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Ford 2010 Transit Connect Owner's Manual

Ford 2010 transit connect automobile owner's manual.
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  • Page 1: Table Of Contents

    Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Locks and Security Keys Anti-theft system 2010 Transit Connect (tst) Owners Guide (own2002), 1st Printing USA (fus) Table of Contents...

  • Page 2

    Table of Contents Seating and Safety Restraints Seating Safety restraints Airbags Child restraints Tires, Wheels and Loading Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing Driving Starting Brakes AdvanceTrac Transmission operation Reverse sensing system Roadside Emergencies Getting roadside assistance Hazard flasher control...

  • Page 3

    Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2009 Ford Motor Company...

  • Page 4: Introduction

    Introduction CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.

  • Page 5

    Warning symbols on your vehicle When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind. Protecting the environment We must all play our part in protecting the environment.

  • Page 6

    Using your vehicle as an ambulance Do not use this vehicle as an ambulance. Your vehicle is not equipped with the Ford Ambulance Preparation Package.

  • Page 7

    In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...

  • Page 8

    Introduction may seek to access the information independently of Ford Motor Company and Ford of Canada. To the extent that any law pertaining to Event Data Recording applies to SYNC or its features, please note the following: Once 911 Assist (if equipped)

  • Page 9

    WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.

  • Page 10

    Introduction These are some of the symbols you may see on your vehicle. Safety Alert Fasten Safety Belt Airbag - Side Child Seat Tether Anchor Anti-Lock Brake System Brake Fluid - Non-Petroleum Based Stability Control System Master Lighting Switch Fog Lamps-Front Fuel Pump Reset Windshield Defrost/Demist...

  • Page 11

    Power Windows Front/Rear Child Safety Door Lock/Unlock Panic Alarm Engine Coolant Do Not Open When Hot Avoid Smoking, Flames, or Sparks Explosive Gas Power Steering Fluid Service Engine Soon Passenger Compartment Air Filter Check Fuel Cap Vehicle Symbol Glossary Power Window Lockout Interior Luggage Compartment Release Engine Oil...

  • Page 12: Instrument Cluster

    Instrument Cluster WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works.

  • Page 13

    WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. Brake system warning light: To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the on position when the engine is not running, or in a position between on and start, or...

  • Page 14

    Instrument Cluster Safety belt: Reminds you to fasten your front driver and passenger safety belt. A Belt-Minder chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minder chime feature.

  • Page 15

    Instrument Cluster Low tire pressure warning: Illuminates when your tire pressure is low. If the light remains on at start up or while driving, the tire pressure should be checked. Refer to Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for three seconds to ensure the bulb is working.

  • Page 16

    Instrument Cluster Headlamps: Illuminates when the low–beam headlamps are turned on. Rear fog lamps: Illuminates when the rear fog lamps are turned on. Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off or accessory position and the driver’s door is opened. Park warning chime: Sounds when the transmission is not in Park, the driver’s door is opened and the ignition is off or in accessory position.

  • Page 17: Gauges

    Instrument Cluster GAUGES Speedometer: Indicates the current vehicle speed. Tachometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine.

  • Page 18

    Instrument Cluster Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range. If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.

  • Page 19

    Information display 1. Distance to empty / clock: Registers the approximate distance the vehicle can travel before refuelling is necessary. Clock shows the current set time. Switching the display between “clock” and “distance to empty”: • Vehicles with “clock” displayed normally: Press the Select button (4) to switch to the “distance to empty”...

  • Page 20: Entertainment Systems

    AM/FM stereo (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.

  • Page 21: Am/fm Stereo With Cd

    AM/FM stereo with single CD (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.

  • Page 22

    Entertainment Systems Setting the clock To set the time or date, turn the radio on and press CLOCK until the time begins to flash. Press to access the desired selection (date or time). Once the desired selection is flashing, turn the VOL (Volume) control to adjust the time or date forward/backward.

  • Page 23: Auxiliary Input Jack (line In)

    Auxiliary input jack (Line in) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.

  • Page 24

    Entertainment Systems The auxiliary input jack allows you to connect your portable music player and play music through the vehicle speakers with high fidelity. Required equipment: 1. Any portable music player designed to be used with headphones 2. An audio extension cable with stereo male 1/8 in.

  • Page 25: Bluetooth System

    portable music players have different output levels, so not all players should be set at the same levels. Some players will sound best at full volume and others will need to be set at a lower volume. 3. If the music sounds distorted at lower listening levels, turn the portable music player volume down.

  • Page 26

    Bluetooth discovery mode. 6. Select FORD AUDIO when it appears in your phone’s display. 7. Enter the code number shown on the vehicle display using the phone keypad. If no code number is shown on the display, enter the Bluetooth PIN number 0000 or any number using the phone keypad.

  • Page 27

    Voice recognition Your Bluetooth system is equipped with a voice recognition system which allows you to perform some operations by speaking certain commands to the system. The system will respond with a series of beeps, confirmations or questions when necessary. At any time, you can say, “Cancel”...

  • Page 28

    Entertainment Systems Microphone Your vehicle has a microphone located in the A-pillar for the hands-free phone features and voice commands. To mute the microphone: During an active call, press < or > on the audio system. Press again to un-mute and return to normal function.

  • Page 29

    CD player voice commands Press the VOICE button on the stalk. After the tone, say, “CD player” and then any of the following commands: • Play • Shuffle all • Shuffle off • Repeat track • Help Can be used as a shortcut. Only available as a voice command if the CD contains audio data files such as .mp3 or .wma.

