Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for AMD Radeon HD 6500 Series
Summary of Contents for AMD Radeon HD 6500 Series
- Page 1 AMD Radeon™ HD 6500/6600 Series User Guide Part Number: 137-41905-10...
- Page 2 Trademarks AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD LIVE!, AMD Opteron, AMD Phenom, AMD Sempron, AMD Turion, AMD64, All-in-Wonder, Avivo, Catalyst, CrossFireX, FirePro, FireStream, HyperMemory, OverDrive, PowerPlay, PowerXpress, Radeon, Remote Wonder, Stream, SurroundView, Theater, TV Wonder, The Ultimate Visual Experience, and combinations thereof are trademarks of Advanced Micro Devices, Inc.
- Page 3 Do not remove the grounding pin of a three-pin plug. Attach product securely. All product-securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis, as appropriate. © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6500/6600 Series...
- Page 4 AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc.
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Page 5: Table Of Contents
..................... . Chapter 6 AMD CrossFireX Technology ....... . . 17 6.1 AMD CrossFireX Overview... - Page 6 Index ............. 33 AMD Radeon™ HD 6500/6600 Series...
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Page 7: Chapter 1 Getting Started
Chapter 1 Getting Started Before you begin installing your new AMD Radeon HD 6500/6600 series graphics card, please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter. System Requirements... -
Page 8: Recording The Serial And Part Numbers
Note: If the previously installed graphics card has any additional software installed, this software may also need to be removed before restarting the computer. For example, DVD Player or Multimedia applications. AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc. -
Page 9: Uninstalling The Old Driver (Windows Vista/Windows 7)
4. Expand Display Adapter and then right-click the driver for the graphics card you are replacing. 5. In the shortcut menu that appears, click Uninstall. The driver for the old graphics card is uninstalled. 6. Turn off the system. © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6500/6600 Series... -
Page 10: Getting Started
4 Getting Started AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc. -
Page 11: Chapter 2 Hardware Installation
Chapter 2 Hardware Installation This chapter details how to install the AMD Radeon HD 6500/6600 series graphics card in your system. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. - Page 12 Tip: The location of power connections may vary between models. They can be located on either the side or back of the card. AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc.
- Page 13 11. Turn on the monitor, and then the computer. If you have properly installed the graphics card, the computer should start normally. Proceed to install the software and drivers for your AMD Radeon HD 6500/6600 series graphics card. © 2011 Advanced Micro Devices, Inc.
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Page 14: Hardware Installation
8 Hardware Installation AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc. -
Page 15: Chapter 3 Software Installation
When you install a new graphics card, you must also install the driver and configuration software the card requires to function properly. You also need to install (or reinstall) your AMD Radeon drivers when you have reinstalled or upgraded your operating system or when you download updated drivers from AMD's Web site: support.amd.com/us/gpudownload/Pages/index.aspx. - Page 16 Tip: If the installer fails to install the driver, or you have a software conflict, you can download the latest software from support.amd.com/us/gpudownload/Pages/ index.aspx and then install it. AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc.
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Page 17: Chapter 4 Display Configuration
This section describes how to configure the display and lists the available display connections. Display Connections The following figure shows display connections available on the AMD Radeon HD 6500/6600 series graphics card. Available connections may vary between models. Figure 4–1 AMD Radeon HD 6500/6600 series Display Connections HDMI™... - Page 18 12 Display Configuration Note: Adapters not provided with your graphics card can be purchased directly from AMD's Web site or through your local AMD resellers. Adapter Description DVI-to-VGA adapter DVI-to-HDMI DisplayPort-to-DVI adapter If your graphics card includes a DisplayPort or Mini DisplayPort connection, you can...
