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ZyXEL Communications Prestige 630 User Manual

ZyXEL Communications Prestige 630 User Manual

Adsl usb modem
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Prestige 630
ADSL USB Modem
User's Guide
Version 1.1
April 2002

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Summary of Contents for ZyXEL Communications Prestige 630

  • Page 1 Prestige 630 ADSL USB Modem User’s Guide Version 1.1 April 2002...

  • Page 2: Copyright

    ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.

  • Page 3: Zyxel Limited Warranty

    Prestige 630 ADSL USB Modem ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period and...

  • Page 4: Information For Canadian Users

    Prestige 630 ADSL USB Modem Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.

  • Page 5: Federal Communications Commission (Fcc) Interference Statement

    Prestige 630 ADSL USB Modem Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations.

  • Page 6: Customer Support

    Prestige 630 ADSL USB Modem Customer Support When contacting your Customer Support Representative, please have the following information ready: ♦ Product model and serial number. ♦ Warranty Information. ♦ Date you received your Product. ♦ Brief description of the problem and the steps you took to solve it.

  • Page 7: Table Of Contents

    Prestige 630 ADSL USB Modem Table of Contents Copyright ...............................ii ZyXEL Limited Warranty ..........................iii Information for Canadian Users........................iv Federal Communications Commission (FCC) Interference Statement ............v Customer Support ............................vi List of Figures ...............................ix List of Tables..............................xi About ADSL ..............................xii About USB..............................xiii...
  • Page 8 Prestige 630 ADSL USB Modem Windows Millennium and 98 Second Edition .................3-1 Windows 2000..........................3-4 Windows XP............................3-7 Chapter 4 User Interface Screens........................4-1 CSA ..............................4-1 4.1.1 Control Panel ..........................4-1 4.1.2 System Tray ..........................4-1 Chapter 5 ADSL Control and Status Interface..................5-1 Introduction ............................5-1 Modem Performance........................5-2...

  • Page 9: List Of Figures

    Prestige 630 ADSL USB Modem List of Figures Figure 1-1 Back Panel Connections ....................... 1-2 Figure 1-2 Splitter ............................1-3 Figure 1-3 USB Cable Connectors......................... 1-3 Figure 1-4 Windows Installation Wizard ....................... 1-4 Figure 1-5 Run Setup ............................. 1-5 Figure 1-6 Optimize Screen ........................... 1-6 Figure 1-7 ADSL Control and Status......................
  • Page 10 Prestige 630 ADSL USB Modem Figure 3-11 Internet Connection Screen .......................3-11 Figure 3-12 Internet Account Information Screen ..................3-12 Figure 5-1 ADSL Control and Status Screen....................5-1 Figure 7-1 Network Window - Configuration Tab ..................7-1 Figure 7-2 TCP/IP Properties Window - IP Address Tab................7-2 Figure 7-3 TCP/IP Properties Window - Gateway Tab .................7-3...

  • Page 11: List Of Tables

    Prestige 630 ADSL USB Modem List of Tables Table 1-1 Needed Information ........................1-1 Table 1-2 LED Descriptions ........................1-10 Table 8-1 Troubleshooting..........................8-1 List of Tables...

  • Page 12: About Adsl

    Prestige 630 ADSL USB Modem About ADSL Your Prestige 630 ADSL USB Modem Congratulations on the purchase of your new modem! Your modem combines the super-fast speed of state- of-the-art ADSL (Asynchronous Digital Subscriber Line) technology with the ease of setup and operation facilitated by a Plug and Play USB (Universal Serial Bus) interface.

  • Page 13: About Usb

    Prestige 630 ADSL USB Modem About USB USB (Universal Serial Bus) is a data communications standard that allows your to computer recognize (auto- detect) new devices. No technical expertise is required to install your device. You simply plug your USB cable in and follow a limited set of easy-to-understand, automatically generated instructions.

  • Page 14: Preface

    Prestige 630 ADSL USB Modem Preface This manual provides instructions for two Prestige 630 models, one for ADSL over POTS (Plain Old Telephone System) and on for ADSL over ISDN (Integrated Synchronous Digital System). Both models are discussed together in this guide.
  • Page 15 “Select” or “Choose” means for you to select one from the predefined choices. • Window and command choices are in Bold Times New Roman font. The “ZyXEL Prestige 630 ADSL USB Modem” is also referred to as the “modem” in this manual. Preface...

  • Page 17: Chapter 1 Installing Your Modem

    Prestige 630 ADSL USB Modem Chapter 1 Installing Your Modem This chapter introduces the ports and LED indicators; and shows you how to install your modem and software driver. Needed Information Fill in the table below with information from your Internet Service Provider (ISP) and telephone company before installation.