  • Page 30

    Entertainment Systems Phone voice commands Press the VOICE button on the stalk. After the tone, say, “Phone” and then any of the following commands: • Mobile name • Dial number • Delete directory • Store name* • Accept calls • Help Can be used as a shortcut.

  • Page 31

    Entertainment Systems Making a call using voice commands To make a hands-free call using your system: 1. Press the VOICE button on the stalk. 2. When the tone sounds, say, “Phone”. The system will confirm you are in phone mode. 3.

  • Page 32

    Entertainment Systems To accept the incoming call, press the system. To reject the incoming call, by pressing CD or AM/FM on the audio system. Redialing a number To redial a number: 1. Press on the audio system to enter the phone menu. 2.

  • Page 33

    3. Press < or > on the audio system to scroll through the list of paired (bonded) phones. 4. When the desired selection appears in the display that you would like to delete, press MENU. GENERAL AUDIO INFORMATION Radio frequencies: AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC).

  • Page 34

    CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Do not use any irregular shaped CDs or discs with a scratch protection film attached.

  • Page 35: Climate Controls

    Climate Controls MANUAL HEATING AND AIR CONDITIONING SYSTEM 1. Temperature control: Controls the temperature of the airflow in the vehicle. For optimum defrosting performance, set the dial to the defrost symbol 2. Air flow selections: Controls the direction of the airflow in the vehicle.

  • Page 36

    Climate Controls Recirculated air: Press to activate/deactivate air recirculation in the vehicle cabin. Recirculated air may reduce the amount of time required to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air will not function in 5.

  • Page 37: Rear Window Defroster

    Climate Controls To aid in side window defogging/demisting in cold weather: 1. Select 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel.

  • Page 38: Lights

    Lights HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. Turns the headlamps on. Rear fog lamp The headlamp control also operates the rear fog lamp. The rear fog lamp can only be turned on when the headlamp control is in position.

  • Page 39: Headlamps

    Lights High beams Pull the lever toward you to the second detent to activate the high beams. Pull the lever again toward you to the second detent to deactivate. Flash to pass Pull the lever toward you to the first detent to activate flash to pass, and release to deactivate.

  • Page 40

    Lights VERTICAL AIM ADJUSTMENT 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away. • (1) 8 feet (2.4 meters) • (2) Center height of lamp to ground •...

  • Page 41: Turn Signal Control

    TURN SIGNAL CONTROL • Push down to activate the left turn signal. • Push up to activate the right turn signal. INTERIOR LAMPS Dome lamps The dome lamp is equipped with a control switch that will illuminate when: • the doors are closed and the switch is in the right position.

  • Page 42: Bulb Replacement

    Lights BULB REPLACEMENT Lamp assembly condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.

  • Page 43

    Lights Replacing interior bulbs Check the operation of all bulbs frequently. Replacing front dome lamps 1. Make sure the headlamp switch is in the off position. 2. Switch off the interior lamps. 3. Pry out the light assembly with a flat screwdriver.

  • Page 44

    Lights Replacing reading bulbs 1. Open the reading lamp assembly. 2. Pull the bulb straight out and replace it. 3. After the bulb has been replaced, close the lamp assembly. Install in reverse order. Replacing exterior bulbs Check the operation of all bulbs frequently. Replacing headlamp bulbs 1.

  • Page 45

    Lights Replacing front parking lamp bulbs 1. Make sure the headlamp control is in the off position. 2. Turn the cover counterclockwise and remove it. 3. Remove the bulb and the bulb socket. 4. Pull the bulb straight out. Install in reverse order.

  • Page 46

    Lights Replacing front turn signal bulbs 1. Make sure the headlamp control is in the off position and open the hood. 2. Remove the bulb socket from the lamp assembly by turning it counterclockwise. 3. Pull the bulb straight out of the socket.

  • Page 47

    Lights 3. Remove the bulb socket from the lamp assembly by turning it counterclockwise. 4. Pull the bulb straight out of the socket. Install in reverse order.

  • Page 48

    Lights Replacing front and rear side marker bulbs 1. Make sure the headlamp control is in the off position and then open the cargo door. 2. Remove the side marker by gently prying the lamp assembly away from the vehicle. 3.

  • Page 49

    Lights Replacing high-mount brake lamp bulbs See your authorized dealer for replacement. Replacing license plate lamp bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the lens assembly. 3. Pull the bulb straight out. Install in reverse order.

  • Page 50: Driver Controls

    Driver Controls MULTI-FUNCTION LEVER Windshield wiper Move the lever down for a single wipe. For intermittent operation, move control up one position and adjust the rotary control to the desired speed. For normal operation, move control up two positions and up three positions for high speed wiping.

  • Page 51: Steering Wheel Adjustment

    TILT AND TELESCOPE STEERING COLUMN Release the locking lever to adjust the height of the steering wheel and its distance from the driver. Return the lever to its original position to secure the wheel. WARNING: Never adjust the steering wheel when the vehicle is moving.

  • Page 52

    Driver Controls OVERHEAD STORAGE SHELF The storage shelf above the windshield can be used for storing light objects such as safety jackets, coats, etc. WARNING: Do not place heavy or hard objects in the overhead storage, which may fall while driving, and could cause serious injury.

  • Page 53: Power Windows

    To have full capacity usage of your power point, the engine is required to be running to avoid unintentional discharge of the battery. To prevent the battery from being discharged: • do not use the power point longer than necessary when the engine is not running, •...

