Customer Care - AMD ATI Radeon HD 5450 User Manual

12 Reference
If using Windows operating system, restart your computer in Safe Mode. For
information on Safe Mode, consult the Windows documentation.
Check the system configuration utility for interrupt assignments.
The computer boots up but there is no display.
Verify that the monitor is connected properly to the computer and a power
supply.
If a DisplayPort™ adapter, passive dongle, or active dongle is used, visit
www.amd.com/us/products/desktop/graphics/ati-radeon-hd-5000/Pages/
displayport-support.aspx
If your motherboard has on-board graphics capabilities, you may need to disable
them. Consult your motherboard documentation for more information.
Note: Some manufacturers do not allow the on-board graphics to be disabled or
to become the secondary display.
During software installation on a PC with the Windows Vista OS, the screen goes
blank
The software is still installing. Wait 20–30 minutes to make sure the software has
finished installing and then restart the computer.

Customer Care

For detailed instructions on how to use your product, refer to the documentation
included on the installation CD.
To activate Customer Care, you must register your product at
online/registration.
If you require further assistance with your product, the following Customer Care
options are available:
ATI Radeon HD 5450
and verify that it is AMD-approved.
http://
ati.amd.com/
© 2009 Advanced Micro Devices, Inc.