  • Page 18: Installation Procedure

    Prestige 630 ADSL USB Modem See the appendix for more information about VPI and VCI. Installation Procedure Have your system operating disk handy during the installation, in case a specific file can not be found on your computer. The back panel has two interfaces: a USB and an ADSL port as shown in the following figure.

  • Page 19: Figure 1-2 Splitter

    Prestige 630 ADSL USB Modem Figure 1-2 Splitter Step 1. Close all Windows programs and applications. Step 2. Plug the square end of the USB cable into the back of your modem (see figures), and then plug the rectangular end of the USB cable into the back of your computer.

  • Page 20: Figure 1-4 Windows Installation Wizard

    Prestige 630 ADSL USB Modem These instructions show how to do a custom ZyXEL installation without using the Windows installation wizard. Click Cancel. Figure 1-4 Windows Installation Wizard Click Yes or Continue Anyway if Windows 2000 or XP displays Digital Signature Not Found or Windows Logo Testing alerts.

  • Page 21: Figure 1-5 Run Setup

    Prestige 630 ADSL USB Modem Use Browse to find Setup.exe on the supporting CD Then click Figure 1-5 Run Setup Step 4. Click Next in the Welcome screen to display the License Agreement screen. Step 5. Read the license agreement and click Yes to agree to the terms and bring up the Read Me screen.

  • Page 22: Figure 1-6 Optimize Screen

    Prestige 630 ADSL USB Modem Step 7. In the Driver Components screen, select the driver if your ISP has not pre-configured it for you. Type the VPI and VCI specified by your telephone company and click Next. Step 8. Select the framing type specified by your ISP and click Next.

  • Page 23: Connecting

    Prestige 630 ADSL USB Modem You may opt to buy a telephone microfilter to install between the wall jack and your telephone(s). A microfilter acts as a low pass filter that screens out possible interference. Connecting Step 1. In Windows, click Start (usually in the bottom left-hand corner) Settings...

  • Page 24: Figure 1-7 Adsl Control And Status

    Prestige 630 ADSL USB Modem Step 2. Use the Connect button in the ADSL Control and Status window to initiate a connection with your ISP. The button text changes to Disconnect after a connection is established. Click Connect. Figure 1-7 ADSL Control and Status Step 3.

  • Page 25: Pppoa And Pppoe Setup

    Prestige 630 ADSL USB Modem PPPoA and PPPoE Setup From the Windows desktop, double-click the Shortcut to ZyXEL ADSL icon. Configure the screen as follows (this screen varies slightly depending on OS). Type your user name from your ISP. Type your user password from your ISP.

  • Page 26: Front Panel Leds

    Prestige 630 ADSL USB Modem Front Panel LEDs The LEDs on the front panel of your modem indicate operational status. The table under the following figure describes the LED functions. Figure 1-9 Front Panel LEDs Front Panel LED Descriptions Table 1-2 LED Descriptions...

  • Page 27: Chapter 2 Modifying Dial-Up Settings

    Prestige 630 ADSL USB Modem Chapter 2 Modifying Dial-up Settings This chapter shows you how to modify PPPoA and PPPoE settings in Windows. Use the following procedures to change the user name, password, VPI and VCI settings PPPoA or PPPoE dial-up connections.

  • Page 28: Figure 2-2 Configure Vpi And Vci In Windows 2000

    Prestige 630 ADSL USB Modem In the Phone number field, type “p” followed by the VPI and VCI numbers separated by a comma; for example “p8,35”. For PPPoA: Type “p” and your VPI and VCI numbers separated by a comma.

  • Page 29: Windows Me And 98

    Prestige 630 ADSL USB Modem Windows ME and 98 Step 1. From the Windows desktop, double-click the My Computer icon and then the Dial-up Networking icon. Right-click the ZyXEL ADSL icon and then click Properties to bring up the following screen.

  • Page 30: Figure 2-4 Configure Vpi And Vci In Windows 98 Or Me

    Prestige 630 ADSL USB Modem Step 2. Configure the Connection Properties screen as follows: Click this radio button. Type the VPI and VCI provided by your ISP. Click OK. Figure 2-4 Configure VPI and VCI in Windows 98 or ME...

  • Page 31: Windows Xp

    Prestige 630 ADSL USB Modem Step 3. From the Windows desktop, double-click the Shortcut to ZyXEL ADSL icon to bring up the following screen. Type your user name and password from your ISP. Click Connect. Figure 2-5 Connect To Window Step 3.

  • Page 32: Figure 2-6 Xp Connect Window

    Prestige 630 ADSL USB Modem Type your user name and password from your ISP. Click Properties if your ISP gave you a service name (PPPoE only). Figure 2-6 XP Connect Window Modifying Dial-up Settings...
  • Page 33 Prestige 630 ADSL USB Modem Step 2. Click the General tab in the properties window and type the service name from your ISP in the Service name field and click OK. Step 3. Click Connect in the connect window. Modifying Dial-up Settings...