  • Page 54: Mirrors

    Driver Controls INTERIOR MIRROR The interior rear view mirror has two pivot points on the support arm which lets you adjust the mirror: up, down and from side-to-side. Push the tab to help reduce glare at night. WARNING: Do not adjust the mirror while the vehicle is in motion.

  • Page 55: Speed Control

    SPEED CONTROL (IF EQUIPPED) With speed control set, you can maintain a set speed without keeping your foot on the accelerator pedal. WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. Setting speed control The controls for using your speed control are located on the steering...

  • Page 56

    Driver Controls Resuming a set speed Press RES and release it. This will automatically return the vehicle to the previously set speed. Increasing speed while using speed control There are two ways to set a higher speed: • Press and hold SET + until you get to the desired speed, then release the control.

  • Page 57

    • Depress the brake pedal until the desired vehicle speed is reached, press SET +. Turning off speed control Press OFF. Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased. STEERING WHEEL CONTROLS (IF EQUIPPED) The following functions can be operated with the steering wheel controls:...

  • Page 58

    Driver Controls Seek Move the SEEK switch up or down: • In radio mode, this will locate the next radio station up or down the frequency band. • In CD mode, it will select the next or previous track. Mode Briefly press the button on the side: •...

  • Page 59

    Driver Controls DUAL REAR DOORS Open the right hand door first from either the outside (1) or inside (2) the vehicle. Open the left hand door second by squeezing the handle to unlatch the door and pulling it open.

  • Page 60

    Driver Controls Note: The dual rear doors should be closed before driving your vehicle. Leaving the doors open could cause serious damage to them and their components. The left door must be closed first. Opening the doors fully Push the yellow button located on the door and swing it open.

  • Page 61: Locks And Security

    KEYS The key operates all locks on your vehicle. You should always carry a second key with you in a safe place in case you require it in an emergency. If your vehicle is equipped with the SecuriLock™ Passive Anti-theft system, your keys are electronically coded to your vehicle;...

  • Page 62

    Locks and Security REMOTE ENTRY SYSTEM (IF EQUIPPED) This device complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 63

    Locks and Security Two-step door unlocking • Press and release to unlock the passenger doors. • Within three seconds, press and release again to unlock all the doors. Note: The interior lamps will illuminate if the control on the overhead lamp is not set to the off position.

  • Page 64

    Locks and Security Replacing the battery The remote entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. To replace the battery: 1. Carefully separate the transmitter unit from the key using a flat object (e.g. a screwdriver) at the recess on the back.

  • Page 65

    Locks and Security 7. Snap the two halves back together. Note: Replacement of the battery will not cause the remote transmitter to become deprogrammed from your vehicle. The remote transmitter should operate normally after battery replacement. Replacing lost remote entry transmitters If you would like to have your remote entry transmitter reprogrammed because you lost one, or would like to buy additional remote entry transmitters, you can either reprogram them yourself, or take all...

  • Page 66: Anti-theft System

    Note: The SecuriLock™ passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Large metallic objects, electronic devices that are used to purchase gasoline or similar items, or a second coded key on the same key chain may cause vehicle starting issues.

  • Page 67

    Anti-theft indicator The anti-theft indicator is located in the instrument cluster. • When the ignition is in the off position, the indicator will flash briefly to indicate the SecuriLock™ system is functioning as a theft deterrent. The indicator light will stop flashing after approximately 10 seconds. •...

  • Page 68

    Locks and Security The process for programming Securilock™ keys is independent of the process for programming Remote Entry Transmitters. If your vehicle is fitted with Securilock™ and Remote Entry, you must perform both learning procedures in order to program both the Immobilizer and Remote Locking functions of the key fob.

  • Page 69

    Locks and Security 11. Your new, unprogrammed key is now programmed. If the key has been successfully programmed it will start the vehicle’s engine and the theft indicator light will illuminate for three seconds and then go out. If the key was not successfully programmed, it will not start your vehicle’s engine and the theft indicator light will flash on and off, or stay on for more than three seconds.

  • Page 70: Seating And Safety Restraints

    Seating and Safety Restraints SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.

  • Page 71

    To adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve lock/release button and pushing down on the head restraint.

  • Page 72

    Seating and Safety Restraints To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Use a push tool, such as a key, to press the small button located on the side of the guide sleeve and, at the same time, press the lock/release button, then pull the...

  • Page 73

    WARNING: To minimize the risk of neck injury in the event of a crash, head restraints must be installed properly. Adjusting the front manual seat WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips.

  • Page 74

    Seating and Safety Restraints Move the front control to raise or lower the seat cushion. Using the manual lumbar support The lumbar support control is located on the in-board side of the seatback. Turn the lumbar support control clockwise for more support. Turn the lumbar support counter-clockwise for less support.

  • Page 75

    WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head restraint is placed in its proper position. The driver should never adjust the head restraint while the vehicle is in motion.

  • Page 76

    Seating and Safety Restraints Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head. For occupants of extremely tall stature, adjust the head restraint to its full up position.

  • Page 77

    To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head.

  • Page 78

    Seating and Safety Restraints To lower both seatbacks: 1. Remove all head restraints. Refer to Adjustable rear head restraints in this chapter. Note: Place the head restraint underneath the back of the front seat for storage. 2. Pull the levers on the side of the seatback.

  • Page 79

    Returning the seat to the upright position WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision.

  • Page 80: Safety Restraints

    Seating and Safety Restraints • Unlocked SAFETY RESTRAINTS Personal Safety System The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.

