Philips 247E3L User Manual
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Philips 247E3L User Manual

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Summary of Contents for Philips 247E3L

  • Page 1 247E3L www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    5. Technical Specifications ......19 5.1 Resolution & Preset Modes....22 6. Power Management ......23 7. Regulatory Information ......24 8. Customer care and warranty ...30 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........30 8.2 Customer Care & Warranty ....32 9. Troubleshooting & FAQs ....35 9.1 Troubleshooting ...........35 9.2 SmartControl Lite FAQs ......36...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time Care Consumer Information Center) to read this user manual before you use your • Do not subject the monitor to severe monitor. It contains important information and vibration or high impact conditions during notes regarding operating your monitor. operation. The Philips guarantee applies provided the • Do not knock or drop the monitor during product is handled properly for its intended use, operation or transportation. in accordance with its operating instructions and upon presentation of the original invoice or cash Maintenance receipt, indicating the date of purchase, dealer’s • To protect your monitor from possible name and model and production number of the damage, do not put excessive pressure on product.

  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be if your monitor will display unchanging accompanied by an icon and printed in bold or static content. Uninterrupted display of italic type. These blocks contain notes, cautions still or static images over an extended or warnings. They are used as follows: period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your Note screen.

  • Page 5: Disposal Of Product And Packing Material

    1. Important Recycling Information for Customers 1.3 Disposal of product and packing Your display is manufactured with high quality material materials and components which can be Waste Electrical and Electronic Equipment- recycled and reused. WEEE To learn more about our recycling program please visit www.philips.com/about/sustainability/ recycling. This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off...

  • Page 6: Setting Up The Monitor

    Install base stand 2. Setting up the monitor 1. Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen. 2.1 Installation Package contents Register your product and get support at 247E3 www.philips.com/welcome Quick Start 2. Hold the base stand with both hands and firmly insert the base stand into the base column. (1) G ently attach the base to the base column until the latch locks the base. (2) U se your fingers to tighten the screw located at the bottom of the base, and secure the base to the column tightly.
  • Page 7 2. Setting up the monitor Connecting to your PC Model 247E3LPH: Model 247E3L: A C power input V GA input D VI-D input K ensington anti-theft lock A C power input Model 247E3LH: V GA input H DMI input H DMI audio output K ensington anti-theft lock Connect to PC 1. Connect the power cord to the back of the monitor firmly.

  • Page 8: Operating The Monitor

    2.2 Operating the monitor Switch monitor’s power ON and OFF. Access the OSD menu. Return to previous OSD level. Front view product description Adjust the speaker volume. Model 247E3L: Adjust the OSD menu. Change the signal input source. SmartImage Lite. There are three modes to be selected: Standard, Internet and Game. Model 247E3L (1A model): Model 247E3LPH: Switch monitor’s power ON and Switch monitor’s power ON and OFF. OFF. Access the OSD menu. Access the OSD menu. Return to previous OSD level. Return to previous OSD level. Change display format. Set the sensor level for backlight automatic control.
  • Page 9  Basic and simple instruction on the control keys  In the OSD shown above, you can press  buttons at the front bezel of the monitor to move the cursor, and press OK button to  confirm the choice or change.   Model 247E3L (for 1A model):             ...

  • Page 10: The Osd Menu

    2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure of This monitor is designed for optimal the On-Screen Display. You can use this as a performance at its native resolution, reference when you want to work your way 1920×1080@60Hz. When the monitor is around the different adjustments later on. powered on at a different resolution, an alert is displayed on screen: Use 1920×1080@60Hz for Main menu Sub menu best results. Display of the native resolution alert can be Power Sensor switched off from Setup in the OSD (On (available for selective models) Screen Display) menu.

  • Page 11: Remove Base Stand

    2. Setting up the monitor 2.3 Remove Base Stand Remove the Base Stand Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1. Place the monitor face down on a smooth surface, taking care to avoid scratching or damaging the screen. 2. Detach the base stand away from the base column by: (1) U se your fingers to loosen the screw located at the bottom of the base. (2) G ently move up-and-down to release the latch that locks the base and pull the base away from the base column.

  • Page 12: Image Optimization

    contrast, color Except using key to scroll down, you can and sharpness in real time. Whether you're also press buttons to choose and press working with text applications, displaying images OK button to confirm selection and close the or watching a video, Philips SmartImage Lite SmartImage Lite OSD. delivers great optimized monitor performance. There are three modes to be selected: Standard, Why do I need it? Internet, Game. You want a monitor that delivers optimized display all your favorite types of content, SmartImage Lite software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.