  • Page 35: Chapter 3 Dial-Up Set-Up

    Prestige 630 ADSL USB Modem Chapter 3 Dial-Up Set-Up This chapter shows you how to set up a new PPPoA or PPPoE connection in Windows . Windows Millennium and 98 Second Edition Use the following procedure to set up Windows ME or 98 Second Edition for use with PPPoA or PPPoE.

  • Page 36: Figure 3-2 Ppp Atm Connection Properties Screen

    Prestige 630 ADSL USB Modem Step 3. Configure the PPP ATM Adapter Connection Properties screen as follows (PPPoE does not use this screen): Select the type specified by your ISP Click this radio button Select 1.5 Mbit/sec Type the VPI...

  • Page 37: Figure 3-3 Phone Number Screen

    Prestige 630 ADSL USB Modem Step 4. In the next screen, enter the following information. PPPoA does not use the telephone number, but you must enter a number (any number will do). Enter a number here for PPPoA. For PPPoE:...

  • Page 38: Windows 2000

    Prestige 630 ADSL USB Modem Step 7. Input the User Name and Password that your ISP supplies. Figure 3-4 Connect To Screen Step 8. Click Connect to set-up the connection. Windows 2000 Use the following procedure to set up Windows 2000 for use for PPPoA or PPPoE.

  • Page 39: Figure 3-5 Select A Device Screen

    Prestige 630 ADSL USB Modem Step 5. In the Select a Device screen, select the first listed ZyXEL Communications Corporation USB PPPoA (ATM) modem, as shown below and click Next. Select ZyXEL USB PPPoA (ATM) with PPPoA. Select All available...

  • Page 40: Figure 3-6 Phone Number To Dial Screen

    Prestige 630 ADSL USB Modem Step 6. The Phone Number to Dial screen is displayed next. Configure as shown below and then click Next to bring up the Connection Availability screen. For PPPoA: Type “p” and your VPI and VCI numbers separated by a comma.

  • Page 41: Windows Xp

    Prestige 630 ADSL USB Modem Step 7. In the Connection Availability screen, click Next to bring up the Completing the Network Connection Wizard screen. Use the default For all users Click Next Figure 3-7 Connection Availability Screen Step 8. In the Completing the Network Connection Wizard screen, you can use the default connection name or type in one of your choice.

  • Page 42: Figure 3-8 Network Connection Type Screen

    Prestige 630 ADSL USB Modem Step 2. Double-click the Create a new connection icon. Step 3. In the Welcome screen, click Next. Step 4. In the Network Connection Type screen, click the Connect to the Internet option button. Then click Next to bring up the Getting Ready screen.

  • Page 43: Figure 3-9 Getting Ready Screen

    Prestige 630 ADSL USB Modem Step 5. In the Getting Ready screen, select the Set up my connection manually option button, as shown below and click Next. Figure 3-9 Getting Ready Screen Dial-up Set-up...

  • Page 44: Figure 3-10 Connection Name Screen

    Prestige 630 ADSL USB Modem Step 6. The Connection Name screen is displayed next. Type the name of your ISP and then click Next to bring up the Internet Connection screen. Figure 3-10 Connection Name Screen 3-10 Dial-up Set-up...

  • Page 45: Figure 3-11 Internet Connection Screen

    Prestige 630 ADSL USB Modem Step 7. In the Internet Connection screen, click Connect using a broadband connection that requires a user name and password option button and then Next to bring up the Internet Account Information screen. Figure 3-11 Internet Connection Screen...

  • Page 46: Figure 3-12 Internet Account Information Screen

    Prestige 630 ADSL USB Modem Step 8. Type your user name, name and password from your ISP in the Internet Account Information screen and then click Next. Figure 3-12 Internet Account Information Screen 3-12 Dial-up Set-up...
  • Page 47 Prestige 630 ADSL USB Modem Step 9. Select the option button in the Completing the New Connection Wizard screen to have an icon for this connection added to your desktop. Then click Finish. Dial-up Set-up 3-13...

  • Page 49: Chapter 4 User Interface Screens

    Prestige 630 ADSL USB Modem Chapter 4 User Interface Screens This chapter introduces the Control and Status Application and its System Tray icon. Install your software and modem (see previous chapter) before proceeding. The CSA (Control and Status Application) displays information about your modem’s status and performance, and also allows you to connect or disconnect it.
  • Page 50 Prestige 630 ADSL USB Modem • Yellow • Green Leave your cursor on the tray icon to view a ToolTip pop-up text that indicates the current state of the modem when it is connected: • Bytes received • Bytes transmitted •...

  • Page 51: Chapter 5 Adsl Control And Status Interface

    Prestige 630 ADSL USB Modem Chapter 5 ADSL Control and Status Interface This chapter introduces the features and uses of the ADSL Control and Status interface. Introduction Use the ADSL Control and Status interface for connecting and disconnecting as well as monitoring status.