  • Page 81

    Seating and Safety Restraints Module (RCM). During a crash, the RCM may activate the safety belt pretensioners and/or either none, one, or both stages of the dual-stage airbag supplemental restraints based on crash severity and conditions. The fact that the pretensioners or airbags did not activate for both front seat occupants in a collision does not mean that something is wrong with the system.

  • Page 82

    Seating and Safety Restraints are properly restrained. Accident statistics suggest that children are much safer when properly restrained in the rear seating positions than in the front. WARNING: Air bags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active air bag.

  • Page 83

    Front outboard safety belt energy management retractors The front safety belt energy management retractors allow webbing to be pulled out of the retractor in a gradual and controlled manner in response to the occupant’s forward momentum. This helps reduce the risk of force-related injuries to the occupant’s chest by limiting the load on the occupant.

  • Page 84

    Seating and Safety Restraints WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision. WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system (SRS) is provided.

  • Page 85

    Seating and Safety Restraints Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. •...

  • Page 86

    Seating and Safety Restraints Automatic locking mode When to use the automatic locking mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating position (if equipped).

  • Page 87

    WARNING: After any vehicle collision, the safety belt systems at all seating positions (except the driver position, which does not have this feature) must be checked by an authorized dealer to verify that the automatic locking retractor feature for child seats is still functioning properly.

  • Page 88

    Seating and Safety Restraints WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a collision. Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts.

  • Page 89

    Both the driver’s and passenger’s safety belt usages are monitored and either may activate the Belt-Minder feature. The warnings are the same for the driver and the front passenger. If the Belt-Minder warnings have expired (warnings for approximately five minutes) for one occupant (driver or front passenger), the other occupant can still activate the Belt-Minder feature.

  • Page 90

    Seating and Safety Restraints The following are reasons most often given for not wearing safety belts (All statistics based on U.S. data): Reasons given... “Crashes are rare events” “I’m not going far” “Belts are uncomfortable” “I was in a hurry” “Safety belts don’t work”...

  • Page 91

    Reasons given... “I have an airbag” “I’d rather be thrown clear” WARNING: Do not sit on top of a buckled safety belt or insert a latchplate into the buckle to avoid the Belt-Minder chime. To do so may adversely affect the performance of the vehicle’s air bag system.

  • Page 92: Airbags

    Seating and Safety Restraints 1. Turn the ignition switch to the on position. DO NOT START THE ENGINE. 2. Wait until the safety belt warning light turns off (Approximately 1–2 minutes). • Step 3 must be completed within 50 seconds after the safety belt warning light turns off.

  • Page 93

    WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided. WARNING: Always transport children 12 years old and under in a rear seating position, and always properly use appropriate child restraints.

  • Page 94

    Seating and Safety Restraints WARNING: Additional equipment may affect the performance of the airbag sensors increasing the risk of injury. Please refer to the Body Builders Layout Book for instructions about the appropriate installation of additional equipment. Children and airbags Children must always be properly restrained.

  • Page 95

    The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder or sodium compounds which may irritate the skin and eyes, but none of the residue is toxic.

  • Page 96

    Seating and Safety Restraints Front passenger sensing system The front passenger sensing system is designed to meet the regulatory requirements of Federal Motor Vehicle Safety Standard (FMVSS) 208 and is designed to disable (will not inflate) the front passenger’s frontal airbag under certain conditions.

  • Page 97

    When the front passenger seat is not occupied (empty seat) or in the event that the front passenger frontal airbag is enabled (may inflate), the indicator lamp will be unlit. The front passenger sensing system is designed to disable (will not inflate) the front passenger’s frontal airbag when a rear facing infant seat, a forward-facing child restraint, or a booster seat is detected.

  • Page 98

    Seating and Safety Restraints Occupant Empty seat Small child in child safety seat or booster Small child with safety belt buckled or unbuckled Adult WARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position.

  • Page 99

    Objects Small (i.e. three-ring binder, small purse, bottled water) Medium (i.e. heavy briefcase, fully packed luggage) Empty seat, or small to medium object with safety belt buckled If you think that the status of the passenger airbag off indicator lamp is incorrect, check for the following: •...

  • Page 100

    If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this Owner’s Guide.

  • Page 101

    A difficulty with the system is indicated by one or more of the following: • The readiness light will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned on. • A series of five beeps will be heard. The tone pattern will repeat periodically until the problem and/or light are repaired.

  • Page 102

    Seating and Safety Restraints How does the side airbag system work? The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group.

  • Page 103

    WARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. WARNING: If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer.

  • Page 104: Child Restraints

    Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.

  • Page 105

    Recommendations for Safety Restraints for Children Child size, height, weight, or age Infants Children weighing 40 lb (18 kg) or less (generally age four or younger) toddlers Small Children who have outgrown or no children longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4)

  • Page 106

    Seating and Safety Restraints Recommendations for attaching child safety restraints for children Restraint Child Type Weight Rear Up to facing 48 lb child seat (21 kg) Forward Up to facing 48 lb child seat (21 kg) Forward Over facing 48 lb child seat (21 kg) WARNING: Air bags can kill or injure a child in a child seat.

  • Page 107

    WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or age. Follow the child restraint manufacturer’s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by the vehicle manufacturer.

  • Page 108

    Seating and Safety Restraints training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.

  • Page 109

    Children 12 and under should be properly restrained in a rear seating position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. Installing child safety seats with combination lap and shoulder belts Check to make sure the child seat is properly secured before each use.

  • Page 110

    Seating and Safety Restraints 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat...