  • Page 13: Smartcontrast

    This • The wizard will guide you through function will dynamically enhance contrast for a adjustment your monitor performance step great entertainment experience when viewing by step. videos or playing games. • You can go to Plug-in menu to launch wizard later on as well. • You can adjust more options without 3.3 Philips SmartControl Lite wizard by Standard pane. The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through fine- tuning resolution, Color calibration, Clock/Phase adjustments, RGB White point adjustment, etc. Equipped with latest technology in core algorithm for fast processing and response, this...
  • Page 14 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 15 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input. • Example for Color Calibration: 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 16 3. Image Optimization First color Calibration Screen: • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Displays current preference settings. • Final next goes File>Presets pane. • A checked box enables the feature. The • Cancel closes the UI and returns to the check box is a toggle. plug in page. • Enable Context Menu on desktop is SmartImage Lite checked (On) by default. Enable Context menu displays SmartControl Lite selections Allows user to change setting for better display for Select Preset and Tune Display in the setting based on content. desktop right-click context menu. Disabled When Entertainment is set, SmartContrast and removes SmartControl Lite from the right SmartResponse are enabled.
  • Page 17 3. Image Optimization menu. On a non-supported display capable of Help>User Manual - Will only be active when DDC/CI, only the Help and Options tabs are selecting User Manual from the drop-down available. All other SmartControl Lite tabs are Help menu. On a non-supported display not available. capable of DDC/CI, only the Help and Options tabs are available. • Display the Source instruction pane and Help>Version - Will only be active when current input source setting. selecting Version from the drop- down Help • On single input displays, this pane will not menu. On a non-supported display capable of be visible. DDC/CI, only the Help and Options tabs are Options>Audio - Will only be active when available.
  • Page 18 3. Image Optimization Context Sensitive menu • Technical Support - displays the tech support page. The Context Sensitive menu is Enabled by default. If Enable Context Menu has been • Check for Update - takes the user to PDI checked in the Options>Preferences pane, then Landing and checks the user’s version the menu will be visible. against the most current available. • About - Displays detailed reference information: product version, release information, and product name. • Exit - Close SmartControl Lite. To run SmartControl Lite again either select SmartControl Lite from Program menu, double- click the desktop PC icon or restart the system. The Context Menu has four entries: • SmartControl Lite - When selected the About Screen is displayed.

  • Page 19: Powersensor

    4. PowerSensor 4. PowerSensor™ (Available for model 247E3LPH only) PowerSensor is a unique environmentally friendly technology from Philips which enables user to save up to 80% of power consumption. In line with Philip’s Sense and Simplicity Promise, this user friendly technology works for you right out of the box without any hardware or software installation, and without any user intervention in the default mode. How does it work? • PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect user-presence. • When the user is in front of the monitor the monitor operates normally, at the predetermined settings that the user has set- i.e. Brightness, contrast, color, etc. • Assuming that the monitor was set to 100% of brightness for example, when the user leaves his seat and is no longer in front of the monitor, the monitor automatically reduces the power consumption down to 80%.
  • Page 20 4. PowerSensor • You can return to the default mode at any time (Setting 3). Hot key Sensor distance Power Sensor How to adjust settings If PowerSensor is not operating correctly inside or outside the default range, here’s how to fine-tune detection: • Press the PowerSensor hot key. • You will find the default position ‘3’ on the adjustment bar. • Adjust the PowerSensor detection adjustment to Setting 4 and press OK. • Test the new setup to see if PowerSensor properly detects you in your current position. Note A manually selected PowerSensor mode will remain operational unless and until it is readjusted or the default mode is recalled. If you find that the PowerSensor is excessively sensitive to nearby motion for some reason, please adjust to a lower signal strength.

