Alternate Attendant; Attendant Administration; Account Code; Forced Verified - Xblue Networks PCS Digital Features List

Account Code

Forced Verified

When enabled, the user must dial an account code in order to make an outgoing call on a
CO line. The system compares the code dialed with those in the Account Code Table. If a
match is found, the call goes out, if no match is found, the call is denied.
Unforced/Unverified
A personal or departmental account code can be assigned for tracking time spent on
personal and/or customer accounts.

Alarm Key

The Alarm Key is used with the Hotel/Motel Feature to show when wake up calls are set.

Alternate Attendant

A second station can be programmed as the Alternate Attendant. The alternate answering
position serves as a back-up position to the primary attendant. CO ringing will forward to the
alternate answering position after the pre-programmed ring alternate position time.

Answering Machine Emulation

Answer Machine Emulation simulate a telephone answering machine. When a call is station
forwarded to voicemail, the voicemail button will flash indicating that a caller is leaving a
message. The user can press that button and listen to the message being left. Additionally, the
user can pull the call out of voicemail and speak to the caller.
Attendant
One primary attendant is provided in the system for support of necessary services like Line
Recall, Forced Incoming Intercom, Call Forward and Manual Night Service Operation. A second
or alternate attendant position may be established for common sharing of incoming CO line calls
or load sharing during peak traffic periods.

Attendant Administration

The attendant can perform specific administrative functions, such as selecting the operating
mode; Day, Night or Timed, program speed dial bins. In the Systems 24/48 the Attendant can set
the system time and date. In the Suite 64 the attendant can also record auto attendant greetings
and Temporary Mode, which requires the VAA Card.

Attendant Recall

When the hold recall timer expires, callers placed on hold by an extension will recall back to the
extension, if the call goes unanswered, the call recalls at the attendant extension.
Attendant set time and date
In some of the PCS Digital systems the attendant can enter a code and set the time and date.
Features subject to change without notice
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