  • Page 111

    Seating and Safety Restraints 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

  • Page 112

    Ford Motor Company recommends the use of a child safety seat having a top tether strap. See Attaching child safety seats with tether straps and Recommendations for attaching safety restraints for children in this chapter for more information.

  • Page 113

    Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LATCH anchors are located at the rear section of the rear seat between the cushion and seatback, below the locator symbols on the seat back.

  • Page 114

    Seating and Safety Restraints Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child seat from side to side and forward and back where it is secured to the vehicle.

  • Page 115

    Seating and Safety Restraints • Five-passenger vehicle Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor. Once the child safety seat has been installed, using either the safety belt or the lower anchors of the LATCH system, you can attach the top tether strap.

  • Page 116

    Seating and Safety Restraints 2. Locate the anchor for the center seating position. 3. Clip the tether strap to the anchor as shown. Second-row outboard seating positions 1. Remove the head restraint. For instructions on how to remove the head restraint, refer to Second row adjustable head restraints earlier in this chapter.

  • Page 117

    If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. Child booster seats The belt-positioning booster (booster seat) is used to improve the fit of the vehicle safety belt.

  • Page 118

    To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better.

  • Page 119

    Types of booster seats There are generally two types of belt-positioning booster seats: backless and high back. Always use booster seats in conjunction with the vehicle lap/shoulder belt. • Backless booster seats If your backless booster seat has a removable shield, remove the shield.

  • Page 120

    Seating and Safety Restraints Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.

  • Page 121

    Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.

  • Page 122: Tires, Wheels And Loading

    Tires, Wheels and Loading NOTICE TO UTILITY VEHICLE AND TRUCK OWNERS Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed...

  • Page 123

    VEHICLE CHARACTERISTICS How your vehicle differs from other vehicles SUV and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may • Higher – to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody components.

  • Page 124: Tire Information

    Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.

  • Page 125

    WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.

  • Page 126: Tire Inflation

    Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.

  • Page 127

    Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.

  • Page 128

    Tires, Wheels and Loading Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive.

  • Page 129

    Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and...

  • Page 130

    (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.

  • Page 131

    4. Use both eye and ear protection. For a mounting pressure more than 20 psi greater than the maximum pressure, a Ford Dealer or other tire service professional should do the mounting. Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft.

  • Page 132

    Tires, Wheels and Loading WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds.

  • Page 133

    • Front Wheel Drive (FWD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.

  • Page 134

    Tires, Wheels and Loading Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1.

  • Page 135

    Note: You may not find this information on all tires because it is not required by federal law. Letter rating Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR.

  • Page 136

    Tires, Wheels and Loading 12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 course as a tire graded 100.

  • Page 137

    Tires, Wheels and Loading Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information beyond those of “P” type tires; these differences are described below. Note: Tire Quality Grades do not apply to this type of tire. 1.

  • Page 138: Tire Pressure Monitoring System (tpms)

    Tires, Wheels and Loading Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.

  • Page 139

    Tires, Wheels and Loading vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.) As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS) that illuminates a low tire pressure...

  • Page 140

    Tires, Wheels and Loading WARNING: The Tire Pressure Monitoring System is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge, see Inflating your tires in this chapter. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.

  • Page 141

    When you believe your system is not operating properly The main function of the Tire Pressure Monitoring System is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended. Please refer to the following chart for information concerning your Tire Pressure Monitoring System: Low Tire...

  • Page 142

    Tires, Wheels and Loading Low Tire Possible Pressure cause Warning Light Flashing Warning Spare tire in Light TPMS malfunction When inflating your tires When putting air into your tires (such as at a gas station or in your garage), the Tire Pressure Monitoring System may not respond immediately to the air added to your tires.

  • Page 143

    • To reduce the chances of interference from another vehicle, the TPMS reset procedure should be performed at least 3 feet (1 meter) away from another Ford Motor Company vehicle undergoing the TPMS reset procedure at the same time. • Do not wait more than two (2) minutes between resetting each tire sensor or the system will timeout and the entire procedure will have to be repeated on all four wheels.

  • Page 144

    Tires, Wheels and Loading 2. Place the ignition in the off position and keep the key in the ignition. 3. Cycle the ignition to the on position with the engine off. 4. Turn the hazard flashers on then off 3 times. This must be accomplished within ten seconds.

  • Page 145

    SNOW TIRES AND CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

  • Page 146: Vehicle Loading

    Tires, Wheels and Loading VEHICLE LOADING This section will guide you in the proper loading of your vehicle to keep your loaded vehicle weight within its design rating capability. Properly loading your vehicle will provide maximum return of vehicle design performance.

  • Page 147

    Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload.

  • Page 148

    Tires, Wheels and Loading GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The total load on each axle must never exceed its GAWR.

  • Page 149

    • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.

  • Page 150

    Tires, Wheels and Loading WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.

  • Page 151: Trailer Towing

    you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45 kg) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 lb.

  • Page 152: Recreational Towing

    Tires, Wheels and Loading RECREATIONAL TOWING Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome. These guidelines are designed to ensure that your transmission is not damaged. Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle.

  • Page 153: Driving

    STARTING Positions of the ignition 1. O (off) — locks the steering wheel, automatic transmission gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off. 2. I (accessory) — allows the electrical accessories such as the radio to operate while the engine is not running.

  • Page 154

    Driving WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes. Important safety precautions When the engine starts, the idle RPM runs faster to warm the engine. If the engine idle speed does not slow down automatically, have the vehicle checked.

  • Page 155

    3. Turn the key to II (on) without turning the key to III (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. Starting the engine 1.

