LaCie SAFE User Manual
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LaCie SAFE User Manual

Rugged design by neil poulton
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LaCie
rugged
SAFE
User Manual

Table of Contents

1. Introduction .................................................................................................................. 5
1.1. Shock Protection Features ................................................................................................................. 6
1.2. Heat Dissipation Features ................................................................................................................. 6
1.3. Box Content .................................................................................................................................... 7
1.4. Minimum System Requirements ......................................................................................................... 8
1.5. Views of the Drive ............................................................................................................................ 9
1.5.1. Top/Front View ...................................................................................................................... 9
1.5.2. Drive Mode LED Behavior ....................................................................................................... 9
1.5.3. Rear View .............................................................................................................................. 9
1.6. Cables and Connectors .................................................................................................................. 10
1.6.1. USB Cables and Connectors ................................................................................................. 10
1.6.2. FireWire Connections ........................................................................................................... 10
2. Before Installing Your LaCie Rugged Safe ................................................................... 11
2.1. How to Use the Fingerprint Sensor ................................................................................................... 11
2.2. Being An Administrator ................................................................................................................... 12
2.3. About Authorized Users and Rights .................................................................................................. 12
3. Connecting Your LaCie Rugged Safe .......................................................................... 13
3.1. Connecting the Interface Cable ....................................................................................................... 14
3.1.1. Connectivity: Installing LaCie Safe Manager ........................................................................... 14
3.1.2. Connectivity: Ports ................................................................................................................ 14
3.2. Connecting Multiple Devices ........................................................................................................... 15
3.3. Connecting the Optional Power-Sharing Cable (USB) ....................................................................... 16
3.4. Install and Run LaCie Safe Manager Software ................................................................................... 17
3.4.1. Windows Users .................................................................................................................... 17
3.4.2. Mac Users ........................................................................................................................... 18
3.5. Disconnecting Your Hard Drive ....................................................................................................... 19
3.6. Switching Interfaces ........................................................................................................................ 19
4. Setting Up Your LaCie Rugged Safe ............................................................................ 20
4.1. Step 1: Registering the First User ..................................................................................................... 21
4.2. Step 2: Registering the First User's Fingerprint .................................................................................. 22
5. Using Your LaCie Rugged Safe ................................................................................... 24
5.1. Unlocking and Locking Your Rugged Safe ........................................................................................ 25
5.1.1. Unlocking the Drive with LaCie Safe Manager Installed............................................................ 25
5.1.2. Unlocking the Drive without LaCie Safe Manager Installed ....................................................... 26
5.1.3. Locking the Drive ................................................................................................................. 27
5.2. Manage Your Rugged Safe ............................................................................................................. 28
5.2.1. Accessing the Rugged Safe Administration Page ...................................................................... 28
5.2.2. Administration Page.............................................................................................................. 30
5.2.4. Granting Administration Rights (Administrator only) ................................................................. 31
5.2.5. Removing Users (Administrator only) ...................................................................................... 31
5.2.6. Reinitialize the Drive (Administrator only) ................................................................................ 31
5.3. LaCie Safe Manager Launch Preferences.......................................................................................... 32
6. Formatting Your LaCie Rugged Safe ........................................................................... 33
6.1. One Partition for the Rugged Safe ................................................................................................... 33
6.2. Formatting Your LaCie Rugged Safe ................................................................................................ 34
6.2.1. Windows XP Users ................................................................................................................ 34
• D
n
P
esign by
eil
oulton
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Summary of Contents for LaCie SAFE

  • Page 1: Table Of Contents

    5.1. Unlocking and Locking Your Rugged Safe ..................25 5.1.1. Unlocking the Drive with LaCie Safe Manager Installed............25 5.1.2. Unlocking the Drive without LaCie Safe Manager Installed ............26 5.1.3. Locking the Drive ......................... 27 5.2. Manage Your Rugged Safe ......................28 5.2.1.
  • Page 2 8.1. Troubleshooting the Hard Drive....................... 45 8.1.1. Mac Users ........................... 45 8.1.2. Windows Users ........................47 8.2. Troubleshooting the Fingerprint Sensor .................... 49 9. Contacting Customer Support ..................50 9.1. LaCie Technical Support Contacts ....................51 10. Warranty Information ....................52...
  • Page 3 FCC Rules. Operation is subject to the fol- Trademarks Modifications to this product not authorized lowing conditions: by LaCie could void the FCC & Industry Apple, Mac, and Macintosh are registered 1. The devices may not cause harmful in- Canada regulations and negate your au- trademarks of Apple Inc.
  • Page 4 Never place objects con- essential that only the supplied power cord taining liquids on the LaCie Rugged be used. Safe, as they may spill into its open- ings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury.

