Avocent SwitchView IP 1020 Installer/User Manual
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Avocent SwitchView IP 1020 Installer/User Manual

Avocent SwitchView IP 1020 Installer/User Manual

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Summary of Contents for Avocent SwitchView IP 1020

  • Page 1 SwitchView IP 1020 ® Installer/User Guide...
  • Page 2 INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
  • Page 3 Installer/User Guide Avocent, the Avocent logo, The Power of Being There, Dambrackas Video Compression and SwitchView are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2005 Avocent Corporation. All rights reserved. 590-538-501B...
  • Page 4 USA Notification Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Table Of Contents

    List of Tables ........................vii Chapter 1: Product Overview..................1 Features and Benefits ........................1 Accessing the SwitchView IP 1020 remote access device via network connection....1 Simple access to a target device ....................1 Safety Precautions ..........................2 Chapter 2: Installation ..................... 3 SwitchView IP 1020 Remote Access Device Connectivity..............
  • Page 6 SwitchView IP 1020 Installer/User Guide Updating the SwitchView IP 1020 Remote Access Device with FLASH Firmware ......19 Managing Local Accounts ....................... 19 Managing Device Properties ......................20 Chapter 4: The Video Viewer..................21 About the Video Viewer Window ..................... 21 Video Viewer Minimum Requirements ....................

  • Page 7: List Of Figures

    Figure 3.1: SVIP1020 Explorer [User Login] Screen..............14 Figure 3.2: Avocent SVIP1020 Explorer [Target Device] Window ..........15 Figure 3.3: Avocent SVIP1020 Explorer [Target Device] Window - Side Navigation Bar .... 17 Figure 4.1: Avocent SVIP1020 Video Viewer Window ..............23 Figure 4.2: Manual Video Adjust Dialog Box .................
  • Page 8 SwitchView IP 1020 Installer/User Guide...

  • Page 9: List Of Tables

    Table 4.1: Avocent SVIP1020 Video Viewer Window Descriptions..........24 Table 4.2: Manual Video Adjust Dialog Box Descriptions ............. 28 Table B.1: SwitchView IP 1020 Remote Access Device Product Specifications......39 Table C.1: Sun Key Emulation ......................41 Table C.2: PS/2-to-USB Keyboard Mappings ................. 42...
  • Page 10 SwitchView IP 1020 Installer/User Guide...

  • Page 11: Chapter 1: Product Overview

    No special software or drivers are required on the attached, or client, computers. Users access the SwitchView IP 1020 remote access device and an attached system via the Ethernet from a client computer, such as a PC. Clients can be located anywhere a valid network connection exists.

  • Page 12: Safety Precautions

    Ethernet Analog User Digital User (Computer with Internet Browser) Figure 1.1: Example SwitchView IP 1020 Remote Access Device Configuration Safety Precautions To avoid potential video and keyboard problems when using Avocent products: • If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase.

  • Page 13: Chapter 2: Installation

    Ethernet. See the Connecting the SwitchView IP 1020 Remote Access Device Hardware section on page 5 for detailed instructions. Turn on the power and verify that all connections are working. Access the SwitchView IP 1020 device through the web server at this point. See Chapter 3 for detailed instructions.

  • Page 14: Figure 2.1: Basic Switchview Ip 1020 Remote Access Device Configuration

    SwitchView IP 1020 Installer/User Guide Make the appropriate adjustments to your mouse settings. See the Adjusting Mouse Settings on Target Devices section on page 6 for instructions. Figure 2.1 illustrates one possible configuration for your SwitchView IP 1020 remote access device. Local User...

  • Page 15: Getting Started

    Getting Started Before installing your SwitchView IP 1020 remote access device, refer to the following lists to ensure you have all items that shipped with the SwitchView IP 1020 remote access device as well as other items necessary for proper installation.

  • Page 16: Switchview Ip 1020 Remote Access Device Leds

    SwitchView IP 1020 remote access device LEDs The front panel of the SwitchView IP 1020 remote access device features a blue LED that indicates remote connection. On the back panel of the device, a green LED indicates power. If the power LED blinks continuously, the device is in recovery mode.

  • Page 17: Microsoft Windows

    Chapter 2: Installation This section explains the steps for setting mouse movement and cursor features for use with Avocent devices with the following operating systems: ® ® ® • Microsoft Windows NT 4.0, 2000, XP, Server 2003 and IntelliPoint drivers ®...
  • Page 18 SwitchView IP 1020 Installer/User Guide Click OK to close the Mouse Properties dialog box and to save your settings. Click Align Local Cursor to resynchronize the mouse in the remote session window. The mouse resynchronizes and should work properly. To adjust the mouse speed and cursor settings for Windows XP or Windows Server 2003 (using default drivers): From the Desktop, select Start - Control Panel to open the Control Panel window.

