When The Error Message Is Displayed On The Computer - Savin 1027 Scanner Reference

Appendix
Message
Transmission to the server has been failed.
To confirm the result, see the Delivered Files
Status.
Transmission to the server has been failed.
The data will be retransmitted later.

When the Error Message Is Displayed on the Computer

This section describes main possible causes and actions for error messages dis-
played on the computer when the TWAIN driver is used.
Note
7
❒ If an error message that is not contained in this section appears, turn off the
main power switch of the machine, and then turn it on again. If the message
is still shown after scanning is executed again, note the content of the message
and the error number (if listed in the table), and contact your service repre-
sentative. For information about how to turn off the main power switch, see
p.73 "Powering Off the Machine".
Message
[Cannot connect to the scanner. Check the network
Access Mask settings in User Tools.]
[Cannot detect the paper size of the original. Specify
the scanning size.]
[Cannot find the scanner. Check if the scanner main
power is on.]
[Cannot find the scanner used for the previous scan.
Another scanner will be used instead.]
70
Possible Cause and Action
While sending a file to the delivery server, a
network error has occurred and the file could
not be sent correctly. Try the operation once
more.
If the message is still shown, the network may
be crowded and notify the network adminis-
trator.
If multiple files were sent, use the Delivery
Files Status screen to check for which file the
problem occurred. ⇒ p.49 "Checking the De-
livery Result"
A network error has occurred and a file was
not sent correctly to the delivery server. Wait
until retry is performed automatically after a
preset interval. If the retry fails again, notify
the network administrator.
Cause and Action
The access mask is set. Notify the network or
scanner administrator.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly on the
exposure glass, the opening/closing action
of the ADF triggers the automatic original
size detection process. Raise the ADF by
more than 30 degrees.
• Check whether the machine is connected to
the network correctly.
Check whether the power switch of the previ-
ously used scanner is turned on. Reselect the
scanner.