LaCie SAFE Mobile Hard Drive User Manual

LaCie SAFE Mobile Hard Drive User Manual

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LaCie SAFE Mobile Hard Drive with encryption
User's Manual

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  • Page 1: How To Use This Manual

    LaCie SAFE Mobile Hard Drive with encryption How To Use This Manual User’s Manual How To Use This Manual In the toolbar: Previous Page / Next Page Go to Beginning / Go to End Printing: While optimized for onscreen viewing, the pages of this manual are formatted for printing on 8 "...
  • Page 2: Table Of Contents

    3.4. Rules for Registering Users 3.5. About Encryption Levels 4. Connecting Your SAFE Drive 4.1. Connect the USB 2.0* Cable to Your LaCie Drive and to Your Computer 4.2. Connecting the USB Power Sharing Cable 5. Setting Up Your LaCie SAFE Drive 5.1.
  • Page 3 LaCie SAFE Mobile Hard Drive with encryption Table of Contents User’s Manual 6.3. Reset to Factory Default 6.4. Using Multiple SAFE Drives on the Same Computer 6.5. Disconnecting and Locking the Drive 7. Helpful Information 7.1. File System Formats 7.1.1. Windows Users 7.1.2.
  • Page 4: Foreword

    LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
  • Page 5 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Manufacturer’s Declaration for CE Certification We, LaCie, hereby certify that this device is in compliance with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
  • Page 6: Health And Safety Precautions

    General Use Precautions: • Do not expose the LaCie SAFE mobile hard drive to temperatures outside the range of 5° C to 45° C (41° F to 104° F). Doing so may damage the hard drive or disfigure its casing. Avoid placing your LaCie hard drive near a source of heat or exposing it to sunlight (even through a window).
  • Page 7: Introduction

    The LaCie SAFE mobile hard drive performs just like a standard external hard drive, but keeps your data secure with a technology known as biometry. This emerging field is devoted to the identification of individuals using biological traits such as fingerprints or voice recognition.
  • Page 8: Unpacking Your Lacie Safe Drive

    2. Unpacking Your LaCie SAFE Drive Building on years of storage experience, LaCie has teamed up with leaders in the security industry to create a new family of drives that can seamlessly keep your most important data secure from prying eyes. These latest drives are performance-based solutions that provide you with the quality you’ve come to expect from LaCie.
  • Page 9: Before Installing Your Safe Drive

    3. Before Installing Your SAFE Drive Yes, we know you are anxious to start using your new LaCie SAFE mobile hard drive, but because it has extra data security features not found on standard external hard drives, you should take a minute to familiarize yourself with these items first: •...
  • Page 10: Rules For Registering Users

    10 3.4. Rules for Registering Users The LaCie SAFE drive can save up to 10 fingerprints. Since each registered user must register at least two fingerprints, the drive can accommodate a maximum of five users. For more on registering users, see section 5. Setting Up Your LaCie SAFE Drive.
  • Page 11 3. Before Installing Your SAFE Drive LaCie SAFE Mobile Hard Drive with encryption User’s Manual page 11 What are the different encryption modes used by the SAFE drive? DES: Data Encryption Standard The DES is an asymmetric public algorithm, developed by a team at IBM around 1974 and adopted as a national standard in US in 1977.
  • Page 12: Connecting Your Safe Drive

    12 4. Connecting Your SAFE Drive Follow these steps to quickly get your LaCie SAFE drive powered on and connected to your computer. Click on a step to get started! • 4.1. Connect the USB 2.0* Cable to Your LaCie Drive and to Your Computer •...
  • Page 13: Connecting The Usb Power Sharing Cable

    LaCie drive. The USB Power Sharing Cable connects to any available USB port on your computer. The USB ports (either USB 2.0 or USB 1.1) on your computer can help provide power to your LaCie SAFE drive in case a single USB port does not supply the necessary power to operate your drive.
  • Page 14: Setting Up Your Lacie Safe Drive