  • Page 19: Linux

    Chapter 2: Installation LINUX NOTE: Red Hat and SUSE support several standard graphical user interfaces. For this document, the Red Hat- modified version of the GNOME graphical interface is shown, and the SUSE-modified version of the KDE interface is shown. If your Red Hat installation uses the KDE graphical user interface, see the SUSE section or refer to the KDE documentation online.
  • Page 20 SwitchView IP 1020 Installer/User Guide To adjust the mouse speed and cursor settings for Red Hat Enterprise LINUX drivers: There are two ways to open the Mouse dialog box: • To open the Mouse dialog box using a menu, go to step 1.

  • Page 21: Unix

    Chapter 2: Installation Click Apply to save your settings. 10. Click the X button in the upper-right corner to close the Mouse - Control Center dialog box. 11. Click Align Local Cursor to resynchronize the mouse in the remote session window. The mouse resynchronizes and should work properly.

  • Page 22: Novell Netware

    In a web browser, enter http://www.avocent.com to visit the Avocent web site home page. On the Avocent web site home page, click the Support link to go to the Technical Support web page or contact Avocent Technical Support. See Appendix E on page 44 for Avocent contact information.

  • Page 23: Chapter 3: Web Server Operations

    Logging into the SwitchView IP 1020 Web Server Before you can begin a KVM session, you must first login to the SwitchView IP 1020 web server. To log in to the SwitchView IP 1020 web server: Launch a web browser.

  • Page 24: Figure 3.1: Svip1020 Explorer [User Login] Screen

    SwitchView IP 1020 Installer/User Guide NOTE: The SwitchView IP 1020 remote access device boots to the following static IP address, gateway and netmask: • IP address: 192.168.1.254 • Gateway: 192.168.1.1 • Netmask: 255.255.255.0 When the browser makes contact with the SwitchView IP 1020 web browser, enter your username and password, then click Login.

  • Page 25: Viewing And Selecting The Target Server

    When a user has been logged in and authenticated, the Avocent SVIP1020 Explorer window appears. From the SVIP1020 Explorer window, users may view, access and manage their SwitchView IP 1020 remote access device. The window may also be used to specify system settings and change profile settings.

  • Page 26: Using The Side Navigation Bar

    Top option bar - Use the top option bar to bookmark a SwitchView IP 1020 web server window, refresh the display of a SwitchView IP 1020 web server window, print a web page, log out of a software session or access the Avocent Technical Support help page. The name of the logged in user appears on the left side of the top option bar.

  • Page 27: Using The Top Option Bar

    Chapter 3: Web Server Operations Figure 3.3: Avocent SVIP1020 Explorer [Target Device] Window - Side Navigation Bar Clicking on a link that does not contain an arrow will display its corresponding window. Using the top option bar Bookmarking a window (Internet Explorer only) The SVIP1020 Explorer window contains a bookmark icon and text in the top option bar.

  • Page 28: Launching A Kvm Session

    Click OK to close the Add Favorite dialog box. Printing a window Each SwitchView IP 1020 web server session window has a print icon in the top option bar that enables you to print that screen. To print a SwitchView IP 1020 web server window: In the top option bar, click PRINT or the print icon.

  • Page 29: Updating The Switchview Ip 1020 Remote Access Device With Flash Firmware

    The preemption level of users determine whether they may disconnect another user’s video (KVM) session with a target device. SwitchView IP 1020 web server Administrators may specify the preemption level for user accounts when an account is created. The preemption level may be changed later.

  • Page 30: Managing Device Properties

    Managing Device Properties Viewing and changing appliance configuration information The SwitchView IP 1020 remote access device can report most device properties directly through the SVIP1020 web browser. Table 3.2 lists the available menu options for viewing and changing appliance configuration information.

  • Page 31: Chapter 4: The Video Viewer

    The SwitchView IP 1020 web server software uses a Java-based program to display the Video Viewer window. NOTE: The SwitchView IP 1020 web server uses system memory to store and display images within the Video Viewer window. • An 8-bit color setting on the client PC requires 1.4 MB of memory.

  • Page 32: Launching A Kvm Session

    A remote session can time-out if no activity has occurred in a Session window for a specified time. The session time-out value can be configured by using the Appliance KVM Session Settings window. If you specify a new time-out value, it will be used the next time the SwitchView IP 1020 web server is accessed.

  • Page 33: Video Viewer Window Features

    Chapter 4: The Video Viewer Video Viewer Window Features Figure 4.1 shows the Video Viewer window areas, and descriptions follow in Table 4.1 on page 24. Figure 4.1: Avocent SVIP1020 Video Viewer Window...

  • Page 34: Changing The Toolbar

    SwitchView IP 1020 Installer/User Guide Changing the Table 4.1: Avocent SVIP1020 Video Viewer Window Descriptions Letter Description Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar.

  • Page 35: Setting The Window Size

    NOTE: The View - Scaling command is not available if the Video Viewer window is in Full Screen mode. When the SwitchView IP 1020 web server is used for the first time, any open Video Viewer windows display at a resolution of 1024 x 768 until the user changes the value. Each Video Viewer window can be set to a different resolution.
  • Page 36 SwitchView IP 1020 Installer/User Guide To align the mouse cursors: Click the Align Local Cursor button in the Video Viewer window toolbar. The local cursor should align with the cursor on the remote device. NOTE: If cursors drift out of alignment, turn off mouse acceleration in the attached device.

