Toshiba e-STUDIO2500c Operator's Manual page 310

8 JOB STATUS
Error code
3A50-3A52
3A60-3A62
3A70
3A80-3A82
3B10-3B12
3B20-3B22
3B30-3B32
3B40-3B42
3C10-3C13
3C20-3C22
3C30-3C32
3C40-3C42
3C50-3C52
3C60-3C62
3C70
3D10
3D20
3D30
3E10
3E20
3E30
3E40
3F00, 3F10,
3F20, 3F30,
3F40
308 Error Code
Problem
HDD full error Ask the sender to resend the E-mail by separating it to several
E-mails. If this error occurs because the paper empty occurs
and too much waiting jobs are stored in the hard disk, add the
paper to activate other jobs.
HDD full alert Ask the sender to resend the E-mail by separating it to several
E-mails. If this error occurs because the paper empty occurs
and too much waiting jobs are stored in the hard disk, add the
paper to activate other jobs.
Interrupt partial E-mail Ask your administrator to enable the Enable Partial E-mail set-
reception ting and ask the sender to resend the E-mail.
Partial E-mail disabled Ask your administrator to enable the Enable Partial E-mail set-
ting and ask the sender to resend the E-mail.
E-mail format error Ask your administrator to enable the Enable Partial E-mail set-
ting and ask the sender to resend the E-mail.
Context-type error Ask the sender to resend the E-mail with attached files that are
the TIFF format.
Invalid character set Ask the sender to resend the E-mail in the ISO-8559-1/2 format.
E-mail decode error Ask the sender to resend the E-mail.
TIFF analysis error Ask the sender to resend the E-mail with attached files that are
the TIFF format.
TIFF compression Ask the sender to resend the E-mail with attached TIFF files in
error the MH, MR, MMR, or JPEG compression.
TIFF resolution error Ask the sender to resend the E-mail with attached TIFF files
whose resolution is either 200 x 100, 200 x 200, 200 x 400, 300
x 300, or 400 x 400 dpi.
TIFF paper size error Ask the sender to resend the E-mail with attached TIFF files that
can be printed on the paper available for this equipment.
Offramp transmission Ask the sender to specify the correct fax numbers and resend
error the E-mail.
Offramp security error Confirm the fax numbers that are specified in the received
offramp gateway job and ask the sender to resend the E-mail
with correct fax numbers.
Power failure Confirm the job is recovered or not. If not, ask the sender to
resend the E-mail.
Destination address Ask your administrator whether the DNS and mail server set-
error tings are correctly set. If they are correctly set, ask the sender to
confirm the destination address is correct.
Exceeding maximum Ask the sender to specify up to 40 destinations for one offramp
offramp destinations gateway job. The equipment cannot perform the offramp gate-
way transmission for more than 40 destinations.
Fax unit is not Make sure the Fax unit is installed, or connected correctly.
installed
POP3 server commu- Ask your administrator that the POP3 server address is cor-
nication error rectly set, or the POP3 server works properly. Check if the set-
ting and the port number of SSL correspond to those of the
server.
POP3 server commu- Ask your administrator that the POP3 server works properly and
nication timeout the LAN cable is connected to the server.
POP3 login error Ask your administrator that the POP3 user name and password
is set correctly.
POP3 login type error Ask your administrator if the login types (Auto, POP3, APOP) to
the POP3 server are correct.
File I/O error Ask the sender to resend the E-mail. If the error still occurs, con-
tact your service representative.
What to do