    14 5. Setting Up Your LaCie SAFE Drive Once the LaCie SAFE drive is connected to a USB port on your computer, the drive's top LED will blink orange and then turn red. Click on a step to get started! •...
  • Page 15 Fig. 5.1.3 Choosing a destination 4. The Setup program will set up a destination folder for the LaCie software installation. You can change the destination folder by clicking the Browse button and choosing a new folder. Click Next to continue with the installation.
  • Page 16 For Mac Users: 1. Double click the LaCie SAFE drive icon on your desktop to open the CD, then double click on the LaCie SAFE drive Installer. 2. To install the LaCie SAFE drive assistant, drag it from the CD to your Applications folder. Then double click on it to configure your LaCie SAFE drive.
  • Page 17: Setting Up The Pass Phrase And Encryption Mode

    Fig. 5.2.2 The license agreement 2. If you agree to the terms of the LaCie license agreement, click on the “I agree” button to continue. If you do not agree and click the “I disagree” button, you won't be able to continue using the First Use wizard; click Cancel to quit the program. You...
  • Page 18 4. Print the Pass Phrase. This step is not compulsory but it's highly recommended since the Pass Phrase is not stored anywhere and there is no other way to remember it. Important Info: If you forget your Pass Phrase you can’t access the LaCie SAFE Drive Configuration Tool any more to manage users.
  • Page 19 LaCie SAFE Mobile Hard Drive with encryption 5. Setting Up Your LaCie SAFE Drive User’s Manual page 19 Fig. 5.2.5 Choosing an encryption mode 5. Now you need to choose an encryption algorithm. You can choose between DES or triple DES. DES mode is selected by default.
  • Page 20: Setting User Names And Permissions

    LaCie SAFE Mobile Hard Drive with encryption 5. Setting Up Your LaCie SAFE Drive User’s Manual page 20 5.3. Setting User Names and Permissions Fig. 5.3.1 Begin creating a new user 1. Click “New user” to begin registering a new user.
  • Page 21: Registering User Fingerprints

    LaCie SAFE Mobile Hard Drive with encryption 5. Setting Up Your LaCie SAFE Drive User’s Manual page 21 5.4. Registering User Fingerprints Fig. 5.4.1 Begin registering a fingerprint 1. Click on an unhighlighted finger to begin registering a fingerprint. Fig. 5.4.3 Second swipe dialog Fig.
  • Page 22 LaCie SAFE Mobile Hard Drive with encryption 5. Setting Up Your LaCie SAFE Drive User’s Manual page 22 Fig. 5.4.4 Successful fingerprint registration 3. When you have successfully swiped your finger three times, the swipe dialog displays three check marks and then closes.
  • Page 23: Registering Additional Users

    5.3 Setting User Names and Permissions and section 5.4 Registering User Fingerprints. Continue doing this until you have registered all of the users you want to add for now. 5.6. Finishing the Installation Fig. 5.6.1 Initializing the SAFE drive 1. Click on Next to initialize the LaCie SAFE drive.
  • Page 24 2. You'll see a progress bar indicating how much longer the initialization process will take. Fig. 5.6.3 Configuration complete 3. Once the drive is initialized successfully, you'll see the Congratulations screen. Now you can begin using your LaCie SAFE drive.
  • Page 25: Using Your Lacie Safe Drive

    6. Using Your LaCie SAFE Drive Once you’ve set up your LaCie SAFE drive with at least one user, then you can start to use it. If the drive is currently discon- nected, first connect it (see section 4. Connecting Your SAFE Drive for more information). Now you are ready to get started! •...
  • Page 26: Mac Installation

    Fig. 6.1.3 Choosing a destination for software installation 3. Choose the volume where you want the LaCie software to be installed. 4.Your Mac will finish installing the software and then prompt you to restart your computer in order to begin using the LaCie SAFE Mobile Hard Drive.
  • Page 27: Accessing The Configuration Tool

    For Mac Users: 1. Go to your Applications folder. 2. Double click the LaCie SAFE drive icon to open the Configuration Tool. Important Info: To access the Configuration Tool, the drive must not be mounted on the destop. If it is, then unplug and replug the drive to access the Configuration Tool.
  • Page 28: The User Management Window

    1. From the User Management window (see section 6.2. The User Management Window), click “New user...” to add a new user. You can change the user name or permissions. For more information, refer to section 5. Setting Up Your LaCie...
  • Page 29: Removing A User