  • Page 37: Adjusting Color Depth

    Generally, the Video Viewer window automatic adjustment feature optimizes the video for the best possible view. However, users can fine-tune the video with the help of Avocent Technical Support by selecting the Tools - Manual Video Adjust command in the Video Viewer window menu or clicking the Manual Video Adjust button.

  • Page 38: Figure 4.2: Manual Video Adjust Dialog Box

    SwitchView IP 1020 Installer/User Guide To manually adjust the video quality of the window: NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical Support. Select Tools - Manual Video Adjust from the Video Viewer window menu.
  • Page 39 Chapter 4: The Video Viewer Click the icon corresponding to the feature you wish to adjust. Move the Contrast slider bar and then fine-tune the setting by clicking the Min (-) or Max (+) buttons to adjust the parameter for each icon pressed. The adjustments display immediately in the Video Viewer window.
  • Page 40 In most cases, you do not need to alter the Video Settings from the default. The system automatically adjusts and uses the optimal video parameters. The SwitchView IP 1020 web server performs best when the video parameters are set such that no ( ) video packets are transmitted for a static screen.

  • Page 41: Adjusting Mouse Options

    Use Single Cursor mode when there is no need for a remote cursor. Figure 4.3 shows both the Remote Cursor and the Local Cursor displayed in the Video Viewer window. Figure 4.3: Avocent Video Viewer Window with Local and Remote Cursors Superimposed...
  • Page 42 SwitchView IP 1020 Installer/User Guide The cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box.
  • Page 43 0.25-3.00. Mouse alignment and synchronization Because the SwitchView IP 1020 web server cannot get constant feedback from the mouse, there are times when the mouse on the access device may lose sync with the mouse on the host system. If your mouse or keyboard no longer responds properly, you can align the mouse to re-establish proper tracking.

  • Page 44: Using Keyboard Pass-Through

    Select Pass-through all keystrokes in regular window mode. Click OK to save setting. Using Macros The SwitchView IP 1020 web server comes pre-configured with macros for both the Windows and Sun platforms. To send a macro: Select Macros - <desired macro> from the Video Viewer window menu.

  • Page 45: Saving The View

    Chapter 4: The Video Viewer Saving the View You can save the display of a Video Viewer either to a file or to the clipboard for pasting into a word processor or other program. To capture the Video Viewer window to a file: Select File - Capture to File from the Video Viewer window menu.
  • Page 46 SwitchView IP 1020 Installer/User Guide...

  • Page 47: Appendices

    FLASH update is completed. CAUTION: Disconnecting or cycling power to the SwitchView IP 1020 device during an update may render the device inoperable and require the SwitchView IP 1020 device to be reprogrammed using the recovery procedure.
  • Page 48 Visit http://www.avocent.com/support and download the latest FLASH firmware from Avocent. Save the FLASH update file to the appropriate directory on the TFTP server. Use the server IP address 192.168.1 to set up the TFTP server.

  • Page 49: Appendix B: Technical Specifications

    Appendices Appendix B: Technical Specifications Table B.1: SwitchView IP 1020 Remote Access Device Product Specifications Server Port Number Types PS/2, USB Connectors PS/2, USB, VGA Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution 640 x 480 @ 60 Hz (Local Port and Remote Port Minimum)
  • Page 50 SwitchView IP 1020 Installer/User Guide Table B.1: SwitchView IP 1020 Remote Access Device Product Specifications (Continued) AC-input Cable 6 ft, 2 conductor, 18 AWG AC Frequency 50 - 60 Hz (autosensing) Ambient Atmospheric Condition Ratings Humidity 5 to 95% noncondensing (operating/storage) °...

  • Page 51: Appendix C: Sun Advanced Key Emulation

    Appendices Appendix C: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold and then press the key.

  • Page 52: Table C.2: Ps/2-To-Usb Keyboard Mappings

    SwitchView IP 1020 Installer/User Guide For example: For , press and hold and press , then Stop+A Ctrl+Shift+Alt Scroll Lock F1+A These key combinations will work with USB (if your Sun system comes with a USB port). With the exception of , these key combinations are not recognized by Microsoft Windows.

  • Page 53: Appendix D: Reset To Factory Defaults

    NOTE: This will reboot the SwitchView IP 1020 remote access device, and all connections will be lost. The blue LED on the front panel of the SwitchView IP 1020 device will blink twice to indicate that the device is being reprogrammed.

  • Page 54: Appendix E: Technical Support

    Appendix E: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: To resolve an issue: Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined.
  • Page 56 For Technical Support: www.avocent.com/support Avocent International Ltd. Avocent Corporation Avocent House, Shannon Free Zone 4991 Corporate Drive Shannon, County Clare, Ireland Huntsville, Alabama 35805-6201 USA Tel: +353 61 715 292 Tel: +1 256 430 4000 Fax: +353 61 471 871...

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