  • Page 52: Modem Performance

    Prestige 630 ADSL USB Modem After the first access, just double-click the System Tray icon (in the bottom right-hand corner) to open the ADSL Control and Status interface. Modem Performance Two bar graphs indicate the throughput rates. One indicates the transmit rate (upstream) and the second indicates the receive rate (downstream).

  • Page 53: Chapter 6 Uninstalling Your Modem

    Prestige 630 ADSL USB Modem Chapter 6 Uninstalling Your Modem This chapter tells how to uninstall your modem’s software driver. Uninstall Procedure Use the following steps to completely uninstall your modem’s software driver. Step 1. Close all Windows programs and applications.

  • Page 55: Chapter 7 Modify Tcp/Ip Networking Options

    Prestige 630 ADSL USB Modem Chapter 7 Modify TCP/IP Networking Options This chapter shows you how to modify TCP/IP networking options. TCP/IP settings are automatically set-up during the software installation process. Use the following OS specific procedures to change TCP/IP settings (if necessary) when using the RFC 1483 driver. The procedures detail statically assigned, as opposed to dynamically assigned, information.

  • Page 56: Figure 7-2 Tcp/Ip Properties Window - Ip Address Tab

    Prestige 630 ADSL USB Modem Step 3. Use the IP Address tab to configure TCP/IP Properties. Click here and type your IP Address and Subnet Mask in the spaces provided. Then click OK. Figure 7-2 TCP/IP Properties Window - IP Address Tab...

  • Page 57: Windows 2000 And Xp Procedures

    Prestige 630 ADSL USB Modem Step 4. Use this window to add or remove gateways. Consult with your network administrator to determine the appropriate addresses for your needs. To add a new gateway: type the address in the New gateway field and click Add.

  • Page 58: Figure 7-4 Local Area Connection 2 Properties Window - General Tab

    Prestige 630 ADSL USB Modem Step 2. Use the General tab to reach your TCP/IP networking properties. Select Internet Protocol (TCP/IP). Then click Properties. Figure 7-4 Local Area Connection 2 Properties Window - General Tab Modify TCP/IP Networking Options...

  • Page 59: Windows Me Procedure

    Prestige 630 ADSL USB Modem Step 4. Use the General tab to configure TCP/IP properties. Click here and type the information that your service provider gave you. Click here and type the information that your service provider gave you. Then click OK.

  • Page 60: Figure 7-6 Network Window - Configuration Tab

    Prestige 630 ADSL USB Modem Step 2. Use the Configuration tab to reach TCP/IP properties. Select TCP/IP - >ZyXEL USB ADSL Modem (RFC1483 Mode). Then click Properties. Figure 7-6 Network Window - Configuration Tab Modify TCP/IP Networking Options...

  • Page 61: Figure 7-7 Tcp/Ip Properties Window - Ip Address Tab

    Prestige 630 ADSL USB Modem Step 3. Use the IP Address tab to configure TCP/IP properties. Click here and type your IP Address and Subnet Mask address in the spaces provided. Select this check box and click Figure 7-7 TCP/IP Properties Window - IP Address Tab Step 4.

  • Page 63: Chapter 8 Troubleshooting

    Prestige 630 ADSL USB Modem Chapter 8 Troubleshooting This chapter covers potential problems and the possible solutions. Table 8-1 Troubleshooting PROBLEM CORRECTIVE ACTION None of the LEDs turn on when Make sure your computer is turned on. I start the modem.
  • Page 64 Prestige 630 ADSL USB Modem Modify TCP/IP Networking Options...

  • Page 65: Appendix Vpi And Vci

    Prestige 630 ADSL USB Modem Appendix VPI and VCI ATM is a connection-oriented technology, meaning that it sets up virtual circuits over which end systems communicate. The terminology for virtual circuits is as follows: VC (virtual channel) Logical connections between end stations...

  • Page 67: Index

    Prestige 630 ADSL USB Modem Index Customer Support ..........vi About ADSL ............. xii ADSL ..............xii Device Status ........... 5-2 ADSL Control and Status ......4-1, 5-1 Dial-Up Set-Up..........3-1 Advantages of ADSL ........xii Downstream Data Rates........xiv Advantages of USB.......... xiii Always on ............
  • Page 68 Prestige 630 ADSL USB Modem ToolTip.............4-2 Online Registration..........iii Troubleshooting..........8-1 Power Supply............xiv Uninstalling ............6-1 PPPoA Setup............ 3-1 Upstream Data Rates ........xiv PPPoA Set-Up ..........3-1 USB ..............xiii Private..............xii USB as Power Source........xiv USB Cable Connectors........1-4 Quick Start Guide ..........xiv USB Compliance ..........

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