  • Page 21: Technical Specifications

    Horizontal Frequency 30kHz - 83kHz sRGB Connectivity DVI (Digital), VGA (Analog), Signal Input HDMI (available for model 247E3LH, 247E3LPH) Input Signal Separate Sync, Sync on Green Convenience 247E3L: 247E3L(1A): User Convenience 247E3LH: 247E3LPH: English, French, German, Spanish, Italian, Russian, OSD Languages Simplified Chinese, Portuguese, Turkish Other Convenience Kensington Lock Plug & Play Compatibility...
  • Page 22 5. Technical Specifications Sleep (typ.) 0.5W 0.5W 0.5W Off (typ.) 0.5W 0.5W 0.5W AC Input Voltage at AC Input Voltage at AC Input Voltage at Heat Dissipation* 100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC, 50Hz +/-3Hz 60Hz +/-3Hz 50Hz +/-3Hz Normal Operation 57.54 BTU/hr 57.17 BTU/hr 56.66 BTU/hr Sleep 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply Built-in, 100-240VAC, 50/60Hz 247E3LH:...
  • Page 23 Packaging 100% recyclable Compliance and standards CE Mark, FCC Class B, GOAST, SEMKO, TCO Certified, UL/cUL, Regulatory Approvals BSMI, ISO9241-307 Cabinet Color Black (Back), Black/Blue tint (Front) Finish Glossy Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 24: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@60Hz (digital input) Recommended Resolution 1920x1080@60Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00 37.88 800x600 60.32 46.88 800x600 75.00...

  • Page 25: Power Management

    • Contrast: 50% can automatically reduce its power consumption • Brightness: 300 nits when not in use. If an input from a keyboard, • Color temperature: 6500k with full white mouse or other input device is detected, pattern the monitor will 'wake up' automatically. The following table shows the power consumption Note and signaling of this automatic power saving This data is subject to change without notice. feature: 247E3L: Power Management Definition VESA Video H-sync V-sync Power Used LED Color Mode Active 20.85 W (typ.) White White Sleep 0.5 W (typ.)

  • Page 26: Regulatory Information

    • Both product and product packaging is electronic equipment have been adhered to prepared for recycling in order to make Philips monitors safe to use • The brand owner offers take-back options throughout its life cycle. Corporate Social Responsibility Congratulations! • The brand owner demonstrates the...
  • Page 27 7. Regulatory Infomation EPEAT CE Declaration of Conformity (www.epeat.net) This product is in conformity with the following standards The EPEAT (Electronic • EN60950-1:2006 (Safety requirement of Product Environmental Information Technology Equipment). Assessment Tool) program evaluates computer • EN55022:2006 (Radio Disturbance desktops, laptops, and monitors based on 51 requirement of Information Technology environmental criteria developed through Equipment). an extensive stakeholder consensus process • EN55024:1998+A1:2001+A2:2003 supported by US EPA. (Immunity requirement of Information Technology Equipment). EPEAT system helps purchasers in the public and private sectors evaluate, compare and • EN61000-3-2:2006 (Limits for Harmonic select desktop computers, notebooks and Current Emission).
  • Page 28 7. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ® meets the ENERGY STAR with the monitor when connecting this monitor guidelines for energy efficiency. to a computer device. Note To prevent damage which may result in fire or We recommend you switch off the monitor shock hazard, do not expose this appliance to when it is not in use for a long time. rain or excessive moisture. THIS CLASS B DIGITAL APPARATUS MEETS Federal Communications Commission (FCC) ALL REQUIREMENTS OF THE CANADIAN Notice (U.S. Only) INTERFERENCE-CAUSING EQUIPMENT This equipment has been tested and found REGULATIONS.
  • Page 29 7. Regulatory Infomation Cependant, rien ne peut garantir l'absence EN 55022 Compliance (Czech Republic Only) d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de Polish Center for Testing and Certification corriger la situation en prenant les mesures Notice suivantes: The equipment should draw power from a • Réorienter ou déplacer l’antenne de socket with an attached protection circuit (a réception.
  • Page 30 7. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Placering/Ventilation Inbetriebnahme hinweist, da die Vorschriften ADVARSEL: über die Bauart von Störstrahlern nach Anlage S Ø R G V E D P L AC E R I N G E N F O R , AT III ¤ 5 Abs.
  • Page 31 7. Regulatory Infomation China RoHS 环保使用期限 The People's Republic of China released a regulation called "Management Methods for 此标识指期限(十年),电子信息产品中含有 Controlling Pollution by Electronic Information 的有毒有害物质或元素在正常使用的条件 Products" or commonly referred to as China 下不会发生外泄或突变, 电子信息产品用户 RoHS. All products including CRT and Monitor 使用该电子信息产品不会对环境造成严重 which are produced and sold for China market 污染或对其人身、 财产造成严重损害的期 have to meet China RoHS request. 限． 《废弃电器电子产品回收处理管理条例》提示性 说明 为了更好地关爱及保护地球，当用户不再需要此 产品或产品寿命终止时，请遵守国家废弃电器电 子产品回收处理相关法律法规，将其交给当地具 有国家认可的回收处理资质的厂商进行回收处 理。...

