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This section will guide you to solve abnormal situations if you cannot access into the
Internet after installing the router and finishing the web configuration. Please follow
sections below to check your basic installation status stage by stage.
Checking the hardware status.
Checking the network connection settings on your computer.
Pinging the router from your computer.
Checking the ISP settings.
Resetting the Router to Factory Default Settings.
If all above stages are done and the router still cannot run normally, it is the time for you
to contact your dealer for advanced help.
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Follow the steps below to verify the hardware status.
1.
Check the power line and WLAN/LAN cable connections.
Refer to "2.1 Hardware Installation" for details.
2.
Turn on the router. Make sure the ACT LED blink once per second and the
correspondent LAN LED is bright.
3.
If not, it means that there is something wrong with the hardware status. Simply back
to "2.1 Hardware Installation" to execute the hardware installation again. And
then, try again.
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17
Vigor2955 Quick Start Guide
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