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Page 19: Supported Display Connections
1. Turn off your computer and display. 2. Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews (if there are any). 3. Connect your display's cable to the adapter and tighten the thumbscrews (if there are any). -
Page 20: Display Configuration
14 Display Configuration AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc. -
Page 21: Chapter 5 Using The Control Center Software
CPU for improved power savings or system performance. You can also use the performance tools in the application to monitor and manage clock speed and memory use for your graphics card to ensure that your AMD product is configured and running as efficiently as possible. -
Page 22: Viewing The Control Center Help
Viewing the Control Center Help The help system that is available with the Control Center software application provides detailed usage information and tips for configuring your AMD product. The help system also provides conceptual information on the technologies that are available for your product. -
Page 23: Chapter 6 Amd Crossfirex Technology
Chapter 6 AMD CrossFireX™ Technology Note: These features are only available for AMD Radeon HD 6500/6600 series graphics cards with AMD CrossFireX™ connections. AMD CrossFireX™ Overview AMD CrossFireX is a multi-GPU (graphics processing unit) performance gaming platform. It enables multiple graphics processors installed in a single computer to work together to improve system performance, creating a high-performance gaming platform. - Page 24 7. Connect the power supply to the cards. Tip: The location of power connections may vary between models. They can be located on either the side or back of the card. AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc.
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Page 25: Advanced Micro Devices, Inc. Amd Radeon™ Hd 6500/6600 Series
10. Reconnect any cables you have disconnected and plug in the computer power cord. 11. Turn on the monitor and then the computer. © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6500/6600 Series... -
Page 26: Enabling Amd Crossfirex
➭ Standard View—Performance or Gaming ▷ Performance. ➭ Advanced View—Performance or Gaming. If you are using an AMD FirePro™ graphics card, navigate to one of the following pages instead: Standard View—AMD FirePro ▷ Graphics Performance ▷ AMD • CrossFireX Configuration Advanced View—AMD FirePro ▷... -
Page 27: Chapter 7 Reference
Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card. Graphics Card Installation Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care at amd.com. The graphics card doesn't fit any of the motherboard slots. -
Page 28: Troubleshooting Amd Crossfirex
Clicking OK to the memory mismatch error message will restart your computer. Note: When disabling AMD CrossFireX you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size. -
Page 29: Hdtv/Hdtv Adapter Troubleshooting
Reference 23 3D Client is Active You will not be able to start AMD CrossFireX if a 3D application, game, or video playback, such as a DVD movie, is running. Close all open 3D applications, games, and movie player applications, and then enable AMD CrossFireX. -
Page 30: Customer Care
For detailed instructions on how to use your product, refer to the documentation included on the installation CD. To activate Customer Care, you must register your product at amd.com. If you require further assistance with your product, the following Customer Care options are available: AMD Radeon™... -
Page 31: International Compliance Information
AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the product, whether your product contains a defect, and whether your product is under warranty. - Page 32 Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc.
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Page 33: Industry Canada Compliance Statement (Canada)
Information Technology Equipment. CISPR 24/EN 55024—Information Technology Equipment—Immunity Characteristics —Limits and Methods of Measurements Electrical Safety Europe: The Low Voltage Directive–2006/95/EC EN 60950-1–Safety of Information Technology Equipment • © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6500/6600 Series... -
Page 34: Vcci Ite Compliance Information (Japan)
This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective actions. VCCI V-3 Class B AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc. -
Page 35: Kc Certification Information (Korea)
KN22 and KN24 Class B © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6500/6600 Series... -
Page 36: Bsmi Certification Information (Taiwan)
This is a Class A Information Product, when used in residential environment, it may cause radio frequency interference, under such circumstances, the user may be requested to take appropriate countermeasures. CNS13438 Class B CNS13438 AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc. -
Page 37: C-Tick (Australia And New Zealand)
China RoHS standards. For information on China RoHS, EU RoHS, or EU REACH compliance, please refer to Product Environmental Compliance on the AMD Web site. Waste Electrical and Electronic Equipment (WEEE) Directive Compliance (European Union) This product was manufactured by Advanced Micro Devices, Inc. - Page 38 32 Reference AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc.
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Page 39: Index
HDCP 24 HDMI HDTV 23, 24 installation 2, 3, 5, 9, 10, 21, 24, 26 label 25 memory size 22 motherboard 1, 6, 17, 18, 21, 22 multi-GPU 17 OEM 17 © 2011 Advanced Micro Devices, Inc. AMD Radeon™ HD 6500/6600 Series... - Page 40 AMD Radeon™ HD 6500/6600 Series © 2011 Advanced Micro Devices, Inc.