  • Page 156

    Driving Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least one inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air. ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in starting and allows the heater/defroster system to respond quickly.

  • Page 157: Brakes

    • To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two pronged (cheater) adapters. Also ensure that the block heater, especially the cord, is in good condition before use. • Make sure that when in operation, the extension cord plug /engine block heater cord plug connection is free and clear of water in order to prevent possible shock or fire.

  • Page 158

    Driving Refer to Brake system warning light in the Instrument Cluster chapter for information on the brake system warning light. Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an Anti-lock Braking System (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking.

  • Page 159

    Parking brake To set the parking brake (1), pull the parking brake handle up as far as possible. The BRAKE warning lamp will illuminate and will remain illuminated until the parking brake is released. To release, press and hold the button (2), pull the handle up slightly, then push the handle down.

  • Page 160: Advancetrac

    Driving ADVANCETRAC WITH ROLL STABILITY CONTROL™ (RSC ) STABILITY ENHANCEMENT SYSTEM WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and/or wheel/tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac with RSC system.

  • Page 161

    • Electronic Stability Control (ESC), which functions to help avoid skids or lateral slides • Roll Stability Control™ (RSC ), which functions to help avoid a vehicle roll-over. The AdvanceTrac with RSC system automatically enables each time the engine is started. All features of the AdvanceTrac with RSC system (TCS, ESC, and RSC ) are active and monitor the vehicle from start-up.

  • Page 162

    Driving During Traction Control events the “sliding car” icon instrument cluster will flash. If the Traction Control system is activated excessively in a short period of time, the braking portion of the system may become temporarily disabled to allow the brakes to cool down. In this situation, Traction Control will use only engine power reduction or transfer to help control the wheels from over-spinning.

  • Page 163

    During an event that activates the Roll Stability Control™ (RSC ) the “sliding car” icon in the instrument cluster will flash. Certain adverse driving maneuvers may activate the Roll Stability Control system, which include: • Emergency lane-change • Taking a turn too fast •...

  • Page 164

    Driving PREPARING TO DRIVE WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. Utility vehicles and trucks have larger tires and increased ground clearance, giving the vehicle a higher center of gravity than a passenger car.

  • Page 165

    the van on a regular basis. These drivers will gain valuable experience handling the van. This experience will help make each trip safer. The van should be operated at a safe speed which, in some conditions, may be less than the posted speed limit. Further, all occupants should be properly restrained.

  • Page 166

    Driving BRAKE-SHIFT INTERLOCK This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed. If you cannot move the gearshift lever out of P (Park) with ignition in the on position and the brake pedal pressed: 1.

  • Page 167: Transmission Operation

    AUTOMATIC TRANSMISSION OPERATION Understanding the gearshift positions of the 4–speed automatic transmission This vehicle is equipped with an adaptive Transmission Shift Strategy. Adaptive Shift Strategy offers the optimal transmission operation and shift quality. When the vehicle’s battery has been disconnected for any type of service or repair, the transmission will need to relearn the normal shift strategy parameters, much like having to reset your radio stations when your vehicle battery has been disconnected.

  • Page 168

    Driving N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through four.

  • Page 169: Reverse Sensing System

    1 (First) This position allows for first gear only. • Provides maximum engine braking. • Selecting 1 (First) at higher speeds will cause the transmission to downshift to first gear once the vehicle has slowed down to the appropriate speed. Note: 2 (Second) and 1 (First) are not intended for use under extended or normal driving conditions and results in lower fuel economy.

  • Page 170

    Driving The RSS detects obstacles up to 6 feet (1.8 meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases.

  • Page 171

    Driving When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage.

  • Page 172: Roadside Emergencies

    Roadside Emergencies ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...

  • Page 173: Hazard Flasher Control

    Motorhome customers in the U.S and Canada should contact 1-800-444-3311. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles. To obtain reimbursement information, U.S.

  • Page 174: Fuel Pump Shut-off Switch

    Roadside Emergencies FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.

  • Page 175

    Standard fuse amperage rating and color Fuse Mini rating fuses Grey Violet Pink 7.5A Brown Blue Yellow Natural Green — — — — — Roadside Emergencies COLOR Standard Maxi fuses fuses Grey — Violet — Pink — — Brown — —...

  • Page 176: Passenger Compartment Fuse Panel

    Roadside Emergencies Passenger compartment fuse panel The fuse panel and relay box are located below the instrument panel to the left of the steering wheel. The fuses are coded as follows: Fuse/Relay Location Fuse Amp Protected Circuits Rating — Headlamps, Daytime Running Lamps (DRL) relay —...

  • Page 177

    Fuse/Relay Fuse Amp Location Rating 7.5A 7.5A 7.5A 7.5A 7.5A 7.5A Roadside Emergencies Protected Circuits Power mirrors Light switch, Exterior lighting — Not used — Not used — Not used Horn Tire Pressure Monitor System (TPMS), Radio, Instrument cluster — Not used —...

  • Page 178

    Roadside Emergencies Fuse/Relay Location Fuse Amp Protected Circuits Rating — Not used — Not used 7.5A Anti-lock Brake System (ABS)/Traction control, Steering angle sensor 7.5A Airbag module, Passenger airbag off indicator Locks — Not used — Not used Front power windows 7.5A Rear window defroster/heated mirror switch...

  • Page 179: Power Distribution Box

    Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads. WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the battery or refilling fluid reservoirs.

