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Before You Call - Frigidaire ES200/300 Use & Care Manual

Electric range controls, self-cleaning oven with ceramic cooktop
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Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
Range is not level.
Cannot move appliance easily. Appliance
must be accessible for service.
Oven control beeps continuously and F1, F3
or F9 appears in the display.
Surface unit too hot or not hot enough.
Surface unit does not heat.
Entire appliance does not operate.
Oven light (some models) does not work.

Before You Call

Solutions to Common Problems
POSSIBLE CAUSE / SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the oven rack is level.
Be sure floor is level and is strong and stable enough to adequately support range.
If floor is sagging or sloping, contact a carpenter to correct the situation.
Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square
and have sufficient room for range clearance.
Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
Electronic control has detected a fault condition. Turn the Temperature Control Knob to
OFF, and disconnect the power to the range. Wait 30 seconds and reconnect the power.
If fault recurs, disconnect the power and contact an authorized servicer.
Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight
cookware. Flat pans heat better than warped pans. Cookware materials and weight of
the material affect heating. Heavy- and medium-weight pans heat evenly. Because
lightweight pans heat unevenly, foods may burn easily.
No power to the appliance. Check steps under "Entire Appliance Does Not Operate" in
this Before You Call checklist.
Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
Make sure cord/plug is plugged tightly into outlet.
Service wiring is not complete. Contact your dealer, installing agent or authorized
servicer.
Power outage. Check house lights to be sure. Call your local electric company for
service.
Replace or tighten bulb. See Changing Oven Light (some models) in this Use & Care
Manual for instructions.
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