General problems
Problem
The machine shakes
during the spin cycle.
The pump makes
strange noises.
Large amounts of
detergent residue
remain in the
detergent dispenser
drawer.
Fabric conditioner is
not completely
dispensed or too
much water remains
in the §
compartment.
The laundry has not
been spun
satisfactorily.
When laundry is dry it
feels hard to the
touch.
The display is in a
different language.
Possible cause
The machine feet are not
level.
This is not a fault! These noises occur at the end of a
pump sequence as a normal part of the operation.
The water supply
pressure is too low.
Powder detergent used
in conjunction with water
softeners tends to
become sticky.
The siphon tube is not
correctly positioned or is
clogged up.
The spin speed selected
was too low.
Too vigorous wash
action.
Not enough detergent
was used.
No fabric conditioner was
used.
A different language has
been selected in
"Settings J" "Language J".
Problem solving guide
Remedy
Level the machine (see
"Installation and
connection").
– Clean the filter in the
water inlet.
– It may be useful to select
the Water plus extra
option.
In future, add washing
powder into the dispenser
drawer first, and then add
the water softener.
Clean the siphon, (see
"Cleaning and care -
Cleaning the detergent
dispenser drawer").
Select a higher spin speed
next time.
Programme in gentle action
and more water.
Increase detergent dose to
prevent limescal build up in
laundry.
Use fabric conditioner in last
rinse.
Set the language you want.
The flag symbol will guide
you.
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