Additional Information Troubleshooting; Understanding Error Messages - Pioneer DEH-P6950IB Operation Manual

Additional Information
Troubleshooting
Symptom Cause
iPod doesn't Cables are incor-
operate cor- rectly connected.
rectly.
Understanding error
messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to record the
error message.
Built-in CD Player
Message Cause
ERROR-11, 12, Dirty disc
17, 30
ERROR-11, 12, Scratched disc
17, 30
ERROR-10, 11,
Electrical or me-
12, 15, 17, 30,
chanical
A0
ERROR-15 The inserted disc
does not contain
any data
ERROR-22, 23
The CD format
cannot be played
back
No audio The inserted disc
does not contain
any files that can
be played back
PROTECT All the files on
the inserted disc
are secured by
DRM
TRK SKIPPED The inserted disc
contains WMA
files that are pro-
tected by DRM
iPod
Message
Action
ERROR-11
Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.
ERROR-21
ERROR-30
ERROR-A0
No Songs
Action
Clean disc. STOP
Replace disc.
Switch the ignition
key, or switch to a
different source,
Handling guideline of discs
then back to the
CD player.
and player
Replace disc.
! Use only discs featuring either of following
Replace disc.
Replace disc.
! Use only conventional, fully circular discs.
Replace disc.
Replace disc.
! Use 12-cm or 8-cm CD. Do not use an
Black plate (51,1)
Cause
Communication
failure
Old version of
iPod
iPod failure
iPod is not
charged but op-
erates correctly
No songs
No songs in the
current list
two logos.
Do not use shaped discs.
adapter when playing 8-cm CDs.
<XRD7144-A/N>51
Appendix
Action
Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.
Update the iPod
version.
Reset the iPod.
Check if the con-
nection cable for
iPod shorted out
(e.g., not caught in
metal objects).
After checking,
switch the ignition
key or disconnect
the iPod and con-
nect again.
Transfer the songs
to iPod.
Select a list that
contains the
songs.
51
En