • Page 12 Reconnect any cables you have disconnected, connect the monitors, and then plug in the computer and monitor power cords. Turn on the monitor and then the computer. Note: For troubleshooting information, see Note: For information on connecting monitors, see Configuring Displays on page 7. Note: If you are installing a CrossFire™...

  • Page 13: Installing And Configuring Displays

    Installing and Configuring Displays Connections The following illustrates some common connections on the ATI Radeon™ HD 2400 Series graphics cards. The connections available may vary by model. Sample 1: ATI Radeon™ HD 2400 Series Connections Legend DVI-I Dual Link connection (Provides audio and video digital signals.

  • Page 14: Adapters

    ATI DVI-to-VGA Adapter ATI DVI to HDMI™ Adapter The HDMI™ adapter is a proprietary adapter manufactured and sold by AMD approved manufacturers (like Wieson Technologies Co., Ltd.) that has a specific detection mechanism to allow properly configured graphics cards to pass HDMI™...

  • Page 15: Supported Display Connections

    Supported Display Connections To ensure the highest possible performance, only one display device is supported when CrossFire™ is active. When CrossFire™ is active other display devices connected to the other connections on both graphics cards are rendered inactive. If additional displays are required when CrossFire™ is active, use either SurroundView™...

  • Page 16: Installing And Configuring Displays

    Display Connections • DVI cable and DVI-to-HDTV adapter and RCA cables • S-Video connection and S-Video cable • S-Video connection and ATI 9-Pin HDTV Output Cable HDTV display • DVI connection and DVI cable • DVI cable and DVI-to-HDTV adapter and RCA cables •...
  • Page 17 Choose a refresh rate from the drop-down list. Caution! Choosing a refresh rate unsupported by your display may damage your display. Consult your display’s documentation if necessary. Click OK to return to the desktop. Once you have configured the main display you can configure any other displays that are connected.

  • Page 19: Installing Software And Drivers

    Note: Not all software components are installed using the Express installation. Custom installation allows you to select individual software components for installation. Tip! If the installer fails to install the driver or you have a software conflict, you can download the latest software from then install it. ati.amd.com...

  • Page 21: Ati Catalyst™ Control Center

    ATI Catalyst™ Control Center The ATI Catalyst™ Control Center is software that provides access to the display features of the graphics card. Use the ATI Catalyst™ Control Center to fine-tune your graphics settings, enable or disable connected display devices, and change the orientation of the desktop. Many features display previews of the changes before they are applied.

  • Page 22: Help

    Start ATI Catalyst™ Control Center Start ATI Catalyst™ Control Center from one of the following access points: Access Point Windows® Desktop Windows® Start Menu Windows® System Tray Desktop shortcut Predefined hot keys Help The ATI Catalyst™ Control Center Help provides conceptual information to help you understand the graphics technology implemented in the graphics card, and detailed instructions on how to optimize your graphics environment.

  • Page 23: Using Tv Display And Capture Features

    Using TV Display and Capture Features These topics describe how to use the TV display and video capture features of your graphics card. • Viewing the PC’s Display on TV or HDTV on page 17. • Connecting to a TV, VCR, or HDTV on page 18. •...

  • Page 24: Viewing Text On A Tv

    Viewing Text on a TV A TV is designed primarily to show moving images. The large dot pitch of a TV will yield poor quality static images. The small text sizes commonly used for PC desktops can appear blurred or unclear on a TV. You can compensate for this degradation by using larger fonts.
  • Page 25 Note: For maximum performance when watching DVD movies or playing computer games on the TV, find the mode and screen resolution that provide the best result, and use those settings exclusively. This topic includes the following procedures: • Connect to an HDMI™ HDTV (DVI-to-HDMI™) on page 19. •...
  • Page 26 HDMI™-to-HDMI™ connectors Legend Computer DVI connection on the graphics card DVI-to-HDMI™ adapter HDMI™-to-HDMI™ cable HDMI™ connection on the HDTV HDMI™ HDTV Connect the DVI-to-HDMI™ adapter to the DVI connection on the graphics card. Connect one end of the HDMI™-to-HDMI™ cable to the DVI-to- HDMI™...
  • Page 27 Configure the HDTV using the ATI Catalyst™ Control Center, Displays Manager and DTV(HDMI) . Connect to an HDTV (DVI-to-DVI) Before connecting an HDTV, attach a monitor to the computer and install the video drivers. Maker sure the computer and monitor are off. DVI-to-DVI connectors Legend DVI connection on the graphics card and the HDTV...
  • Page 28 Power on the monitor and HDTV, and then power on the computer. The HDTV will not display anything until Windows® starts. Configure the HDTV using the ATI Catalyst™ Control Center, Displays Manager and DTV(DVI). Connect to an HDTV or component video device (DVI-to-Component Video using ATI DVI-to-HDTV adapter) Before connecting an HDTV, attach a monitor to the computer and install the video drivers.
  • Page 29 Set the ATI HDTV Component Video Adapter DIP switches. Configure the DIP switches to set the appropriate display mode and aspect ratio. This sets the modes which appear when you select Show all Modes in the ATI Control Panel. a) Set the display mode Note: DIP switch 3 is always off (540p is not supported).
  • Page 30 Matching the colors on the connections, connect one end of the RCA patch cables to the ATI DVI-to-HDTV component video adapter. Connect the other end of the RCA patch cables to the component video connections on the HDTV. Connect one end of a sound cable to the computer sound card. Connect the other end of the cable to the sound input on the HDTV.
  • Page 31 S-Video to Component Video (using the ATI 9-Pin HDTV Output Cable) Legend Computer S-Video connection on the graphics card ATI 9-Pin HDTV output cable Male RCA patch cables (available from consumer electronics dealer, not to exceed 50 feet or 15 meters.) Component video connection on the HDTV HDTV (Set to YPbPr input.
  • Page 32 Power on the monitor and HDTV, and then power on the computer. The HDTV will not display anything until Windows® starts. Configure the HDTV using the ATI Catalyst™ Control Center, Displays Manager. Connect to a composite video device (S-Video-to-S-Video or Composite Video) Before connecting a composite video device, attach a monitor to the computer and install the video drivers.
  • Page 33 Connect the S-Video connector on the composite video cable to the S-Video connection on the graphics card. Connect the other end of the composite video cable to either the S-Video or composite video connection on the composite video device. Power on the monitor and composite video device, and then power on the computer.
  • Page 34 Connect to a European video device (S-Video to SCART using composite video adapter) Before connecting a European video device, attach a monitor and install the video drivers. Maker sure the computer and the monitor are off. S-Video to SCART connectors Legend S-Video out connection on graphics card S-Video to composite adapter/cable...
  • Page 35 If the video device accepts PAL input, you must change the NTSC/ PAL setting on the video card to PAL. NTSC is the TV standard used in North America. PAL is the TV standard for most of Europe, Africa, Asia, Japan, South Korea, and the Philipines. Note: You can also change the NTSC/PAL settings through software using the ATI Displays control panel.

