Customer Care; Contact Information - AMD radeon R9 295X2 Owner's Manual

6.1.2.3 DVDs will not play in high-quality modes.
For displays connected using an analog connection, playback of CSS-protected DVDs
may be restricted to certain modes.
For displays connected using a digital connection, playback on certain DVD players
may also be restricted if HDCP (high-bandwidth content protection) cannot be enabled.
This restriction also applies to displays connected using active DisplayPort adapters.
6.1.2.4 The display appears tilted.
Consult the HDTV documentation.
6.1.2.5 TVs/monitors connected cannot be enabled.
Check individual connections to the TVs/monitors.
If TVs and/or monitors connected using DisplayPort adapters, passive dongles, or
active dongles cannot be enabled, visit
connectivity options available for your graphics card and that your chosen
configuration is supported.
For a list of AMD Eyefinity validated dongles, see http://support.amd.com.
6.1.2.6 Required display resolution is missing/unavailable in
AMD Catalyst™ Control Center/AMD FirePro™ Control Center.
Make sure that:
The desired resolution is supported for the display being used.
•
The graphics driver has been properly installed.
•
The connectors, cables, switches, and/or adapters connecting the display to the
•
graphics card are compatible and correctly configured.
For more troubleshooting steps, see knowledgebase GPU-10: Inability to Select a
Specific Resolution for a Display Device in AMD Catalyst™ Control Center.

6.2 Customer Care

The AMD Customer Care Web site has number of helpful resources, including a
knowledgebase of FAQs and the AMD Radeon Workstation Graphics Web Ticket
Submission Page.
The Web site is complimentary and available at all times. The address is
support.amd.com.

6.2.1 Contact Information

If you experience difficulties with your AMD Radeon™ product, you can contact AMD
Customer Care in the following ways.
The latest contact information and tips for faster service can be found on the AMD
Global Technical Support page at http://support.amd.com.
© 2014 Advanced Micro Devices, Inc.
http://www.amd.com/eyefinity
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AMD Radeon™ R9 295X2 Graphics