Oracle Database B10772-01 Administrator's Manual page 444

Troubleshooting Entrust In Oracle Advanced Security
F-16 Oracle Database Advanced Security Administrator's Guide
Action: Perform the following tasks to enable tracing on the server:
Choose Control Panel > Services.
1.
In the Services dialog box, double click OracleTNSListener and change the
2.
Log On As from the System Account to the account that is currently logged
in. This enables the server process to read the .ual file. Click OK to make
the change and you are returned to the Services dialog box.
In the Services dialog box, make the same changes for OracleService.
Make the following changes to the listener.ora file:
3.
– Specify only TCPS as the PROTOCOL in the listener ADDRESS. For
example, change all of the PROTOCOL definitions to TCPS as follows:
listener_name=
(DESCRIPTION=
(ADDRESS=(PROTOCOL=TCPS) (KEY=extproc0))
(ADDRESS=(PROTOCOL=TCPS) (HOST=sales-pc) (PORT=1521)))
Bringing up the listener only using TCPS will show whether there is a
problem accessing the Entrust profile when you turn on tracing.
– Set the SSL_CLIENT_AUTHENTICATION parameter to FALSE as
follows:
SSL_CLIENT_AUTHENTICATION=FALSE
– Turn on tracing by setting the following parameters:
TRACE_LEVEL_LISTENER=16
TRACE_DIRECTORY_LISTENER=C:\temp
The trace file is created in the C:\temp directory.
Make the following changes to the sqlnet.ora file to turn on tracing:
4.
TRACE_LEVEL_SERVER=16
TRACE_DIRECTORY_SERVER=C:\temp
The trace file is created in the C:\temp directory.
Ensure that Entrust Entelligence Desktop Manager is not installed on the
5.
server.