  • Page 36: Capturing Video

    Capturing Video Some versions of the ATI Radeon™ HD 2400 Series graphics card can capture video from a camcorder, VCR, or TV. Use a video editing application to add effects, make changes, or stream the video on the Internet. The audio and video output connectors on a TV, camcorder, or VCR will be similar to those depicted in the following illustration.

  • Page 37: Setting The Windows® Volume Control

    Legend Typical video out of TV, VCR, or camcorder connections Connecting a media device for video capture Use a video in/video out cable to connect the S-Video connection on the graphics card to the S-Video connection on a TV, VCR, or camcorder. Capture video to a computer Connect one end of the cable to the S-Video connection on the graphics card.

  • Page 38: Avivo™ Video Converter

    b) Double-click Sounds and Audio Devices . c) In the Volume tab, select Place volume icon in the taskbar . Click Open Volume Controls . If the Line-In volume control is not visible, click Options , and then click Properties . Select the Line-In volume checkbox, and then click OK .
  • Page 39 Avivo™ Video Converter Formats To create Generic MPEG-1 video files. Standard MPEG-1 and MPEG-2 formats achieve very high compression rates and are portable to most computers. Generic MPEG-2 video files. Standard MPEG-1 and MPEG-2 formats achieve very high compression rates and are portable to most computers.
  • Page 40 Click Go . The Avivo™ Video Converter Wizard opens. Follow the Avivo™ Video Converter wizard instructions. Note: The Start Over button returns the wizard to the Easy Setup Wizards page. Upload video to a video iPod® Start iTunes®. In the File menu, select Add File to Library . Navigate to the converted files and drag the converted files to iTunes®.
  • Page 41 Upload video to a Sony® PSP Connect a Sony® PSP to the computer using a USB connector. Switch on the Sony® PSP. Using the Sony® PSP system software, navigate to the top of the Settings list and select USB Connection . The system detects a new removable disk drive.

  • Page 43: Crossfire

    • We recommend a 550-watt power supply or better. For an up-to-date listing of CrossFire™ certified motherboards and power supplies, and CrossFire™ configurations see: ati.amd.com/products/certification Installing CrossFire™ Graphics Cards The following set of instructions assumes that the PCI Express® Slave graphics card has already been successfully installed in the secondary slot (slot one), and that the primary slot (slot zero) is empty.

  • Page 44: Installing Crossfire™ Graphics Cards

    For an up-to-date listing of CrossFire™ certified motherboards, see ati.amd.com/products/certification For an up-to-date listing of certified power supplies, see: ati.amd.com/certifiedpsu Installing CrossFire™ Graphics Cards The following set of instructions assumes that one ATI Radeon™ HD 2400 Series graphics card has already been successfully installed in the primary slot (slot zero), and that the secondary slot (slot one) is empty.
  • Page 45 Align your ATI Radeon™ HD 2400 Series graphics card in the secondary PCIe™ slot next to the existing ATI Radeon™ HD 2400 Series graphics card and press firmly until the card is fully seated. Install the CrossFire™ bridge interconnects. Caution! Always handle the CrossFire™ bridge interconnects by the connector only.
  • Page 46 CrossFire™ connections Legend 550 watt (or better) power supply Primary ATI Radeon™ HD 2400 Series graphics card Secondary ATI Radeon™ HD 2400 Series graphics card Two CrossFire™ bridge interconnects Fasten the graphics card securely.

