Fujitsu AIRSTAGE V-II Warranty Statement

This is a Limited Warranty provided by Fujitsu General America, Inc. ("FGAI") to the original end-user purchaser and any subsequent end-users
(collectively, "End-user") of the Fujitsu Airstage V-II System ("System") in the location where the System is originally installed in the United States, U.S.
Territories and Canada.
1. LIMITED WARRANTY COVERAGE
FGAI warrants for the time periods set forth below that the System will be free of defects in material and workmanship for human thermal comfort
applications under normal use and service. Any repaired or replaced component or part shall be warranted for the remainder of the original limited
warranty period or thirty (30) days after shipment of replacement part, whichever is longer.
PARTS – For a period of one (1) year beginning on the date of installation completion/ start-up date verified by an installer's invoice or proof of
purchase. FGAI will supply new, or at its option rebuilt replacement Parts. "Parts" are defined as integral components of Fujitsu VRF condenser or
evaporator units and only includes items which are not otherwise covered or excluded under this warranty.
COMPRESSOR – For a period of two (2) years beginning on the date of installation completion/ start-up date verified by an installer's invoice or proof of
purchase. FGAI will supply a replacement Compressor(s).
CONTROLS AND ACCESSORIES – For a period of ninety (90) days beginning on the date of installation completion/ start-up date verified by an
installer's invoice or proof of purchase, FGAI will supply new, or at its option rebuilt replacement Controls. Controls include: Wired Remote Control, IR
Receiver, Simple Remote Control, Central Remote Controller, Wireless Remote Control, Network Converters, Group Remote Controller, Touch Panel
Controller, External Switch Controller, Signal Amplifier, External Drain Pump, Remote Sensing Units, USB Network Interface, BAC Net Gateway and any
other Fujitsu Airstage Control or Accessory Components.
SOFTWARE – For a period of ninety (90) days beginning on the date of receipt, FGAI will replace Software media including WIBU Key provided to
End-user in use and connection with the System. This Limited Warranty extends only to the media on which the Software is distributed. End-user's
exclusive remedy for a breach of the Limited Warranty with respect to Software shall be the replacement or repair of the defective Software media if
returned to FGAI within ninety (90) days from the date of receipt, or the return to End-user of the fee paid by End-user to FGAI for the defective Software
under this Agreement, at FGAI's sole option.
1.1. EXTENDED WARRANTY FOR QUALIFIED SYSTEMS (including outdoor model(s), indoor model(s), and control(s)
A "Qualified System" is defined as a system that is designed and installed by a company(ies) who:
a) Are registered in the Airstage Project Manager database; and
b) (Installers) have passed the required Airstage V-II installation training courses prior to installation; and
c) (Designers) have satisfactorily completed Airstage Design Simulator training prior to design; and
d) Had the system commissioned by a FGAI registered commissioning agent within 120 days of installation; and
e) Have registered the system in the Airstage Project Manager including;
a. Model and serial numbers; and
b. Name of registered companies involved in system design and installation; and
c. An email address of where extended warranty shall be mailed when approved; and
f) Have submitted (within 21 days of completing commissioning) full commissioning report(s) to the Airstage Project Manager online
including:
a. Upload (as built) Airstage Design Simulator .FGF file(s); and
b. Upload Airstage Service Tool (2-hours of run data) output file(s); and
c. Upload Commissioning .PDF Checklist or complete online; and
g) Received approval from FGAI that all reports are complete and without errors and received from FGAI an Extended Warranty Approval
Letter.
PARTS WARRANTY FOR QUALIFIED SYSTEMS - The Part(s) are warranted for an additional four (4) years from the second (2nd) through the fifth
(5th) year after the date of installation or up to 5 years from the date a model in a qualified system is discontinued whichever occurs first. A list of
discontinued models can be found at www.airstage.fujitsugeneral.com.
COMPRESSOR WARRANTY FOR QUALIFIED SYSTEMS - The Compressor part is warranted for an additional five (5) years from the third (3rd)
through the seventh (7th) year after the date of original installation or up to 7 years from the date a model in a qualified system is discontinued whichever
occurs first. A list of discontinued models can be found at www.airstage.fujitsugeneral.com.
2. TERMS OF WARRANTY
THESE LIMITED WARRANTIES DO NOT INCLUDE LABOR or any other costs incurred during replacement. The owner is solely responsible for all
labor and other costs of troubleshooting, installing, replacing, disconnecting or dismantling the System and does not cover any consumable goods
including: refrigerant, belts, filters, oil, bearings, etc.
Fujitsu General America, Inc. – Limited Warranty Statement
Variable Refrigerant Flow System – AIRSTAGE V-II
FUJITSU GENERAL AMERICA, INC.
353 Route 46 West, Fairfield, NJ 07004
Application Engineering Dept: (973) 575-0381
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