    LaCie SAFE Mobile Hard Drive with encryption 6. Using Your LaCie SAFE Drive User’s Manual page 29 6.2.2. Removing a User Fig. 6.2.2 Removing a user 1. From the User Management area of the Configuration Tool you can remove a user. Highlight the name of the user you wish to remove by clicking on it.
  • Page 30: Changing A User Profile

    6. Using Your LaCie SAFE Drive LaCie SAFE Mobile Hard Drive with encryption User’s Manual page 30 6.2.3. Changing a User Profile Fig. 6.2.4 The User Management interface 1. You can access the user's information by double clicking on the user's name.
  • Page 31: Reset To Factory Default

    1. Open the Configuration Tool to access the User Management area. Fig. 6.3.2 Reset the SAFE drive 2. Click on Advanced to bring up more options for the LaCie SAFE drive. Click on the “Reset the SAFE...” button to change either the encryption mode or the Pass Phrase.
  • Page 32 LaCie SAFE Mobile Hard Drive with encryption 6. Using Your LaCie SAFE Drive User’s Manual page 32 Fig. 6.3.3 Changing the encryption mode 4. If you click “Reset the SAFE..” then you'll be able to change the encryption mode. Fig. 6.3.4 Changing the Pass Phrase...
  • Page 33: Using Multiple Safe Drives On The Same Computer

    6.5. Disconnecting and Locking Your Drive To lock your LaCie SAFE drive once you are finished using it, first unmount it. Then disconnect the drive by disconnecting the cable. Your drive, and its data, are now inaccessible to unauthorized users.
  • Page 34: Helpful Information

    7.1. File System Formats Your LaCie SAFE mobile hard drive comes formatted with the FAT 32 file system format. LaCie drives are pre-formatted as FAT 32 volumes and can be used across multiple platforms (for example, Windows 2000/XP, and Mac OS X). If you only use your drive on either a PC or a Mac, then you can reformat it in NTFS for Windows 2000/XP users or HFS+ for Mac users in order to optimize its use.
  • Page 35: Mac Users

    MS-DOS File System This is the Microsoft file system, more typically known as FAT 32. This is the file system to use if you are going to be using your LaCie hard drive between Macs and Windows operating systems. UNIX File System This is the file system based on UNIX, and is preferable for users developing UNIX-based applications within Mac OS 10.x.
  • Page 36: Formatting Your Lacie Hard Drive

    36 7.2. Formatting Your LaCie Hard Drive Once you have set up your LaCie Hard Drive, you can reformat it to suit your needs. 1. Launch the software application. 2. Next, swipe your finger over the sensor to be authorized.
  • Page 37 37 5) At this screen, you will be prompted to enter a name for the hard drive (it is LACIE by default), select an available file system format (NTFS), and allocate unit size. Click OK to continue. 6) After you have set the volume information for your new hard drive and clicked OK, Windows will issue a final warning.
  • Page 38: Mac Users

    Volume Scheme: area. Important Info: If you want to use your SAFE Mobile Hard Drive on Windows 2000/XP, we do not recommend partitioning the drive since only one partition will be visible.
  • Page 39: Reformatting In Hfs+ For Mac Os

    7.2.3. Reformatting in HFS+ for Mac OS 10.3 If the LaCie SAFE drive is already formatted in NTFS , but you may want to reformat it in HFS+ for a Mac. To do this follow these steps.
  • Page 40 2. Now open the Disk Utility application again. You'll see that the SAFE drive volume has been unmounted. Fig. 7.2.3 The SAFE drive is ejected 3. Select the LaCie SAFE drive icon and choose Mac OS Extended (Journaled) from the pop-down menu. Name the drive whatever you like and click Erase to reformat the drive.
  • Page 41: Optimizing Usb 2.0 Connections

    To use the newly-enhanced USB 2.0 performances, your computer must be equipped with a USB 2.0 host bus adapter card (sold separately, such as the LaCie USB 2.0 PCI Card, or integrated by your PC manufacturer) and the appropriate drivers.
  • Page 42: Data Transfers

    1) Make sure that the USB 2.0 cable is connected tightly and securely on both ends of the cable, from the drive to the computer. If you are using a USB 2.0 cable other than the one supplied with your LaCie drive, check that it is USB 2.0 certified.
  • Page 43: Frequently Asked Questions (Faq)