  • Page 47: Enabling Crossfire

    Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and replace the computer cover. Reconnect any peripherals you have disconnected and plug in the computer’s power cord. Connect the monitor to the ATI Radeon™ HD 2400 Series graphics card in the primary PCIe™...
  • Page 48 If additional displays are required when CrossFire™ is active, use either SurroundView™ (included in the Custom install options on the installation CD) or an additional graphics card. While CrossFire™ is designed for optimal use on a single display, it is possible to drive multiple monitors using a CrossFire™...

  • Page 49: Reference

    General Troubleshooting Problem Computer does not boot-up properly No display ati.amd.com/support Possible solution • Verify that the installation instructions were properly followed. • Check that the card is properly installed in the system and connected to the monitor. • If you have problems during start-up, restart the computer in Safe Mode.
  • Page 50 General Troubleshooting Problem Screen defects appear Off-center screen image, odd colors or no picture Operating system warns that video card isn’t properly configured Possible solution • Check if the monitor supports the resolution, horizontal (kHz) and vertical (Hz) refresh rates as required by the graphics card.
  • Page 51 CrossFire™-Specific Troubleshooting Problem Possible solution CrossFire™ is In order for CrossFire™ to function, the CrossFire™ not functioning bridge interconnects must correctly connect the CrossFire™ graphics cards. 1. Connect one end of the CrossFire™ bridge interconnect to the internal VMO connection on one of the cards.

  • Page 52: Determine The System Card Bus Type

    HDTV/HDTV Adapter Troubleshooting Problem The colors on my TV display are incorrect There is no display on my TV DVDs will not play in 720p or 1080i modes I can’t see the entire display The display appears tilted My CRT display is green Determine the System Card Bus Type There are two possible card bus types, AGP and PCIe™.

  • Page 53: Updating Your Agp Motherboard/Chipset Drivers

    AGP and PCIe™ graphics cards and system bus connectors Legend AGP card and AGP expansion slot PCIe™ card and PCIe™ expansion slot If you have AGP connectors and the graphics card is not working correctly, you may need to update the motherboard and chipset drivers for the computer.
  • Page 54 • ALi GART Driver • AMD AGP Miniport • Intel VGART • VIA AGP Driver Obtain AGP drivers for your motherboard/chipset If you experience problems with the AGP chipset drivers, you may need a software update from the motherboard or chipset manufacturer.

  • Page 55: Reinstalling Drivers

    Custom installation allows you to select individual software components for installation, such as HydroVision and the Avivo™ Video Converter. Tip! If the installer fails to install the driver or you have conflicts, you can download the latest software from software. support.intel.com www.motherboards.org and then install the ati.amd.com...

  • Page 56: Product Registration

    Product Registration To activate your warranty and obtain product support through Customer Care, register your graphics card at: ati.amd.com/online/registration Customer Care If you require further assistance with your product, the following Customer Care options are available: Service Availability Online 24/7...
  • Page 57 • AMD is not responsible for any expense incurred accessing Customer Care. It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget.

  • Page 58: Additional Accessories

    Additional Accessories Additional and replacement cables, installation CD-ROMs, manuals, and other accessories for AMD products can be purchased from the online AMD store at: ati.amd.com/online/accessories Compliance Information This section details the compliance information for this product. FCC Compliance Information This ATI Radeon™ HD 2400 Series product complies with FCC Rules part 15.

  • Page 59: Industry Canada Compliance Statement

    Industry Canada Compliance Statement ICES-003 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. For further compliance information: Advanced Micro Devices, Inc. 62 Forest Street. Marlborough, MA 01752 508-303-3900...

  • Page 60: Waste Electrical And Electronic Equipment (Weee) Directive Compliance

    Waste Electrical and Electronic Equipment (WEEE) Directive Compliance This product was manufactured by Advanced Micro Devices, Inc.

  • Page 61: Index

    DMS-59-to-Two DVI-I Cable DVI to VGA DVI-to-HDMI 8, 22 DVI-to-HDTV HDMI SCART Add/Remove Programs AMD Athlon Anti-aliasing ATI 9-Pin Cable for Video Input/ Video Output ATI Catalyst Control Center ATISETUP utility Audio cables Avivo Video Converter Brightness Capture video Card bus types Catalyst ®...
  • Page 62 Drivers chipset reinstalling uninstall DTV(HDMI) 1, 4, 45 19, 44, 45 DVI-to-HDTV adapter Enable CrossFire F1 help FCC Compliance games TV display 8, 9, 20 HDMI 8, 19 HDMI ™ 19, 22 HDTV HDTV Adapter Troubleshooting 4, 16, 51 Help High Definition (HDTV)
  • Page 63 28, 44, 46 Video 10, 30 Video capture video capture Video file conversion Volume control 43, 51 Warranty Waste Electrical and Electronic Equipment (WEEE) Compliance 11, 31, 49 Windows Windows Advanced Menu 4, 32 Windows Vista Windows volume control 4, 43 Windows XP Options...

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