  • Page 5: Introduction

    Fingerprint US government and worldwide. The implementation scanning, which is the technology used by the Rugged Safe, is one of AES in products intended to protect national secu- of the most common biometric systems used today. By limiting ac-...

  • Page 6: Shock Protection Features

    Its unique design draws heat away from the internal drive toward the external casing. The internal drive is kept safe, prolonging its life and reliability. As a consequence, it is normal that the external casing is warm to the touch.

  • Page 7: Box Content

    User Manual page 7 1.3. Box Content Your LaCie Rugged Safe should contain the following: LaCie Rugged Safe Hi-Speed USB 2.0 cable FireWire 800 cable FireWire 400 to 800 (6 pin to 9 pin) adapter cable Power sharing cable...

  • Page 8: Minimum System Requirements

    Safe. *The included FireWire 400 to 800 cable allows you to connect your Rugged Safe to a FireWire 400 port on a computer. **Many computers do not have native FireWire 800 ports. To take advantage of the faster FireWire interface, you may need to pur- chase an expansion card for your desktop (PCI-E) or portable (Ex- press34) computer.

  • Page 9: Views Of The Drive

    1.5.1. Top/Front View Biometric Fingerprint Sensor – This is where you swipe your finger to gain access to your LaCie Rugged Safe. See section 2.1. How to Use the Fingerprint Sensor, for more information. Drive Mode LED – This LED indicates the drive mode. See the table below for details.

  • Page 10: Cables And Connectors

    FireWire 800 is ideal for bandwidth-inten- sive applications, such as audio, video, and graphics. Your LaCie drive is shipped with a Hi-Speed USB 2.0 cable, to en- FireWire 800 Cables sure maximum data transfer performance when connected to a Hi- Speed USB 2.0 port...

  • Page 11: Before Installing Your Lacie Rugged Safe

    11 2. Before Installing Your LaCie Rugged Safe The LaCie Rugged Safe is unlike many other portable drives as it is built for data security, both inside and out. Please familiarize yourself with the drive’s protection features before you get started.

  • Page 12: Being An Administrator

    ✦ LaCie recommends a minimum of two administrators since one person is rarely available all the time. Please note that LaCie is not liable if one or more administrators are no longer available and access to your Rugged Safe is blocked.

  • Page 13: Connecting Your Lacie Rugged Safe

    (Mac/Windows) environment, your drive should use the FAT32 (MS- DOS) file system format. See section 6. Formatting Your LaCie Rugged Safe, for more details. While it will erase data, you may reformat the drive at any time CAUTION: Your LaCie Rugged Safe relies on its aluminum alloy casing to help dissipate heat.

  • Page 14: Connecting The Interface Cable

    Fig. 08 3.4. Install and Run LaCie Safe Manager Software for instruc- tions on installing LaCie Safe Manager. Once the installation is fin- ished, you may use either port for all supported operating systems. IMPORTANT INFO: If your Rugged Safe does not power on within TECHNICAL NOTE: The Rugged Safe will work on the USB 2.0 and...

  • Page 15: Connecting Multiple Devices

    IMPORTANT INFO: You can not have the FireWire and USB in- (i.e. digital video camera) directly to the LaCie Rugged Safe (this connection is called a “daisy chain”). terfaces connected at the same time. If you would like to switch be- tween interfaces, you must follow the steps on section 3.6.

  • Page 16: Connecting The Optional Power-Sharing Cable (Usb)

    Sharing Cable (USB) It is possible that the USB connection from your computer will not provide enough power to the LaCie Rugged Safe. To provide ad- ditional power to the Rugged Safe, attach the included USB power sharing cable to the drive from your computer.

  • Page 17: Install And Run Lacie Safe Manager Software

    When attaching the LaCie Rugged Safe to a computer without LaCie Safe Manager, the drive LED blinks red and will not appear on the desktop (Mac) or in My Computer/Computer (Windows) until an authorized user has swiped his finger.

  • Page 18: Mac Users

    USB 2.0 port for the installation. Both ports are available for configuration once the installation is complete. See 3.1. Connecting the Interface Cable for further information. 1. Run the LaCie Safe Manager installer from the LaCie Rugged Safe UTILITIES partition.

  • Page 19: Disconnecting Your Hard Drive

    Fig. 17 – Windows Vista/Windows 7 Users Select Eject for the device you wish to unmount. A message will appear notifying you that it is safe to remove the device. Mac Users Drag the hard drive icon to the trash (Fig.

