Toshiba e-STUDIO2500c Operator's Manual page 312

8 JOB STATUS
Error code
2C72
2C80
2C81
2CC0
2CC1
Save as File
2D10, 2D12,
2D13, 2D20-
2D22
2D11
2D14
2D15
2D30
2D31, 2D33
2D32
2D40
2D43
2D60
2D62
2D63
2D64
310 Error Code
Problem
POP Before SMTP Check if the settings of POP Before SMTP and POP3 are cor-
error rect.
Failed to process Ask your administrator to confirm whether the Received Internet
received E-mail job Fax Forward is set.
Failed to process Ask your administrator to confirm whether the Received Fax
received Fax job Forward is set.
Job canceled Job was canceled.
Power failure occurred Make sure that the power cable is connected properly and it is
inserted securely. Resend the job.
Illegal job status Turn the power OFF and then back ON.
Retry sending. If the error still occurs, contact your service rep-
resentative.
Not enough memory Wait for a while and retry the job. If the error still occurs, turn the
for saving the scan job power OFF and then back ON and retry it.
An internal error Turn the power OFF and then back ON, and retry the job. If the
occurred error still occurs, contact your service representative.
Exceeding maximum Divide the file into several files, or retry in a single-page format.
file capacity
Failed to create direc- Make sure that the access privilege to the storage directory is
tory writable and also the disk or the USB device in the directory
have enough space. Then retry the job. If more than one job is
performed simultaneously, an error may occur because the disk
temporarily runs out of space. In this case, wait for a while and
retry the job. If an error still occurs, turn the power OFF and then
back ON, and then retry it.
Failed to create file Make sure that the access privilege to the storage directory is
writable and also the disk or the USB device in the directory
have enough space. Then retry the job. If more than one job is
performed simultaneously, an error may occur because the disk
temporarily runs out of space. In this case, wait for a while and
retry the job. If an error still occurs, turn the power OFF and then
back ON, and then retry it.
Failed to delete file Make sure that the access privilege to the storage directory is
writable and then perform it again. If the error still occurs, turn
the power OFF and then back ON, and then carry it out again.
Failed to convert When this error occurs at the slim PDF setting, retry the scan. If
image file format the error still occurs, retry it with the normal PDF setting.
When this error occurs other than at the slim PDF setting, turn
the power OFF and then back ON. Retry the scan. If the error
still occurs, contact your service representative.
Encryption error. Perform the job in error again. If the error still occurs, turn the
Failed to create file. power OFF and then back ON. Perform the job in error again.
Failed to copy file Turn the power OFF and then back ON. Retry the scan. If the
error still occurs, contact your service representative.
Failed to connect to Check destination path.
network destination. Make sure that the network path is correct, and retry the scan. If
Check destination the error still occurs, ask your administrator to confirm whether
path. the IP address or path of the server is correct. Also make sure
that the server is operating properly.
Specified network path Make sure you specify correct network folder and retry the scan.
is invalid. Check desti-
nation path.
Logon to file server Make sure you specify correct user name and password to
failed. Check user- logon the file server and retry the scan.
name and password.
What to do