  • Page 180

    Roadside Emergencies The high-current fuses are coded as follows: Fuse/Relay Location Fuse Amp Rating — Not used 40A** Passenger compartment fuse panel 20A** Ignition switch 20A** Fuel pump 10A* Powertrain control module (PCM) keep alive power, Canister solenoid 15A* PCM, Data link connector 10A* Backup lamps 15A*...

  • Page 181: Changing Tires

    Fuse/Relay Location *Mini fuse **Cartridge fuse CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when the spare tire is in use.

  • Page 182: Dissimilar Spare Tire/wheel Information

    Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.

  • Page 183

    • Use snow chains on the end of the vehicle with the dissimilar spare tire • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: •...

  • Page 184

    Roadside Emergencies Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible. Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate hazard flashers. 2. Place gearshift lever in P (Park) and turn engine off.

  • Page 185: Tire Change Procedure

    3. Detach the first cable by pulling up the cap and sliding it away from the wheel. Then turn the end of the cable so it fits through the slot and remove the cable and bracket. 4. Detach the second cable by unscrewing the bolt.

  • Page 186

    Roadside Emergencies 1. Block the diagonally opposite wheel. 2. Attach the chisel clip to the end of the wrench. Insert the flat end between the rim and the wheel cover and carefully remove the cover. 3. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.

  • Page 187

    4. Align the slot on top of the jack with the sheet metal flange indicated by the jack locator triangle next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground. WARNING: To lessen the risk of personal injury, do not put any part of your body...

  • Page 188

    Roadside Emergencies Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. 1. Lay the tire on the ground with the valve stem facing up toward the vehicle.

  • Page 189: Wheel Lug Nut Torque

    M12 x 1.5 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel.

  • Page 190: Jump Starting

    Roadside Emergencies JUMP STARTING WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle.

  • Page 191

    Roadside Emergencies Connecting the jumper cables 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

  • Page 192

    Roadside Emergencies 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.

  • Page 193

    Roadside Emergencies Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

  • Page 194

    Roadside Emergencies 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

  • Page 195: Wrecker Towing

    It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If your vehicle is to be towed from the rear using wheel lift equipment, the front wheels (drive wheels) must be placed on a dolly to prevent damage to the transmission.

  • Page 196

    Roadside Emergencies Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: •...

  • Page 197: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.

  • Page 198

    • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final...

  • Page 199

    In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126...

  • Page 200

    THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program.

  • Page 201

    (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

  • Page 202

    If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S.

  • Page 203: Reporting Safety Defects (u.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...

  • Page 204: Cleaning

    Cleaning WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid.

  • Page 205

    • After polishing chrome bumpers, apply a coating of Motorcraft Premium Liquid Wax (ZC-53-A), available from your authorized dealer, or an equivalent quality product to help protect from environmental effects. WAXING • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product.

  • Page 206

    Cleaning • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time. •...

  • Page 207

    PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and Tar Remover (ZC-42).

  • Page 208

    Cleaning INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel, interior trim areas and cluster lens with a clean, damp, white cotton cloth, then use a clean and dry white cotton cloth to dry these areas. • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel.

  • Page 209

    FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs;...

  • Page 210

    Cleaning Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Wheel and Tire Cleaner (ZC-37-A)

  • Page 211: Maintenance And Specifications

    SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Customer Information Guide to find out which parts and services are covered.

  • Page 212

    Maintenance and Specifications OPENING THE HOOD 1. Lift and swivel the hood badge back. 2. Insert the key and turn it to the left to release the primary latch. Then, turn they key to the right to release the secondary latch. Note: To prevent damage to, or loss of the key, remove the key immediately after opening the hood...

  • Page 213: Engine Compartment

    Maintenance and Specifications IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 1. Engine coolant reservoir 2. Engine oil filler cap 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Windshield washer fluid reservoir 7. Air filter assembly 8. Automatic transmission fluid dipstick 9.

  • Page 214

    In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specification WSB-M8B16-A2. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.

  • Page 215: Engine Oil

    Maintenance and Specifications CHANGING THE WIPER BLADES 1. Pull the wiper arm away from the vehicle. Turn the blade at an angle from the wiper arm. Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm.

  • Page 216

    Maintenance and Specifications • If the oil level is between the MIN and MAX marks, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below the MIN mark, add enough engine oil to raise the level within the MIN and MAX range.

  • Page 217

    Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance information. Ford production and Motorcraft replacement oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced.

  • Page 218: Battery

    Maintenance and Specifications BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry.

  • Page 219

    WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention.

  • Page 220: Engine Coolant

    Maintenance and Specifications • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant should be checked at the intervals listed in scheduled maintenance information.

  • Page 221

    When the engine is cold, check the level of the engine coolant in the reservoir. • The engine coolant should be at the FULL COLD level or within the COLD FILL RANGE as listed on the engine coolant reservoir (depending upon application). •...

  • Page 222

    Maintenance and Specifications • Add Motorcraft Specialty Orange Engine Coolant with Bittering Agent, or equivalent meeting Ford specification WSS-M97B44-D. Refer to Maintenance product specifications and capacities in this chapter. • Do not add/mix a Yellow or Green type of engine coolant such...

  • Page 223

    Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.

  • Page 224

    Maintenance and Specifications Coolant refill capacity To find out how much fluid your vehicle’s cooling system can hold, refer to Maintenance product specifications and capacities in this chapter. Fill your engine coolant reservoir as outlined in Adding engine coolant in this section. Severe climates If you drive in extremely cold climates (less than –34°F [–36°C]): •...

  • Page 225

    WARNING: If fail-safe cooling activates, pull off the road as soon as safely possible, and turn the engine off, because the engine may automatically shut off while driving without further indication. How fail-safe cooling works If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation.