  • Page 20: Setting Up Your Lacie Rugged Safe

    If LaCie Safe Manager is not open, you may launch the software manually. To open LaCie Safe Manager: Windows Users: ✦ In the task bar, right click the LaCie Safe Manager icon and select Open LaCie Safe Manager... (Fig. 19 & Fig.

  • Page 21: Step 1: Registering The First User

    4.1. Step 1: Registering the First User User Information LaCie Safe Manager will launch automatically when your Rugged Safe is attached to your computer. Before moving forward, check that your drive is selected in the column on the left (Fig.

  • Page 22: Step 2: Registering The First User's Fingerprint

    5. To register additional fingerprints, please repeat steps 1-3. 6. Register another fingerprint or click Next to continue. 7. Upon selecting Next, LaCie Safe Manager will add the user information and register the finger(s) (Fig.
  • Page 23 User Manual page 23 8. LaCie Safe Manager will ask if you want to format the drive us- ing FAT32 for use with Windows and Mac (Fig. 29). If you prefer HFS (Mac) or NTFS (Windows), choose cancel and use your operating system’s disk utility to format the Rugged Safe.

  • Page 24: Using Your Lacie Rugged Safe

    User Manual page 24 5. Using Your LaCie Rugged Safe You can start to use your LaCie Rugged Safe drive once you have successfully registered at least one user. Connect the drive to begin storing and accessing data (see section 3.

  • Page 25: Unlocking And Locking Your Rugged Safe

    When attaching the LaCie Rugged Safe to a computer without LaCie Safe Manager, the drive will not appear on the desktop (Mac) or in My Computer (Windows) until an authorized user has swiped his finger.

  • Page 26: Unlocking The Drive Without Lacie Safe Manager Installed

    Unlocking the Drive without LaCie Safe Manager Installed 1. Connect the Rugged Safe to the computer. 2. The LED on top of the drive will turn green than red while the drive is initializing. A few moments later, the LED will blink red.

  • Page 27: Locking The Drive

    27 5.1.3. Locking the Drive 1. Computers with or without LaCie Safe Manager may lock the drive by ejecting (Windows) or unmounting (Mac) the partition: ✦ Windows users may eject the device. Right-click on the drive icon in My Computer (Windows XP) or Computer (Windows Vista and Windows 7) and select Eject.

  • Page 28: Manage Your Rugged Safe

    LaCie Safe Manager. The admin- istrator will be able to modify all users, while a non-administrator will only be able to change his own settings. The Rugged Safe may remain locked while making changes on the Administration page.
  • Page 29 TECHNICAL NOTE: By default, the first user registered on the Rug- ged Safe is an administrator. However, user rights may be changed after the initial configuration. IMPORTANT INFO: LaCie highly recommends giving at least two people administration privileges in case one person leaves the com- pany or is not available.

  • Page 30: Administration Page

    Access Description Device name All users ✦ The default name is “Rugged Safe” but all users have the right to change it at any time. ✦ Please note that this is not the name of the partition. User name Administrator(s) ✦...

  • Page 31: Granting Administration Rights (Administrator Only)

    2. Check the box next to “Allow this user to administer the disk”. 3. LaCie Safe Manager will modify the user account, allowing Ja- cob to have administrator rights. The icon for Jacob now in- cludes a star (Fig.

  • Page 32: Lacie Safe Manager Launch Preferences

    32 5.3. LaCie Safe Manager Launch Preferences To make adjustments on how LaCie Safe Manager launches, select the Rugged Safe icon in the menu bar (Mac) or right-click in the system tray (Windows). Choose Preferences. (Fig. 44). Fig. 44...

  • Page 33: Formatting Your Lacie Rugged Safe

    6. Formatting Your LaCie Rugged Safe The first user registration asks if you would like to format your LaCie Rugged Safe in FAT32. FAT32 is a file system best used when shar- File System Formats ing a drive between Mac and Windows operating systems. You may...

  • Page 34: Formatting Your Lacie Rugged Safe

    4. If the “Initialize and Convert Disk Wizard” window appears, click Cancel. 5. Windows will list the hard drives that are installed on the system. Locate your LaCie hard disk drive (Fig. 45). If there is a red circle with a white line, you must initialize the disk. Right-click the icon to select Initialize.
  • Page 35 32GB or less - see 6. Formatting Your LaCie Rugged Safe). Once FAT32 or NTFS has been selected (Fig. 50), you have the option to Perform a quick format, which allows for a much faster format. While Disk Management does not check the drive for errors as extensively with a quick Fig.
  • Page 36 LaCie rugged SAFE Formatting Your Hard Drive • D esign by oulton User Manual page 36 12. A window appears listing your choices. If all seems well, click Finish to begin the format process (Fig. 51). To make a change, select Back.