  • Page 32: Customer Care And Warranty

    8. Customer care and warranty black pixel. Other combinations of lit and dark 8. Customer care and sub pixels appear as single pixels of other colors. warranty Types of Pixel Defects Pixel and sub pixel defects appear on the screen 8.1 Philips’ Flat Panel Monitors Pixel in different ways. There are two categories of Defect Policy pixel defects and several types of sub pixel defects within each category. Philips strives to deliver the highest quality products. We use some of the industry's most Bright Dot Defects advanced manufacturing processes and practice Bright dot defects appear as pixels or sub pixels stringent quality control.
  • Page 33 8. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the same type that are near to one another may be percent brighter than neighboring dots while more noticeable, Philips also specifies tolerances a green bright dot is 30 percent brighter than for the proximity of pixel defects. neighboring dots. Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects. Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period,...

  • Page 34: Customer Care & Warranty

    8. Customer care and warranty 8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region: Country Consumer care number Price € 0.09 Germany Siemens I&S +49 01803 386 853 United Kingdom Invec Scotland +44 0207 949 0069 Local call tariff Ireland Invec Scotland +353 01 601 1161 Local call tariff € 0.10...
  • Page 35 8. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Consumer care number Belarus +375 17 217 3386 Bulgaria LAN Service +359 2 960 2360 Croatia Renoprom +385 1 333 0974 Estonia FUJITSU +372 6519900 Latvia “ServiceNet LV” Ltd. +371 7460399 Lithuania UAB "Servicenet" +370 7400088 Romania Blue Ridge Intl. +40 21 2101969 Serbia & Kim Tec d.o.o.
  • Page 36 AGOS NETWORK PTY LTD 1300 360 386 New Zealand Visual Group Ltd. 0800 657447 Hong Kong / Hong Kong:Tel: +852 2619 9639 Smart Pixels Technology Ltd. Macau Macau:Tel: (853)-0800-987 Tel: 1 800 425 6396 India REDINGTON INDIA LTD SMS: PHILIPS to 56677 Tel: 62 21 75909053, 75909056, Indonesia PT. Gadingsari elektronika Prima 7511530 South Korea PCS One Korea Ltd. 080-600-6600 After Market Solutions (CE) Malaysia 603 7953 3370 Sdn Bhd Pakistan...

  • Page 37: Troubleshooting & Faqs

    If the problem still persists Visible signs of smoke or sparks after you have tried these solutions, contact • Do not perform any troubleshooting steps Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor. Image is not centered • First, ensure that the power button on the • Adjust the image position using the “Auto”...

  • Page 38: Smartcontrol Lite Faqs

    9. Troubleshooting & FAQs • Eliminate the vertical bars using the Phase/ For further assistance, refer to the Consumer Clock of Setup in OSD Main Controls. It is Information Centers list and contact Philips valid only in VGA mode. customer service representative. Image appears blurred, indistinct or too dark 9.2 SmartControl Lite FAQs • Adjust the contrast and brightness on On-Screen Display. Q1. I change the monitor on a PC to a An "after-image", "burn-in" or "ghost image"...

  • Page 39: General Faqs

    Managing PIN numbers is the disturbance. sole responsibility of the individual user or the organization who sets it. In case the Q3: What are the .inf and .icm files on the PIN number is forgotten, Philips service CD-ROM? How do I install the drivers center can re-set it for you at a nominal (.inf and .icm)? charge after verification of ownership. Ans.: T hese are the driver files for your Please note that this activity is not monitor. Follow the instructions in your covered by standard warranty terms.
  • Page 40 Mac system. Please contact your Philips Ans.: F or normal cleaning, use a clean, soft sales representative for more information. cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other Q10: Are Philips LCD monitors Plug-and- solvents such as ethyl alcohol, ethanol, Play? acetone, hexane, etc. Ans.: Y es, the monitors are Plug-and-Play compatible with Windows 7/Vista/XP/NT,...
  • Page 41 9. Troubleshooting & FAQs Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. Warning Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Q12: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Y our LCD monitor works best at its native resolution of 1920x1080@60Hz. For best display, please use this resolution.
  • Page 42 2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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