  • Page 226: Fuel Information

    Maintenance and Specifications FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed. WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.

  • Page 227

    • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention.

  • Page 228

    Maintenance and Specifications Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; •...

  • Page 229

    The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford, Motorcraft or other certified fuel filler cap is not used. WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.

  • Page 230

    Maintenance and Specifications Choosing the right fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 10% ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded fuel or any other fuel. The use of leaded fuel is prohibited by law and could damage your vehicle.

  • Page 231

    Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverse effect on powertrain components.

  • Page 232

    Maintenance and Specifications empty. Empty reserve is the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty. The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank.

  • Page 233

    economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy. Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy.

  • Page 234

    Maintenance and Specifications Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economy at any speed. • Carrying unnecessary weight may reduce fuel economy (approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried). •...

  • Page 235

    If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.

  • Page 236

    Maintenance and Specifications a malfunction. Temporary malfunctions may cause the service engine soon indicator to illuminate. Examples are: 1. The vehicle has run out of fuel—the engine may misfire or run poorly. 2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly.

  • Page 237

    Maintenance and Specifications for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. The OBD-II system is designed to check the emission control system during normal driving.

  • Page 238

    Maintenance and Specifications BRAKE FLUID The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid.

  • Page 239

    Maintenance and Specifications 4. Place the gearshift lever in P (Park) and leave the engine running. 5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick.

  • Page 240: Air Filter(s)

    Maintenance and Specifications If necessary, add fluid in 1/2 pint (250 ml) increments through the filler tube until the level is correct. After adding fluid, wait 20 minutes before checking the fluid level in order to allow the level to stabilize. If an overfill occurs, excess fluid should be removed by an authorized dealer.

  • Page 241: Part Numbers

    Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.

  • Page 242: Maintenance Product Specifications And Capacities

    Maintenance and Specifications...

  • Page 243

    Maintenance and Specifications...

  • Page 244

    Maintenance and Specifications...

  • Page 245: Engine Data

    ENGINE DATA Engine Cubic inches Required fuel Firing order Ignition system Compression ratio Spark plug gap Maintenance and Specifications 2.0L I4 engine 87 octane 1–3–4–2 C.O.P 10.0:1 .051 inch +/- .002 (1.3 mm +/- .05)

  • Page 246

    Maintenance and Specifications Engine drivebelt routing IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s...

  • Page 247

    Maintenance and Specifications Vehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. XXXXXXXXXXXXXXXXX Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number (VIN) contains the following information: 1.

  • Page 248

    Maintenance and Specifications TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Four-speed automatic (4F27E) Code...

  • Page 249: Accessories

    GENUINE FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of Genuine Ford Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.

  • Page 250

    Accessories For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label).

  • Page 251: Ford Extended Service Plan

    FORD ESP EXTENDED SERVICE PLANS More than 30 million Ford, Lincoln, and Mercury owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind” protection beyond the New Vehicle Limited Warranty coverage.

  • Page 252

    Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.

  • Page 253

    Ford Extended Service Plan...

  • Page 254: Index

    Index AdvanceTrac ...160 Air cleaner filter ...240–241 Airbag supplemental restraint system ...92, 101 and child safety seats ...94 description ...92, 101 disposal ...103 driver airbag ...94, 102 indicator light ...101, 103 operation ...94, 102 passenger airbag ...94, 102 side airbag ...101 Ambulance packages ...6 Antifreeze (see Engine coolant) ...220...

  • Page 255

    Coolant checking and adding ...220 refill capacities ...224, 242 specifications ...242 Cruise control (see Speed control) ...55 Customer Assistance ...172 Ford Extended Service Plan ...251 Getting assistance outside the U.S. and Canada ...201 Getting roadside assistance ...172 Getting the service you need ...197...

  • Page 256

    Index Fail safe cooling ...224 Fluid capacities ...242 Four-Wheel Drive vehicles preparing to drive your vehicle ...164 Fuel ...226 calculating fuel economy ...231 cap ...228 capacity ...242 choosing the right fuel ...230 comparisons with EPA fuel economy estimates ...234 detergent in fuel ...231 filling your vehicle with fuel ...226, 228, 231 filter, specifications ...226, 241...

  • Page 257

    Lamps bulb replacement specifications chart ...42 daytime running light ...38 headlamps ...38 headlamps, flash to pass ...39 instrument panel, dimming ...39 interior lamps ...41, 43 replacing bulbs ...44 LATCH anchors ...112 Liftgate ...59 Lights, warning and indicator ...12 anti-lock brakes (ABS) ...158 Load limits ...146 Loading instructions ...151 Locks...

  • Page 258

    Index Safety restraints ...80, 83, 85–87 Belt-Minder ...88 for adults ...85–86 for children ...104 Occupant Classification Sensor ...81 warning light and chime ...88 Safety restraints - LATCH anchors ...112 Safety seats for children ...108 Safety Compliance Certification Label ...246 Seats ...70 child safety seats ...108 front seats ...73 SecuriLock passive anti-theft...

  • Page 259

    Vehicle Identification Number (VIN) ...247 Vehicle loading ...146 Ventilating your vehicle ...156 Warning lights (see Lights) ...12 Washer fluid ...214 Water, Driving through ...170 Windows power ...53 rear wiper/washer ...50 Windshield washer fluid and wipers checking and adding fluid ...214 operation ...50 replacing wiper blades ...215 Wrecker towing ...195...

This manual also for:

2010 transit connect passenger

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