  • Page 37: Windows Vista And Windows 7 Users

    Windows XP 64-bit supports GPT, it is best to use MBR if you in- Fig. 53 tend to share your LaCie device with computers running Windows XP 32-bit. Switching from MBR to GPT or, conversely, from GPT to MBR, is not difficult.
  • Page 38 (Fig. 57) Once you have chosen a partition size, select Next. IMPORTANT INFO: LaCie does not support using the Rugged Safe with more than one partition. See 6.1. One Partition for the Rugged Safe for further information. Fig. 56 continued on the next page>>...
  • Page 39 LaCie rugged SAFE Formatting Your Hard Drive • D esign by oulton User Manual page 39 5. Assign a drive letter or accept the default. (Fig. 58) Select Next. 6. Choose the file system format for the partition. If the partition size is 32GB or less, the choices will include NTFS and FAT32.
  • Page 40 XP SP2 with a special driver. Mac OS support is questionable, which limits sharing your LaCie drive between Windows and Apple operat- ing systems. LaCie does not support using the Rugged Safe with the exFAT file system. 7. The last window is a summary of the format options you have just selected.

  • Page 41: Mac Users

    Windows Vista and Windows 7 Users for instructions on formatting using alternative operating systems. For more information on the optimal file format, go to 6. Formatting Your LaCie Rugged Safe. CAUTION: Following these steps will erase everything from the hard drive. Back up all data that you want to protect or continue to use before you format the disk drive.
  • Page 42 User Manual page 42 IMPORTANT INFO: LaCie does not support using the Rugged Safe with more than one partition. See 6.1. One Partition for the Rugged Safe for further information. 6. From the Volume Scheme: menu, choose the number of partitions for the disk drive using the pull-down menu (Fig.

  • Page 43: Frequently Asked Questions (Faq)

    How many users can have access to a A maximum of ten users can have access to a single Rugged Safe, including at least one ad- Rugged Safe drive? ministrator. More than one user may be granted administration privileges. LaCie recommends a minimum of two administrators since one person is rarely available all the time.
  • Page 44 LaCie highly recommends giving at least two people Administration privileges in case one per- available? son leaves the company or is not available. LaCie does not take responsibility in the event that the Administrator becomes unavailable to access the data on the LaCie Rugged Safe.

  • Page 45: Troubleshooting

    Answer The drive is not Does an icon for the drive appear There should be an icon for the LaCie drive on the desktop. If the drive recognized by the on the desktop? does not appear, follow the rest of the Troubleshooting tips to isolate the computer.
  • Page 46 Check your files and folders to ensure that these types of characters are not being used. Did you get an error message Simply ignore this message. The drive will remount to the desktop. LaCie telling you that the drive has been drives conserve power by spinning down when you set your computer to disconnected when coming out of sleep mode, and when the computer is “woken”...

  • Page 47: Windows Users

    Is there an icon for the drive in My Go into My Computerr/Computer and look for an icon and drive letter Computer/Computer? assigned to the LaCie drive. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem. Does your computer’s configura- Check section 1.4.
  • Page 48 Hi-Speed USB 2.0? Are you using a certified Hi-Speed Ensure that the cable you are using has been properly certified. The Hi- Speed USB 2.0 cable that was shipped with your LaCie drive has been USB 2.0 cable to connect your drive?

  • Page 49: Troubleshooting The Fingerprint Sensor

    LaCie Technical Support. See section 9. Contacting Customer Sup- port for details. If you are having problems with your LaCie Rugged Safe, see section Troubleshooting. Try one or all of the following if you experience some difficulty with the fingerprint sensor: ✦...

  • Page 50: Contacting Customer Support

    Located on a sticker at the back of drive or on the original packaging LaCie Rugged Safe file format Mac users: Select the Rugged Safe icon on the desktop and press Command + I, or press the Control key and choose Get Info. Windows users: Right click the Rugged Safe icon and select Properties.

  • Page 51: Lacie Technical Support Contacts

    LaCie rugged SAFE Contacting Customer Support • D esign by oulton User Manual page 51 9.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia http://www.lacie.com/cn/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Brazil http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/us/contact http://www.lacie.com/befr/contact/ (French) LaCie Canada LaCie Denmark http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/dk/contact...

  • Page 52: Warranty Information

    ✦ The tamper seal on the drive casing is broken. Email: info.au@lacie.com LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result.

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