    Should I keep a backup of the data stored on the SAFE drive? It’s always a good idea to keep a backup, or even two backups, of your data. LaCie provides a full range of products for backing up data, including tape drives and CD and DVD burners.
  • Page 44 4. Connecting Your LaCie Drive and configure it following the instructions in section 5. Setting Up Your LaCie Drive. Then authorized users can use the SAFE drive on that computer. But if you want to configure the LaCIe SAFE drive, you have to run the LaCie SAFE drive Assistant.
  • Page 45: Troubleshooting Your Lacie Drive

    9. Troubleshooting Your LaCie Drive In the event that your LaCie SAFE Hard Drive is not working correctly, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and your drive is still not working cor- rectly, please have a look at the FAQs that are regularly published on our Web site –...
  • Page 46 LaCie SAFE Mobile Hard Drive with encryption 9. Troubleshooting Your LaCie Drive User’s Manual page 46 The Issue Questions to Ask Possible Solutions The drive is not Mac Users: Open Apple System Profiler and click on Are the USB drivers installed recognized.
  • Page 47 LaCie SAFE Mobile Hard Drive with encryption 9. Troubleshooting Your LaCie Drive User’s Manual page 47 The Issue Questions to Ask Possible Solutions Error messages under Did you get an Error –50 message When copying files or folders from Mac OS 10.x to a FAT Mac OS 10.2.x.
  • Page 48 LaCie SAFE Mobile Hard Drive with encryption 9. Troubleshooting Your LaCie Drive User’s Manual page 48 Tech Note: Technically, you can connect up to 127 devices to a single USB bus. For more than two devices, you must make new connections using a peripheral called a "hub." A hub, which you hook up directly to a USB connector on your computer, usually has 4 or 7 output connections enabling you to connect the same number of peripherals.
  • Page 49: Troubleshooting The Fingerprint Sensor

    10. Troubleshooting the Fingerprint Sensor In the event that your LaCie SAFE mobile hard drive's fingerprint sensor does not recognize you as an authorized user, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and the fingerprint sensor still does not recognize, please have a look at the FAQs that are regularly published on our Web site –...
  • Page 50: Contacting Customer Support

    If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us via the provided Web link. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand: •...
  • Page 51: Lacie Technical Support

    LaCie SAFE Mobile Hard Drive with encryption 11. Contacting Customer Support User’s Manual page 51 LaCie Technical Support LaCie Belgium LaCie Australia Contact Us At: Contact Us At: http://www.lacie.com/au/contact/ http://www.lacie.com/be/contact/ LaCie Canada LaCie Denmark Contact Us At: Contact Us At: http://www.lacie.com/dk/contact/...
  • Page 52: Warranty

    • The broken part is a replacement part such as a pickup tray, etc. • The tamper seal on the drive casing is broken. LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result.
  • Page 53: Glossary

    LaCie SAFE Mobile Hard Drive with encryption Glossary User’s Manual page 53 Glossary Backup – (1) The act of creating at least one additional copy of data onto a different (and safe) storage device from where it can be retrieved at a later time if needed. (2) A copy of a file, directory, or volume on a separate storage device from the original, for the purposes of retrieval in case the original is erased, damaged, or destroyed.
  • Page 54 LaCie SAFE Mobile Hard Drive with encryption Glossary User’s Manual page 54 and adopted as a national standard in US in 1977. DES encrypts and decrypts data in 64-bit blocks, using a 64-bit key. DES takes a 64-bit block of plain text as input and outputs a 64-bit block of cipher text. Since it always operates on blocks of equal size and it uses both permutations and substitutions in the algorithm, DES is both a block cipher and a product cipher.
  • Page 55 LaCie SAFE Mobile Hard Drive with encryption Glossary User’s Manual page 55 Initialize, -ed, Initialization – After a hard drive (or other storage device) is formatted and partitioned, some special data needs to be written to it that helps the Mac and Windows create files and save data. The process is called initialization. This process, like formatting, causes all user data on the storage device to be lost.
  • Page 56 LaCie SAFE Mobile Hard Drive with encryption Glossary User’s Manual page 56 Peripheral – A generic term applied to printers, scanners, mice, keyboards, serial ports, graphics cords, disk drives and other computer subsystems. This type of peripheral often relies on its own control software, known as a peripheral driver.

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